Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

Stackable Large ( 5-cu ft ) Front Load Washer ( White )

Ratings & Reviews for LG Stackable Large ( 5-cu ft ) Front Load Washer ( White )

4.4
203
Review
 4.4 out of 5
203 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This washing machine has a large capacity and efficient performance, with features like an AI wash setting that automatically adjusts the cycle. Many customers are satisfied with its quiet operation and ability to handle heavy loads. However, some have experienced issues like pump failures, leaks, and control panel problems, and report poor customer service from the manufacturer. Overall, the machine offers good performance, but may require repairs, and the manufacturer's support appears inconsistent.

Customer review summary generated by AI, including incentivized reviews.
203 Customer Reviews

Great Features

Very easy to use smart front load washer. It has all the features for daily needs.

November 12, 2024

From lg.com

Response from LG

Hi, Makarand. We appreciate you taking a moment to share your experience. It’s great to hear that your LG Washer (WM6500HBA) model has been delivering...

LGFebruary 21, 2026

Do not like them

[This review was collected as part of a promotion.] I do not like the washer the cycles are to long. I do not like the dryer the clothes comes out with lots of wrinkles

November 2, 2024

From lg.com

Response from LG Digital Care Team

Hey there! You should always have a quick wash cycle whenever you have a laundry day so you can have the best experience. This link (http://spr.ly/642...

LG Digital Care TeamNovember 4, 2024

Great size drum for large loads.

[This review was collected as part of a promotion.] Very good washing machine. Large drum, will fit king quilts and mattress cover.

October 20, 2024

From lg.com

Response from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear how well your LG Washer (WM6500HBA) model is working for your home. This ...

LGFebruary 27, 2026

Best Dryer!

Love this machine that I bought it twice! We moved across country and we had gas hookup at our old place and electric at our new so we sold our old one and bought a new one when we got here. I didn’t even need to research other machines; I knew how much I loved this one and re-purchased!

September 15, 2024

From lg.com

Response from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear that you loved your LG Washer (WM6500HBA) model so much that you purc...

LGMarch 11, 2026

Good tech washing machines

[This review was collected as part of a promotion.] This washing machine is very good and it washed clothes very good. No complaints yet but I think it’s a good buy. The washer is soundless.

September 9, 2024

From lg.com

Response from LG

Hello! We’re glad to hear your LG Washing Machine is delivering such a smooth, quiet, and effective clean. When a washer runs soundlessly and gets the...

LGMarch 30, 2026

Love my washer

[This review was collected as part of a promotion.] My second LG washer. Because I loved my first one and upgraded to bigger version after the move. Impressed with washing power and cleanliness of my laundry !

September 5, 2024

From lg.com

Response from LG

Hi! We appreciate you sharing this wonderful experience with your LG Washer! It’s great hearing that your first LG served you so well that upgrading t...

LGApril 1, 2026

Great features

I bought this washer a few months ago and I’m so happy I did. It has been such a wonderful upgrade. Cleans really well. I absolutely love that it notifies my phone when the laundry is done.

August 20, 2024

From lg.com

Response from LG

Hi, there. Thanks for sharing your experience with the LG Washer (WM6500HWA) model. It’s great hearing that after a few months, it’s been such a wonde...

LGMarch 29, 2026

Nice washer, like the features with ThinQ app!

We have had our washer for a couple weeks, it is replacing another similar LG washer which was about 10 years old and was problem free. Replaced because we wanted an LG ventless heat pump dryer and this matches it.

August 18, 2024

From lg.com

Response from LG

Hello, Mark! What a great review to read. We’re excited to hear your LG Washer is settling in nicely and that your previous LG unit served you well fo...

LGApril 15, 2026

Press and Go

[This review was collected as part of a promotion.] I am happy with the LG washer. No excessive knobs to press. Wonderful machine.

August 13, 2024

From lg.com

Stopped working 3 times in less than 1 year

[This review was collected as part of a promotion.] Our machine is less than 1 year old of use and we have had someone come out twice to fix issues with the dial and the function of the washer. It is out of warranty because we purchased it a few months before we were able to install, so we’re having issues a third time and we will now have to pay since it is out of warranty. I don’t recommend this washer since it is not reliable and the technology seems great in theory until the dial does not wo...

August 13, 2024

From lg.com

Response from LG

Hi, Erica. Thank you for sharing your experience with LG Washer (WM6500HBA) model. We understand your concern about encountering recurring issues with...

LGAugust 13, 2024

Be careful buying this product

Would Not Recommend

I have owned this washer dryer set for 66 days. With my purchase, I got an extended warranty. The washer work flawlessly for 33 days of ownership. Then it failed. The extended warranty with Lowes does not go into effect until after the manufacturer warrantee (understandable). LG has the worst customer service and repair of any product I have owned. They set me up for a repair appointment 2 weeks after the call for warranty. Which is understandable. But, the repair company never called or...

Was this Review Helpful ?
Response from LG Digital Customer Care

Hi, there. Thank you for sharing your experience with the LG Washer (WM6500HBA) model. We understand that your unit set didn't meet your expectat...

LG Digital Customer CareAugust 7, 2024

LG

Happy with LG machines

I looked at the reviews of this machine and liked the features and ratings. So I decided to buy the LG washer and dryer. I wish the cycle finished signal was a little louder.

July 22, 2024

From lg.com

WiFi

[This review was collected as part of a promotion.] I bought this unit 3 months ago and I’m having issues with it going offline. As well as my lg refrigerator. I have no issues with my home WiFi something needs to be corrected with lg.

July 22, 2024

From lg.com

Response from LG

Hi, Cindy. Thank you for sharing your experience with us. We understand that the LG Washer (WM6500HWA) model has been experiencing connectivity issues...

LGAugust 8, 2024

Nice washer

I bought this washer in April and so far I'm pleased. It has several wash cycles to choose from and pretty simple to use. I do have two things that I'm not happy with, 1 is the drum light goes out quickly before I unload a wash and the other issue is you have to set the dial to cold because after every wash it turns off, I believe this is for cold water rinse which I prefer.

July 16, 2024

From lg.com

Washer/dryer combo

This washer has all the awesome features that one would expect from LG

July 8, 2024

From lg.com

Rusty

[This review was collected as part of a promotion.] Rust bucket. Rusted out after a year. Need a new one. Not LG.

July 2, 2024

From lg.com

Response from LG

Hi, there. We appreciate you leaving us a review on your LG Washer (WM6500HWA) model. We understand the importance of having reliable appliances that ...

LGJuly 2, 2024

Life saver

[This review was collected as part of a promotion.] Love! Way more spectacular than I would have ever expected. The technology for a ventless has arrived! Great for condos!

June 20, 2024

From lg.com