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4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

4.2
289
Review
 4.2 out of 5
289 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a generally positive washing experience, with customers praising its large capacity, quiet operation, and effective cleaning performance. However, some users have reported issues with the control panel, leaks, and premature failure of parts like the motor. There are also mixed opinions on the drying effectiveness and odor control. Overall, the product seems to work well for most customers, but there are some quality and durability concerns that need to be addressed.

Customer review summary generated by AI, including incentivized reviews.
289 Customer Reviews

Fits a king size comforter

Would Recommend

[This review was collected as part of a promotion.] We’ve had this washing machine (older model) for over 5 years now. It’s been great and still doing it’s job! Only issue is the rubber ring that mold stained fairly quick and we have not been able to get that out. Another small issue was the drain pump recently stopped working, but LG had a tech out quickly and covered the repair in full. The drum is large enough to fit a king size comforter.

December 15, 2020

From lg.com

Would Not Recommend

[This review was collected as part of a promotion.] This is my second washing machine since 2013. Despite cleaning the washing machine weekly, there is greasy brown mold in the door area of the washing machine. Im very disappointed, as it was an investment. Will be going for a European brand...

December 11, 2020

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJanuary 8, 2021

Awesome Washer!!

Would Recommend

[This review was collected as part of a promotion.] Had the washer for 5 years no mechanical issues, LG washer living up to it’s brand name.

December 11, 2020

From lg.com

Great washer!

Would Recommend

[This review was collected as part of a promotion.] This washer has been a workhorse! I have washed everything from antique lace to throw rugs and king size blankets. There was a leak in a hose after 5 years of use as the only issue

December 11, 2020

From lg.com

I love my front load washer, my clothes are alway.

[This review was collected as part of a promotion.] My husband and I bought the set about several years ago and we love washing our king size comforter in the washer and clothes never get ruined. ❤️

December 7, 2020

From lg.com

Would never buy again

Would Not Recommend

[This review was collected as part of a promotion.] According to repairman, except for the pump which commonly needs to be replaced and a problem spinning towels and like items, it is a good machine. The front panel cracked and is no longer made by LG. This machine is the worst washing machine I have ever owned in my life, except for the wringer washer I had 45 years ago.

December 6, 2020

From lg.com

Response from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is es...

LGE Social MediaDecember 6, 2020

Worst washer and dryer set ever!

Would Not Recommend

I am now stuck with this washer dryer set that I have had for four years now. The first year everything worked fine.. now it's a nightmare. The washer overflows into the soap compartments everytime I wash, so that I am forced to remove it from there and on the inside of the drum after every cycle. The dryer that came with it has a lint trap that doesnt fit properly, therefore my clothes and blankets catch themselves on it and twist up until they are ruined. The dryer also notifies me every week ...

July 12, 2020

From lg.com

Response from LGE Social Media

This is not the quality we would expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Custome...

LGE Social MediaJuly 13, 2020

Would Recommend

I would like to stack these 2 units washer an dryer in a closet up stairs, can you stack them?

August 23, 2019

From lg.com

Lettering smears

Would Not Recommend

[This review was collected as part of a promotion.] I have had this machine for a couple years and the lettering smeared off within the first six months.

June 26, 2019

From lg.com

Response from Customer Service

That's not good! We're sorry to see that you've run into these issues with your washing machine lettering. We'll need to gather some additional detail...

Customer ServiceJune 26, 2019

Bad quality of ink.

Would Not Recommend

[This review was collected as part of a promotion.] I'm giving this product a three because I do like the options and the ease of use. However, the letters literally smeared away on touch from around the selection dial. Read this might be from 1) harsh chemicals to clean ... never 2) spilled laundry detergent..seriously, this is a washing machine!!!! I called them and ask to help to fix it. They recommended to bye a new front panel for something about $120 or more :( I think they used a bad qua...

March 17, 2019

From lg.com

So Clean!

Would Recommend

[This review was collected as part of a promotion.] Wow, everything comes out so clean. And I love the large capacity,as I'm able to wash my queen size comforter.

June 2, 2018

From lg.com

Would Not Recommend

We have had this washer for 2 years. For the past year we have noticed it smells musty- we have cleaned out the filter several times. Today I pulled the rubber door seal forward and found lots of gunk and mold. I have wiped it in the past and we keep the door on the washer open to prevent this. Super hard to clean, I’m not sure what I am going to do now!!!

April 30, 2018

From lg.com

Washer Hose with Bellow tears and leaks

Would Not Recommend

The washer Hose with Bellow tears and leaks is a common problem with this machine and other LG front loaders. This machine had started to leak soon after receiving this machine. Have had to replace this hose and from what I have read, this has been a long standing problem with LG front loader washing machines. You would think by now they would have found a better system. I wouldn't waste your time with LG and look else where for a washing machine.

April 13, 2018

From lg.com

Response from Customer Service

If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specia...

Customer ServiceApril 13, 2018

Wash and Wear

Would Not Recommend

I'm giving this product a three because I do like the options and the ease of use. However, it's sad that after only 2 years, the letters literally smeared away on touch from around the selection dial. Read this might be from 1) harsh chemicals to clean ... nope, 2) spilled laundry detergent..seriously, this is a washing machine!!!! I expected more from the LG Brand!

April 5, 2018

From lg.com

Decent performance

Would Not Recommend

[This review was collected as part of a promotion.] I owned a more basic version of an LG front loader, they both seem to clean the clothes the same way. It work great but the extra feature are unnecessary.

March 29, 2018

From lg.com

Very, Very loud spin cycle

Would Not Recommend

The spin cycle is extremely loud. The tub has a lot of forward and aft movement, causing it to strike the washer and create a sound that resembles someone hitting a sledgehammer in my laundry room. It is balanced. There has to be something wrong internally. It is terrible. I can't run it with guests over or after the kids go to bed. Terrible.

March 13, 2018

From lg.com

Response from Customer Service

Hello jasonmac, that doesn't sound right. Please give us a call at 1-800-243-0000 or drop us a line on Twitter at @LGUSSupport or on Facebook at @LGU...

Customer ServiceMarch 14, 2018

Saving the planet 'one load at a time'

Would Recommend

[This review was collected as part of a promotion.] Ultra-high efficiency...very stingy on water and power consumption....extremely GREEN to conserve our resources

February 27, 2018

From lg.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] Great capacity, clothes smell really clean! Easy to use and operate.

February 15, 2018

From lg.com

Excellent purchase

Would Recommend

[This review was collected as part of a promotion.] This is a very good refrigerator. It's much quieter than the fridge we replaced. It's a little smaller than the old one so I have to adjust to that, but overall, it fits all the food. The only suggestion I would have is to split the large drawer into 2 so that you only need to open one side to access. Haven't connected the ice maker yet and it's small, but we don't use much ice.

December 15, 2017

From lg.com

Solid and reliable

Would Recommend

[This review was collected as part of a promotion.] Great washer. I work construction and my cloths get really soiled. This washer has no problems getting my clothes clean. I like how little water it uses. Top notch piece of equipment.

December 10, 2017

From lg.com