
Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a generally positive washing experience, with customers praising its large capacity, quiet operation, and effective cleaning performance. However, some users have reported issues with the control panel, leaks, and premature failure of parts like the motor. There are also mixed opinions on the drying effectiveness and odor control. Overall, the product seems to work well for most customers, but there are some quality and durability concerns that need to be addressed.
Customer review summary generated by AI, including incentivized reviews.Great so far!
Love this top-load washer! Replaced my LG front load that had an odor I couldn't get rid of no matter what I did or how often I cleaned the rubber gasket! This is a huge improvement! Very large capacity. Multiple settings, and wifi helps keep track of those, as well of when laundry is done! The only thing I didn't account for is how deep the tub is! I'm only 5' tall, and can't reach the things in the bottom after the load is finished :( I have brought a large pair of rubber BBQ tongs out to lau...
From lg.com
so far has stood up for 14 yrs
The best washer I've had in a life time. Although finally needs a pump this washer Never fails a big family use
From lg.com
Mold issue
The washer seems to work fine. The problem is the rubber around the door. It collects water which molds. I have to dry it every time I wash clothes and leave the door open so it completely dries out. There was a buildup of mold in it and I used everything I found on the internet to try to get rid of it. There is still a black stain on the bottom section.
From lg.com
Great Service
[This review was collected as part of a promotion.] The serviceman that provided our service was excellent.
From lg.com
Washer repair
[This review was collected as part of a promotion.] Had my washer motor and sensors replaced (within warranty). Techs were very professional and efficient
From lg.com
First time this happens to my Family and I...
...unbelievable!!! We need to pay for the repair if the sensor that supposes to indicate malfunctions and the price of the repair of a sensor, no even some core part of the equipment is almost the price of the new washer... I felt tricked...
From lg.com
Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fr...
Best Washer for Heavy Duty Cleaning
[This review was collected as part of a promotion.] My LG washing machine has been moved twice and still kept going just fine. This is a great for a big load of towels, rugs or a small delicate load. Always the same great performance. Only one service call was necessary and LG backed up their pledge for a ten-year warranty on the main drive motor. The LG repairmen that helped replace the motor came quickly and diagnosed the problem right away. I was back to washing clothes in a matter of days....
From lg.com
Could be better
[This review was collected as part of a promotion.] This washer washes well but there is no way to soak that I can find. Water collects in the rubber seal as with all front loaders and stinks. The light casts a yellow color that makes clothes look dirty and doesn't stay on long enough
From lg.com
Evaluation yet washer
I bought 6 years ago and it performs well so far except some problems with spinning
From lg.com
Performs Well. Nice Features
[This review was collected as part of a promotion.] Purchased in 2015 along with a side by side gas dryer. Both units have performed to expectations until recently. The motor died in the washing machine. I ran the nifty self diagnostics from the LG app which helped me decide what to do. Since the drive motor was under the 10 year LG warranty, their service technician came out and replaced it for free plus the cost of labor. The technician was very knowledgeable, very helpful, and very profession...
From lg.com
Easy to use
I bought this to replace an older model. Ease of use is going great no issues in using.
From lg.com
LG 4.5 CU. FT. ULTRA LARGE CAPACITY TURBOWASH WASH
[This review was collected as part of a promotion.] Our LG 4.5 CU. FT. ULTRA LARGE CAPACITY TURBOWASH WASHER worked very well for 6.5 years. We were very disappointed to find out it required repairs where the repair cost was almost as much as a new washer after relatively light to medium use by primarily 2 people.
From lg.com
We hate to hear this and thank you for your feedback.^Sandy
Great LG Front Loader Washer
[This review was collected as part of a promotion.] We bought our LG front loader washer 7yrs ago and we love it! It has a lot of features on it, some that I never use! Had to have our first service call on it recently and the LG customer service folks and the repair man who came were great! Very happy with our purchase!
From lg.com
Good warranty service!
Would RecommendI have had my washer for quite some time now. Love how you have the ability to buy warranty packages within 7 years of purchase. Always loved front load washer. Maybe cause I grew up with them. Always thought it cleaned better if you can maintain it regularly. Overall love my washer and dryer.
From lg.com
Not good
Would Not RecommendAlways stinks, even when let door open always. Seal area gets super gross. Fabric softener dispenses as soon as you add it or always full of water. No way to do just a normal load because you can't turn off turbo on cotton wash. Only lasted 4 years before the motor quit and getting repairs under warranty is next to impossible in my town. Will never buy another Lg.
From lg.com
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message o...
Great Washer
Would Recommend[This review was collected as part of a promotion.] Purchased the washer 4 weeks ago cleans great and faster than our old LG washer. The only thing I still haven't been able to get to work is setting up the phone app. I have to let you know I haven't had the time to contact customer service. But I would tell everyone to purchase this washer even without the app working its awesome.
From lg.com
Great Washer
Would Recommend[This review was collected as part of a promotion.] This is the second LG front loading washer I have bought. I love the convenience and the one touch easy panel. The washer knows what to do every time.
From lg.com
Great job repairing washing machine
Would Recommend[This review was collected as part of a promotion.] Tech was good,he finished the job and cleaned work area .Our washer runs like new.
From lg.com
great washer
Would Recommend[This review was collected as part of a promotion.] Large washer, capable of handling any load I throw at it
From lg.com
Great Quality
Would Recommend[This review was collected as part of a promotion.] Previous washer dryer lasted 13 years and was still working. Wanted WiFi access to monitor devices.
From lg.com
Thank you for taking the time to communicate with LG about your experience with your LG washer. We appreciate your feedback which helps us keep fresh ...