
Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers a generally positive washing experience, with customers praising its large capacity, quiet operation, and effective cleaning performance. However, some users have reported issues with the control panel, leaks, and premature failure of parts like the motor. There are also mixed opinions on the drying effectiveness and odor control. Overall, the product seems to work well for most customers, but there are some quality and durability concerns that need to be addressed.
Customer review summary generated by AI, including incentivized reviews.Poor
Would Not RecommendNow 6 years old had many repairs, now computer board failed burning smell through out the house. Next one will not be LG.
From lg.com
Great features!
Would Recommend[This review was collected as part of a promotion.] Use for a long time and only had a problem after 5 years. (drain pump)
From lg.com
Solid machine
Would Recommend[This review was collected as part of a promotion.] Great washer. Just don’t put detergent bottle on top or it will make rust spots in the paint.
From lg.com
Poor durability
Would Not RecommendPurchased in 2017, needed to replace in 2021 due to bearing on rotor. In spin cycle sounded like an airplane was taking off in our laundry room. Cost of repair poor too great to justify.
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
only lasted 4 1/2 years
Would Not Recommend[This review was collected as part of a promotion.] Its Great as long as you plan on buying another in 4 Years.
From lg.com
Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that dr...
Great features, but front loading washes have room
Would Not Recommend[This review was collected as part of a promotion.] We moved in with the unit already installed. After a month, we had an issue with leaky values that went unnoticed, which caused a bit of water damage. The issue was easily fixed via warranty. Great high tech and energy efficient features. However, even after deep cleaning, it seems impossible to mitigate the smell. This applies generally to front loading washers, but for now I have no other complaints with this model.
From lg.com
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...
Awesome washer!!!
Would Recommend[This review was collected as part of a promotion.] I bought this washer about 5 years ago and I absolutely love it!!!!!!!
From lg.com
Strong Odor
Would Not RecommendMy biggest issue is the odor (more like a sewage smell) left behind after a wash. WE regularly clean and dry the tub as well as tub wash once a month. Regardless, the odor persists. Had an LG serviceman come out and he could not identify the source.
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
Great features
Would Recommend[This review was collected as part of a promotion.] Bought about 5 years ago and did fairly well. But unfortunately got much more use during COVID and the shaft broke down. Repair was going to cost more than the machine so we had to buy a new machine. If I had the extended warranty would not have been concerned. Really did love this machine and its performance.
From lg.com
Washes well
Would Recommend[This review was collected as part of a promotion.] The only downside is the rubber gasket has so many crevices that if you don’t completely air out and pat dry after every wash, mold will build up. We had to replace our gasket because mold toxic and impossible to clean.
From lg.com
Great features
Would Recommend[This review was collected as part of a promotion.] I've had this washer 5 years and have been extremely satisfied with the over all quality and performance
From lg.com
To fall in love with!
Would Recommend[This review was collected as part of a promotion.] I love my washer and drier! had them for 5 years, they run like new and my clothes look fangs stick every time! I had never owned a LG before! I an sold!
From lg.com
[This review was collected as part of a promotion.] Easy to use, quiet while running, but did not expect that the motor would break right after 5-year mark. Could not get repair covered under warrantee, and likely, motor is covered for 10-years, with out of pocket cost for labor and tech visit.
From lg.com
Very reliable
Would Recommend[This review was collected as part of a promotion.] I've had this washer 5 years and only had one issue, which the repairman did a great job of fixing.
From lg.com
great
Would Recommend[This review was collected as part of a promotion.] i bought this to replace the same washer was only 5 years old but had broke. Appliance guy said they LG's don't work well if you fill them with heavy towels. I have reduced the amount of towels, will see how long this one lasts, so far so good.
From lg.com
Very reliable. Great workhorse.
Would Recommend[This review was collected as part of a promotion.] I’ve had the machine for 5years now. It’s been a very reliable machine for the family. With 2 very active kids, we do a lot of laundry at home. Machine looks great too. Customer is awesome.
From lg.com
LG Washer
Would Not Recommend[This review was collected as part of a promotion.] WE have had to service it twice. Both times different parts were broken and needed replaced. Second time out of warranty, hope it continues working without problems. I should have bought the extended warranty Washes well, wish itdidnt need so much service
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...
Some good some bad
Would Recommend[This review was collected as part of a promotion.] I have had problems with soap remaining in tub after completed wash (several times), spinning cycle not drying,movement, noise. If I did not have the extended warranty, I would not be happy
From lg.com
Love this Washer
[This review was collected as part of a promotion.] Works perfectly, super clean clothes. We did have to replace the pump after 5 years but that was a 20 min fix.
From lg.com
Lots of Features
Would Recommend[This review was collected as part of a promotion.] I bought this washer to replace an old Sears model two years ago. It has a 10 year motor warranty. Bought the extended warranty which has another 2 years left. Has functioned superbly. Has lots of settings. I only use a couple, though. Don't have a need to use the others so in that sense its over-engineered for me, but then the old washer had settings I didn't use either.
From lg.com
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...