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4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (White) ENERGY STAR

4.2
289
Review
 4.2 out of 5
289 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product offers a generally positive washing experience, with customers praising its large capacity, quiet operation, and effective cleaning performance. However, some users have reported issues with the control panel, leaks, and premature failure of parts like the motor. There are also mixed opinions on the drying effectiveness and odor control. Overall, the product seems to work well for most customers, but there are some quality and durability concerns that need to be addressed.

Customer review summary generated by AI, including incentivized reviews.
289 Customer Reviews

Poor

Would Not Recommend

Now 6 years old had many repairs, now computer board failed burning smell through out the house. Next one will not be LG.

December 25, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaDecember 27, 2021

Great features!

Would Recommend

[This review was collected as part of a promotion.] Use for a long time and only had a problem after 5 years. (drain pump)

August 25, 2021

From lg.com

Solid machine

Would Recommend

[This review was collected as part of a promotion.] Great washer. Just don’t put detergent bottle on top or it will make rust spots in the paint.

August 20, 2021

From lg.com

Poor durability

Would Not Recommend

Purchased in 2017, needed to replace in 2021 due to bearing on rotor. In spin cycle sounded like an airplane was taking off in our laundry room. Cost of repair poor too great to justify.

July 16, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaJuly 18, 2021

only lasted 4 1/2 years

Would Not Recommend

[This review was collected as part of a promotion.] Its Great as long as you plan on buying another in 4 Years.

July 14, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that dr...

LGE Social MediaJuly 15, 2021

Great features, but front loading washes have room

Would Not Recommend

[This review was collected as part of a promotion.] We moved in with the unit already installed. After a month, we had an issue with leaky values that went unnoticed, which caused a bit of water damage. The issue was easily fixed via warranty. Great high tech and energy efficient features. However, even after deep cleaning, it seems impossible to mitigate the smell. This applies generally to front loading washers, but for now I have no other complaints with this model.

June 16, 2021

From lg.com

Response from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing a...

LGE Social MediaJune 18, 2021

Awesome washer!!!

Would Recommend

[This review was collected as part of a promotion.] I bought this washer about 5 years ago and I absolutely love it!!!!!!!

June 9, 2021

From lg.com

Strong Odor

Would Not Recommend

My biggest issue is the odor (more like a sewage smell) left behind after a wash. WE regularly clean and dry the tub as well as tub wash once a month. Regardless, the odor persists. Had an LG serviceman come out and he could not identify the source.

May 10, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaMay 10, 2021

Great features

Would Recommend

[This review was collected as part of a promotion.] Bought about 5 years ago and did fairly well. But unfortunately got much more use during COVID and the shaft broke down. Repair was going to cost more than the machine so we had to buy a new machine. If I had the extended warranty would not have been concerned. Really did love this machine and its performance.

May 1, 2021

From lg.com

Washes well

Would Recommend

[This review was collected as part of a promotion.] The only downside is the rubber gasket has so many crevices that if you don’t completely air out and pat dry after every wash, mold will build up. We had to replace our gasket because mold toxic and impossible to clean.

April 27, 2021

From lg.com

Great features

Would Recommend

[This review was collected as part of a promotion.] I've had this washer 5 years and have been extremely satisfied with the over all quality and performance

April 20, 2021

From lg.com

To fall in love with!

Would Recommend

[This review was collected as part of a promotion.] I love my washer and drier! had them for 5 years, they run like new and my clothes look fangs stick every time! I had never owned a LG before! I an sold!

April 2, 2021

From lg.com

Would Recommend

[This review was collected as part of a promotion.] Easy to use, quiet while running, but did not expect that the motor would break right after 5-year mark. Could not get repair covered under warrantee, and likely, motor is covered for 10-years, with out of pocket cost for labor and tech visit.

March 22, 2021

From lg.com

Very reliable

Would Recommend

[This review was collected as part of a promotion.] I've had this washer 5 years and only had one issue, which the repairman did a great job of fixing.

March 20, 2021

From lg.com

great

Would Recommend

[This review was collected as part of a promotion.] i bought this to replace the same washer was only 5 years old but had broke. Appliance guy said they LG's don't work well if you fill them with heavy towels. I have reduced the amount of towels, will see how long this one lasts, so far so good.

March 15, 2021

From lg.com

Very reliable. Great workhorse.

Would Recommend

[This review was collected as part of a promotion.] I’ve had the machine for 5years now. It’s been a very reliable machine for the family. With 2 very active kids, we do a lot of laundry at home. Machine looks great too. Customer is awesome.

March 2, 2021

From lg.com

LG Washer

Would Not Recommend

[This review was collected as part of a promotion.] WE have had to service it twice. Both times different parts were broken and needed replaced. Second time out of warranty, hope it continues working without problems. I should have bought the extended warranty Washes well, wish itdidnt need so much service

February 24, 2021

From lg.com

Response from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our m...

LGE Social MediaFebruary 25, 2021

Some good some bad

Would Recommend

[This review was collected as part of a promotion.] I have had problems with soap remaining in tub after completed wash (several times), spinning cycle not drying,movement, noise. If I did not have the extended warranty, I would not be happy

January 26, 2021

From lg.com

Love this Washer

[This review was collected as part of a promotion.] Works perfectly, super clean clothes. We did have to replace the pump after 5 years but that was a 20 min fix.

January 25, 2021

From lg.com

Lots of Features

Would Recommend

[This review was collected as part of a promotion.] I bought this washer to replace an old Sears model two years ago. It has a 10 year motor warranty. Bought the extended warranty which has another 2 years left. Has functioned superbly. Has lots of settings. I only use a couple, though. Don't have a need to use the others so in that sense its over-engineered for me, but then the old washer had settings I didn't use either.

January 2, 2021

From lg.com