Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 4.5-cu ft High Efficiency Stackable Steam Cycle Front-Load Washer (Graphite Steel) ENERGY STAR

4.2
385
Review
 4.2 out of 5
385 Reviews


80% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The appliance is generally well-received, with customers praising its cleaning performance, energy efficiency, and quiet operation. Key features like load-sensing technology, specialized cycles, and large capacity are appreciated. However, some users reported issues such as leaks, excessive noise, and early component failures. While most customers are satisfied, a few indicate they would not purchase the brand again due to these quality concerns.

Customer review summary generated by AI, including incentivized reviews.
385 Customer Reviews

LG WM5000HVA

Would Recommend

[This review was collected as part of a promotion.] Have had this washer for 9 months with no problems.

September 23, 2017

From lg.com

Front Load is NOT a good idea

Would Not Recommend

[This review was collected as part of a promotion.] Just ordered a top loader to replace this. It doesn't clean anything. Just sprays soap and then some water. Doesn't clean. What can I say.

September 23, 2017

From lg.com

Great features

Would Recommend

[This review was collected as part of a promotion.] We selected this model because of the steam feature. It's awesome

September 22, 2017

From lg.com

Love my Washer

Would Recommend

[This review was collected as part of a promotion.] I am so pleased with my washer, love having the ability to do a small load with the dual washer on the bottom, love it

September 22, 2017

From lg.com

LOVE MY WASHER!!!

Would Recommend

[This review was collected as part of a promotion.] We love this washer. It is a large capacity washer, easy to use. We are very pleased with it's performance. Would definitely recommend it and we would purchase it again for sure.

September 22, 2017

From lg.com

Overall Good

Would Recommend

[This review was collected as part of a promotion.] We have been using the machine for around a year. Pros: several programs that peovide a good variety, energy efficient, and easy to operate. Cons: short warranty, and HE programs not using enough water to properly clean. We usually use the bulk wash program that washes the clothes well.

September 22, 2017

From lg.com

It is fast but started to randomly leak water

Would Not Recommend

[This review was collected as part of a promotion.] Nice machine. Really fast. I am just dissapointed of this machine because just started to leak water underneath ( back side). It is under warranty and GeekSquad tech couldnt find the leak and said it has seen this as an issue for this type Of machines lately. My old one was slower but never leaked!

September 22, 2017

From lg.com

Great washing machine

Would Recommend

[This review was collected as part of a promotion.] Excellent performance - washes clothesvery quickly with less water. Spin cycle is amazing.

September 22, 2017

From lg.com

A washer that is a dream come true!!

Would Recommend

[This review was collected as part of a promotion.] This is the second time I've purchased an LG Washer. When I moved I had to leave my washer and dryer. The home I purchased came with a new washer and dryer. After using it for a few months I knew I had to purchase an LG washer & dryer. I'm so pleased because of the excellent features, how well built the machine is and the quality of how well my clothes come out smelling clean and fresh.

September 22, 2017

From lg.com

Great Washer

Would Recommend

[This review was collected as part of a promotion.] Bought the washer and matching dryer to put in a newly remodeled room - the looks of the pair is fantastic and the performance is beyond words ...... They are so quiet , so fast and the job they do is the best I have ever seen . Awesome !

September 22, 2017

From lg.com

Awesome

Would Recommend

[This review was collected as part of a promotion.] Nothing short of Awesome! We’ve had this machine since January and is used constantly and hasn’t gave us one problem yet.

September 22, 2017

From lg.com

Great washing machine

Would Recommend

[This review was collected as part of a promotion.] We bought this washer (and the matching dryer) in September 2016, and we have been very happy with it. The time delay function is very useful, clothes come out clean, and we've had no problems with it so far.

September 22, 2017

From lg.com

Takes Much Better Care of My Clothes

Would Recommend

[This review was collected as part of a promotion.] I bought this machine 6 months ago and our family has realized how much better care it takes on all of our fabrics. Whether it is a delicate ladies blouse or our new expensive towels, our LG Washer knows what is best for each one. It is already paying us back for our good investment in LG. Thank you LG engineers!

September 22, 2017

From lg.com

Love this Washign Machine & Dryer Combo

Would Recommend

[This review was collected as part of a promotion.] I can't be happier with this washer/ dryer combo. They are very large inside, allowing washing and drying of some serious sized loads. Easy to use. The size is perfect and both are stacked in a closet. One of the best purchases I have made for my new home!!!!

September 22, 2017

From lg.com

Great Washer and Top Performer

[This review was collected as part of a promotion.] We've had this washer and matching dryer for about 15 months and we are very happy with their performance. From light weight loads to rugs this washer handles them all. We also like the feature of the door-stop, allowing the door to remain open just enough help keep the inside of the washer dry between loads. For style, we choose the silver color and they match our decor.

September 22, 2017

From lg.com

GreatWasher

Would Recommend

[This review was collected as part of a promotion.] I bought this washer couple of months ago and one thing that i am very sure of is, i save on water and power. With my old washer, water level and washing tine is totally dependent on the person who loads thw washer. With my new washer, it weighs the load and decides the amount of water to use. Options on different washing combination is great and am thankful i have it though we don't need it all the time. Overall, we are happy with the performa...

September 22, 2017

From lg.com

Luxury

Would Recommend

[This review was collected as part of a promotion.] Still learning my new washer but am amazed at the options available or I can just close the door, press on and start and it automatically will take care of the basics. "Toto, Something tells me I am not in Kansas anymore." (wash day can be fun.)

September 22, 2017

From lg.com

Washer works, network connection sucks !!!

Would Not Recommend

App to connect washer/dryer to home network is pathetic. Even LG's own techs, who have been out twice, cannot find out why it won't connect to my home network. DON'T BUY THIS PRODUCT.

September 22, 2017

From lg.com

Overall great product

Would Recommend

[This review was collected as part of a promotion.] I bought before more than 18 months and running great

September 22, 2017

From lg.com

Great washer and dryer and tv

Would Recommend

[This review was collected as part of a promotion.] I bought our washer and dryer last summer and they are fantastic. The washer is a front load with perfect features including hand wash. The dryer is quick and allows a variety of cycles. Our 55" TV is a year old. It is so clear we can see every freckle on a face. It is a smart TV that is smarter than that. My family only uses this TV because of its features.

September 22, 2017

From lg.com