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2.4-cu ft Stackable Smart Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 2.4-cu ft Stackable Smart Front-Load Washer (Graphite Steel) ENERGY STAR

4.1
279
Review
 4.1 out of 5
279 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washer offers compact size, smart features, efficient water and energy use, and thorough cleaning. Customers appreciate the quiet operation, attractive design, and customization options. However, some report issues with leaks, vibration, and malfunctioning parts. Reliability and customer service concerns are significant drawbacks to consider.

Customer review summary generated by AI, including incentivized reviews.
279 Customer Reviews

Love it!

[This review was collected as part of a promotion.] I have been using it for about a month now and I love it! The app is a really great feature that tells me when the tub needs to be cleaned, how much energy it’s used, and allows you to download extra cycles. I have a very tight space (what used to be a coat closet) and it fit perfectly.

December 19, 2022

From lg.com

Ventless dryer

I wanted a ventless dryer so I didn't have to sledgehammer the basement wall to open up the old vent that was cemented shut and wasn't used for years before I moved in. I love the many features of drying options. I waited almost 4 months for this dryer through Best Buy...long aggravating story there...but very happy I stuck it out. Very happy with it! I think it might take a little longer to dry things but wrinkles are few and far between and it even has a wrinkle cycle to get rid of them! ...

December 17, 2022

From lg.com

Very disappointed and will never buy another LG

[This review was collected as part of a promotion.] I am extremely disappointed. The dryer doesn’t dry! After hours of circulating using electricity, items are as wet as the were when inserted. It’s worthless! And there is no one in the area to repair it according to LG

December 15, 2022

From lg.com

Response from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we w...

Social MediaDecember 19, 2022

Surprise

I bought this a little over a month ago and I'm tickled pink (whatever that means) I previously owned a heat pump drier (not LG) that only lasted two weeks and I went through a year of aggravation trying to get it fixed. With my LG dryer, I've done over 40 loads already and I am pleased, particularly how quiet it is. Yes, it does take longer to dry than a conventional vented dryer but most loads I do run about an hour and a half. Admittedly, I've only ever used the "normal' cycle but, I'm a simp...

November 29, 2022

From lg.com

Compact, ventless and efficient

[This review was collected as part of a promotion.] I needed a compact ventless dryer to accommodate a space and this machine has been everything I needed it to be. If the load size is right it doesn't take that long to dry at all. The washer spin cycle takes a lot of the water out and this dryer does the rest. Expensive but can't find a better value.

November 29, 2022

From lg.com

Compact and efficient

[This review was collected as part of a promotion.] I needed a less than full size w/d and picked LG based on the specs. The machine is feature rich, more than necessary for me but so far has been ideal in its location and can clean almost a regular machine full size load though not recommended. It was expensive but I couldn't find a better value for the dollar.

November 29, 2022

From lg.com

Good machine easy to use

[This review was collected as part of a promotion.] So far so good - fairly quite - gets cloths clean and fresh

November 28, 2022

From lg.com

Must have home appliance!

I bought this because our condo requires a ventless dryer and this is the best ventless dryer out there. It has a high tech features and very quite and depending on the fabric it will dry accordingly

November 27, 2022

From lg.com

Great dryer but will it last?

[This review was collected as part of a promotion.] The dryer does a great job of drying clothes but takes a bit longer than a conventional dryer. It is quiet and easy to use. We have enjoyed it for about 10 months but recently had to call service for a problem that had it running and heating but not flowing the air out to the condenser and removing the water in the clothes. The service person noted that it seems to be an electronic problem and they will replace the main board. I am a little...

November 11, 2022

From lg.com

Response from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG dryer. We appre...

Social MediaNovember 11, 2022

Doesn’t dry

This dryer takes hours to dry clothes. My electric bill has gone up drastically since using this dryer. I wish I kept my old dryer

November 5, 2022

From lg.com

Response from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. Your feedback helps us keep fresh perspect...

Social MediaNovember 7, 2022

User Friendly

Great dryer and user friendly! Front load access is the best.

October 31, 2022

From lg.com

Super quiet and CLEAN clothes

Our new LG washer is so quiet. And maybe I am imagining things, but the clothes seem cleaner too.

October 31, 2022

From lg.com

Washer minimize the need for ironing

Clothes come out extremely clean with only a tablespoon of detergent. The quick 30 minute wash works majority of time Just be sure installer gets machine level otherwise noise is horrible. Otherwise very quiet

October 29, 2022

From lg.com

Great capacity for a compact washer

There aren't many compact washing machines available, but I would say this is one of the best, good capacity, very quiet operation, good looks.

October 27, 2022

From lg.com

disappointed

After just one use, the drawer that holds the detergent and softener would not close. I contacted LG and they mailed a new piece. Same issue. Disappointed that something so simple could be missed by quality assurance, especially since it's such an expensive washer. You don't always get what you pay for !

October 6, 2022

From lg.com

Response from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we ...

Social MediaOctober 7, 2022

Unit Sucks

This unit does not work in Apartment or Condo Buildings, it needs full 240V power and most of the multi-family buildings are 208V. Manufacturer will not take back a unit that never worked - basically I have a large paper weight that doesn't work! With no one taking responsibility for it..

October 3, 2022

From lg.com

Response from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG dryer. We appre...

Social MediaOctober 7, 2022

No Need for an Exterior Vent

We bought this about a month ago. Our laundry room is near the middle of the house and does not have an exterior wall. The venting is over 30 feet with several right angle turns and changes in height. Due to this run drying time was excessive. This unit does not need a vent. The internal filters are so good that no lint is released into the house. I'm amazed how much water this collects from each load. The unit samples the load somehow and sets the timing and has always dried everything to...

October 3, 2022

From lg.com

Dryer great, LG Support...not!

I am super pleased with my new washer and dryer BUT the dryer is loud and I am trying to find out if this is normal. When in operation is makes a loud high pitched sound. I have gotten rotten support from LG. I have been trying to just get anyone to listen to it...I just want to know if it is a normal sound. I can live with it but if it isn't operating normally I would like to know. After spending all morning on the phone I was met with dismissive condescension. All I wanted was to speak w...

October 3, 2022

From lg.com

Perfect compact washer

I bought this washer and dryer a few weeks ago. So far we are happy with our purchase. It shakes the floor a bit when it’s running but otherwise it’s very quiet and the end results are good too. It was perfect for - small space in our condo.

September 29, 2022

From lg.com

Intelligent

[This review was collected as part of a promotion.] Seems to be doing a good job washing my clothes and I especially like the feature where it turned itself off at the end of the cycle. Also there's a lot of different options which makes it fun to use

September 26, 2022

From lg.com