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2.4-cu ft Stackable Smart Front-Load Washer (Graphite Steel) ENERGY STAR

Ratings & Reviews for LG 2.4-cu ft Stackable Smart Front-Load Washer (Graphite Steel) ENERGY STAR

4.1
279
Review
 4.1 out of 5
279 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The washer offers compact size, smart features, efficient water and energy use, and thorough cleaning. Customers appreciate the quiet operation, attractive design, and customization options. However, some report issues with leaks, vibration, and malfunctioning parts. Reliability and customer service concerns are significant drawbacks to consider.

Customer review summary generated by AI, including incentivized reviews.
279 Customer Reviews

The future of drying

[This review was collected as part of a promotion.] I'm kind of a gadget guy and understand the heat pump principle - fundamentally, this is an inside-out refrigerator with a fan. The manual is lacking, in some ways. An example is the moisture sensors...the user is told to keep them clean and how to do this and what to avoid and why, but there is NO indication of where they are or what they look like. I had to do some digging on the internet to learn this. There is no indication whether or not ...

April 15, 2024

From lg.com

Dryer

[This review was collected as part of a promotion.] Works as described. Takes a while to dry but works well

April 15, 2024

From lg.com

Great washer

[This review was collected as part of a promotion.] I love that I can use my phone to see what my washer is doing and it works great

April 13, 2024

From lg.com

Never fully dries cltobes

[This review was collected as part of a promotion.] I would not recommend this dryer unless you like your clothes to smell wet. Ive waited 4 hours and used many cycles yet somehow my clothes are still wet. This "ai" used to dry my clothes almost always fails me and leaves me with stinky clothes. I do not recommend

April 2, 2024

From lg.com

Response from LG Digital Care Team

Hi there. We realize how important a quick dry is to your laundry routine! If your dryer is taking too long to dry, it's likely due to a blockage to y...

LG Digital Care TeamApril 17, 2024

Works good for a small washing machine

This small washer works wonders-- First getting through small area steps & door was the main reason I bought it. You have to do a few loads to know the ins & outs--push button type contol panel I'm impressed with how the clothes come out--clean and almost dry.

April 1, 2024

From lg.com

Perfect for what I needed

[This review was collected as part of a promotion.] Love it so far, enjoying the features, still learning, little slower than old dryer but so far so good.

March 24, 2024

From lg.com

Response from LG Digital Care Team

Hi there, we understand and appreciate you sharing your experience with your LG Front Load Electric Dryer DLHC1455W. It’s great to hear it’s been a go...

LG Digital Care TeamMarch 27, 2026

Savings $ with new technology.

[This review was collected as part of a promotion.] Learning to love the new technology of the ventless dryer. It is gentle on the fabric and easy on the energy bill.

March 10, 2024

From lg.com

Nice looking machine, and it cleans!

I’m very happy with my LG washer. It is very quiet in the wash cycle but spins very powerful,a little bit more then I would like it to. Does a good job cleaning the clothes. If there was one thing I would change is I wish the door was white. This washer is in the kitchen and the door makes it more noticeable.

March 9, 2024

From lg.com

Happy customer

[This review was collected as part of a promotion.] Honestly, it's perfect. I have no complaints at all. The smaller size is great for me as I live alone. It washes everything, even my king sized duvet insert. It washes my clothing clean, better than at the laundromat. It does take longer than regular machines to wash I guess, loads start at around 50m but I spent a year abroad in the EU and that's how the washers are there so I'm used to it. I also love the integration with my phone so that I ...

March 3, 2024

From lg.com

Amazing unit

Bought a month ago and it’s running smoothly. Very quiet operation and love the alerts on my phone that the cycle is complete. It also reminds you to clean the lint filter under water every 10 loads.

February 20, 2024

From lg.com

Great machine

[This review was collected as part of a promotion.] I bought this machine a few weeks ago and so far it has been just what I needed. It fits into a small space. Even though the machine is small it actually handles more clothes per load than I expected. So far I am very happy with this purchase.

February 12, 2024

From lg.com

The unit works just fine, however, we plugged in the external drainage of condensed water, but no water flows thru it. Instead, the water container fills up with water.

February 11, 2024

From lg.com

Great dryer! Don’t Overload.

Great dryer. Just need to remember not to overload with clothes since the air comes from the back of the dryer.

February 11, 2024

From lg.com

Super terrible!

Horrible horrible horrendous. Takes 6+ hours to do a load of laundry shakes the apartment when spinning and makes loud knocking noises. Almost every time I use to flashes an error code and it has to restart or won’t drain then locks clothes in for hours. Have no control over how long to dry items it decides for you? And takes so long to cool down. Horrible not efficient wastes so much water and energy

February 9, 2024

From lg.com

Response from Customer Care

Hi! Oh no, it sounds like your washer is giving you a real spin cycle! Please reach out so that we can clear the fog and help resolve the issues you'r...

Customer CareFebruary 9, 2024

Dryer

Excellent dryer. No problems. Would definitely by another one.

February 3, 2024

From lg.com

Want to ruin your clothes? Buy this

Four (4!) hours to dry a load of small towels. How is that energy saving or good for the towels? I next dried one sheet and two pillowcases - 2 hours. At 58 minutes I checked them and they were OVER -dry. If you want to keep checking the dryer every few minutes to make sure your clothes aren't over-dried and ruined or if you like paying more to your utility company, buy this. My regret is I didn't buy a Bosch, which I had before. Now *that* is an excellent machine and worth every penny.

January 30, 2024

From lg.com

Response from Customer Care

Hello there! We know how important it is to have a functioning dryer, and we wish you didn't experience so many problems. We would appreciate your fee...

Customer CareFebruary 1, 2024

Choose different models

[This review was collected as part of a promotion.] Cycle doesn’t have time option and dryer don’t dray!!!

January 24, 2024

From lg.com

Response from LG Digital Care Team

Hey Omer, you may be happy to hear that you can adjust the dry time on your LG Dryer. Turn the cycle selector knob to select the desired cycle. Once t...

LG Digital Care TeamJanuary 29, 2024

Not great at all

This dryer is pretty useless. It takes between 6-9 hours to dry the most basic sheets and towels. I’ve tried all different cycles and I’ve tried full loads and closer to empty loads. Nothing changes the fact that it takes forever for anything to dry.

January 20, 2024

From lg.com

Response from LG Digital Care Team

Hi there. We understand you're experiencing excessively long drying times and would like to take this opportunity to extend to you the support of our ...

LG Digital Care TeamJanuary 24, 2024

Exceeds expectations

Recently bought the 2.4 cu ft washer and am very pleased. Also from the water district there is a rebate.

January 16, 2024

From lg.com

Would not recommend this dryer.

[This review was collected as part of a promotion.] Would not recommend. Takes 3+ hours to dry, typically needs more than one cycle. Slow and not efficient. The worse part is the lint trap which will catch anything with a drawstring and twist it until it destroys your clothes.

January 13, 2024

From lg.com

Response from LG Digital Care Team

Hi there Grace, thank you for bringing this issue to our attention. If your LG dryer is taking too long to dry your clothes or your dryer is not heati...

LG Digital Care TeamJanuary 19, 2024