Ratings & Reviews for LG 2.4-cu ft Stackable Smart Front-Load Washer (Graphite Steel) ENERGY STAR

Clean Clothing, Quiet

This is by far the best washer we have owned since we moved to the USA. No prehistoric top load washer can get the clothing as clean as this front load washer from LG. The app is easy to use and if one cleans the washer after each washing cycle and leaves the door open, a front load washer will not start to smell.

This machine is 2 years old and flooded two floors down twice

Loved it!

[This review was collected as part of a promotion.] I bought this one month today and I am very satisfied. Very quiet cycle.

Worst help desk ever!

Although the dryer itself works great. I received it with a broken tab on the door. Dealing with the help desk was a nightmare. They never once returned my calls, nor did they find a local service tech to help with the problem. I had to do all the research myself, and call the, not so local, service tech for support.

Very Quiet

Last month I decided to replace my compact LG washer. It was 12 years old and still operating perfectly but I was impressed by all the new features of the 2024 model. Each cycle comes out very clean and runs very quietly. I almost can’t hear it running at all! My iPhone alerts me when the cycle is finished. All my appliances are LG and have proven to be most reliable!

Made to Last

[This review was collected as part of a promotion.] Twelve years ago I remodeled my kitchen and purchased all LG appliances. They are all made to last! Last month I decided to update my washer and dryer. I absolutely LOVE my ventless dryer. The clothes dry nearly wrinkle free and towels come out so soft that I don’t need fabric softener anymore. Now my iPhone alerts me when the cycle is complete!

LG-Washer & dryer

[This review was collected as part of a promotion.] Extremely happy w/ purchased stackable washer & dryer, that I bought on 8/28/24. It is the perfect size for my closet, easy to operate, energy saver, and aesthetically beautiful

Great Product

[This review was collected as part of a promotion.] Great product! Works well, looks great, and quiet as well!

Dryer sensor is awful

[This review was collected as part of a promotion.] If I could rate this a zero star I would. The dryer sensor is garbage. I can’t dry a full load properly without it prematurely shutting off. It takes me a whole day to do a load of laundry as a busy working mom. Tried all the troubleshooting I could find on the web. So frustrating.

Nice compact washer

[This review was collected as part of a promotion.] This is my first experience with a compact front load washer. I have a compact dryer . I had to go with the compact dryer then the compact washer as it was getting difficult finding regular size dryers and washers to fit down my narrow basement stairs . I have used my new washer 79 times according to LQ ThinQ app. I have had high efficiency full size washers before so I knew what to expect . The washing time and noise levels are about the s...

Great Dryer

[This review was collected as part of a promotion.] We love this dryer! So easy to use. No complaints.

Great Washer

[This review was collected as part of a promotion.] We love this washer! So easy to use. No complaints.

DO NOT BUY! Not worth the price and hassle.

DO NOT BUY! It will stop working properly within a few months. It's a high-maintenance machine, and all the agents will say to "help" is that it may be this because you are not doing that. Others have commented on a manufacturing issue with this machine, including condensation in the lint catcher that must be dry to work properly. The price tag, high maintenance, and lag of help on issues are not worth the price you will pay for your time, effort, and waste of money.

Smart Works

[This review was collected as part of a promotion.] It is a smart appliance that I wasn't sure about, but I am now a fan..

HELPFUL TIP

[This review was collected as part of a promotion.] TIP: Just want to say to all of those commenting that the dryer stopped drying their clothes and was leaking after 1 month . . . it did the same for me . . . but I know the solution! I was at my wits-end and so discouraged (I have had a lot of "dryer drama" over the past 5 years; this one was a replacement of a previous lemon (different brand/type)). As a last resort I "deep cleaned" the filters, and it totally fixed the problem! So now, abo...

High tech washer/dryer

[This review was collected as part of a promotion.] The washer works well but the dryer is not as good as other dryers I have had. The clothes come out wrinkled.

Bad dryer

I bought the washer/dryer combo and the dryer is ventless. The drying takes forever and I have to restart several times because the laundry is not dry. For example towels are taking 2 1/2 to 3 hrs. The washer is fine but the dryer is terrible and I am looking for a solution

If you have 5 hours to wait for a load to dry

Dryer takes forever to dry. Sometimes loads run for five hours without fully drying. Honestly, would never buy this again and may have to replace at greater cost because of the lack of transparency on how poorly this model dries clothing or towels.

Not good

[This review was collected as part of a promotion.] My dryer runs and runs sometimes for well over an hour. Last week it burned several new shirts.

Very easy to use

[This review was collected as part of a promotion.] We've had both washer and dryer for about a month and like them very much. Easy to use settings, very energy efficient, does great on cloths. We've noticed towels are softer without any softener