
Ratings & Reviews for Kwikset SmartCode Satin nickel Keypad Electronic Handle Lock
Ratings may include incentivized customer reviews.
What Customers Are Saying
The electronic lock has mixed performance - it works well for some customers, but many experience issues with the lock mechanism failing after 1-2 years. Battery life is also a common complaint, with users reporting having to change batteries every 3-4 weeks. On the positive side, customers appreciate the convenience of keyless entry and the ability to program multiple access codes. However, there are concerns about the durability and reliability of the lock, with many users having to replace their units multiple times.
Customer review summary generated by AI, including incentivized reviews.Great Product!
Would Recommend[This review was collected as part of a promotion.] I had this for a couple years and the latch part broke. So I contacted them and they soon sent me a replacement in the mail. It took care of the issue for now. Thanks for standing behind your product. I have a couple of these smartcode latches and deadbolts. I like the zwave technology and wireless control.
From kwikset.com
Very useful electronic door handset
Would RecommendThis is *almost* a great handset. Functionality is definitely great and it is simple and convenient to use. I have had a couple of these on main entry doors for years and they get abundant use from kids and adults. The electronics have worked fine. I had to place a warranty claim on one after 4 years of use due to a return spring breaking, and the warranty claim process was smooth. The finish has been durable as comparing new to used there is not really any discernible appearance difference. I d...
From kwikset.com
Great Product
Would Recommend[Employee of kwikset] Installed the handle on a from door in the matter of 15 minutes. Works great and has a nice finish.
From kwikset.com
Works Perfect.
Would RecommendPerfect for my detached garage, I was tired of having to grab a key whenever I needed something.
From SmartCode Lever Satin Nickel Keypad Electronic Handle Lock ft. SmartKey Security Verified Purchaser
on our 3rd replacement and its still not working
Would Not RecommendWe just received our 3rd replacement from Kwikset, and the electronics won't turn the lock knob. If I give it a little push, it will function, but if not, it just make noise like its trying to, but won't work. This is the 3rd replacement we've received from Kwikset, to replace the 911 SmartCode we bought at a local large retailer. I'm so fed up with this!
From kwikset.com
Stopped working after a year
Would Not RecommendI installed 3 of these units in a home remodel. After just a year 2 of the units have stopped working. The locking mechanism breaks somewhere within the cylinder rendering the lock inoperable. Please don't buy this product of you want something that will last.
From kwikset.com
Hello John, We're not sure why the locking mechanism has broken on two of your units, but we want to make this right. At Kwikset, we put tremendous v...
Easy to use for kids
Would Recommend[This review was collected as part of a promotion.] Great product and easy for kids to use. Warranty on locks is fantastic.
From kwikset.com
Simple to use, bit noisy
Would Recommend[This review was collected as part of a promotion.] We bought a house with this unit installed and deadbolts for the other doors. The kwikset technology was invaluable in changing the lock - so easy! I can't wait to do this at the cottage too! The only downside is when someone comes in the beep and the mechanism can be heard throughout the house - not fun when trying to sleep in but I might change my mind when the kids start staying out past curfew!
From kwikset.com
Looks great, and works great.
Would Recommend[This review was collected as part of a promotion.] We've had this model on our back door for quite a while now. We've been very happy with it. It's so nice not to fumble around trying to get my keys, and I also don't have to worry about my kids needing or losing a key. We did have a problem with it, but we called customer service and they were very helpful and sent us a new unit hassle free. It was a simple swap, and we haven't had any trouble with the new unit. I would certainly recommend and ...
From kwikset.com
Easy to install!
Would RecommendWe never have to deal with keys. Our grandchildren can open it easy.
From kwikset.com
[This review was collected as part of a promotion.] Love this push button lock,easy install and looks great No more keys
From kwikset.com
Super lock
Installed it myself. Was easy. Forget the key just share the code
From kwikset.com
[This review was collected as part of a promotion.]
From kwikset.com
Great features
Would Recommend[This review was collected as part of a promotion.] I got the replasement for the old one and its been working good
From kwikset.com
Warranty
Would Not Recommend[This review was collected as part of a promotion.] One of the reasons I purchased this product was the lifetime warranty. After installed, noticed 1 year on electronics. It is an ELECTRONIC LOCK...
From kwikset.com
Hi Krok, You are correct. Your lock is backed by a 1-Year electronics warranty and a lifetime mechanical and finish warranty. Should you ever need a ...
This lock rocks!
Would Recommend[This review was collected as part of a promotion.] I installed this lock at the request of my wife who was tired of searching for her keys in her purse every time she got home. At first I thought it was going to be a nightmare to install but was surprised by how easy the installation instructions were and how quickly it all came together. We can now go on a bike ride without hauling around uncomfortable keys in our pocket and without the fear of losing keys; what a convenience! We absolutely lo...
From kwikset.com
cheap design
Would Not Recommend[This review was collected as part of a promotion.] Handle is a little loose after a couple months use and system beeps for no reason
From kwikset.com
Special needs child
Would Recommend[This review was collected as part of a promotion.] I bought this product with the specific needs of my child with autism in mind. He can never find his key and this gave him freedom and a sense of accomplishment.
From kwikset.com
works great
Would Recommend[This review was collected as part of a promotion.] I have had for over a year and changed batteries once works great
From kwikset.com
Hello Sheri, Thank you for describing your experience. It looks like our customer service team reached out to you on 9/12/17 and is awaiting your repl...