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SmartCode Satin nickel Keypad Electronic Handle Lock

Ratings & Reviews for Kwikset SmartCode Satin nickel Keypad Electronic Handle Lock

4.2
259
Review
 4.2 out of 5
259 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The electronic lock has mixed performance - it works well for some customers, but many experience issues with the lock mechanism failing after 1-2 years. Battery life is also a common complaint, with users reporting having to change batteries every 3-4 weeks. On the positive side, customers appreciate the convenience of keyless entry and the ability to program multiple access codes. However, there are concerns about the durability and reliability of the lock, with many users having to replace their units multiple times.

Customer review summary generated by AI, including incentivized reviews.
259 Customer Reviews

SAFE AND SECURE

Would Recommend

[This review was collected as part of a promotion.] MY WIFE ASKED FOR A LOCK TO UNLOCK EASY AND FAST, AND IT WILL LOCK BACK AFTER SHE PASSES THRU. FOUND JUST THE LOCK, WORKS GREAT. OUR LOBBY IS OPEN FOR GUEST AND OFFICE AREA IS LOCKED, MANY TIMES GUEST FOLLOW MY WIFE INTO HER OFFICE FROM LOBBY, SHE IS ALWAYS AFRAID THIS WILL BE THE ONCE SHE WILL BE ROBBED. AFTER INSTALLING THIS LOCK, GUEST CAN NOT FOLLOW HER THRU HER DOOR AFTER SHE CLOSES IT. THIS MAKES HER SAFE AND SECURE.

January 29, 2016

From kwikset.com

Great product

Would Recommend

[This review was collected as part of a promotion.] I have had this product for several years now and absolutely love it. I have recommended it to many family and friends who are happy with the product as well. I like the fact that it has 2 codes you can set that way if you need to you can call a neighbor, give them a code and they can go in your house to check on something or let the pet out. You can then change the code later when you get home if needed.

January 25, 2016

From kwikset.com

Great product

Would Recommend

[This review was collected as part of a promotion.] I bought this 4 years ago and it is working great. It is very easy and convenient. No need for key and copies of keys for each member of the house. Looking forward to buying a lock with home connect. Great customer service. When part went bad, immediately they replaced the part..

January 22, 2016

From kwikset.com

Well made

[This review was collected as part of a promotion.] I bought this lock set a couple years ago. It worked well until a few months ago. I called Kwickset and they sent me out a new one. It was a pleasure working with them on the phone. I'm thinking about switching to the blue tooth model on some of my other doors. Great fit and finish on the product.

January 21, 2016

From kwikset.com

Great when it works....

Would Not Recommend

I bought this 1 1/2 years ago and it worked great until after the one year mark, naturally. The internal mechanism turns and turns without grabbing and unlocking the door. Very frustrating as it is not under warranty when it stops working.

December 20, 2015

From kwikset.com

Response from Community Manager

Hi Lizallen07, We're going to have our support team reach out to you to help troubleshoot your spinning 911 SmartCode. We hope we can help get it work...

Community ManagerDecember 23, 2015

SmartCode Lever Review

Would Recommend

[This review was collected as part of a promotion.] This door lock is great. I have installed 5 on our home and garage. Each work flawlessly. It is handy not having to have keys with you, nice for children to use. We use the extra code feature for guests and delete their codes later. I am impressed with the long battery life and the ease of installing the batteries. Installation of these lock sets was so easy, minimal mechanical skills are required. I have recommended this lockset to several f...

December 15, 2015

From kwikset.com

Never a Lost Key

Would Recommend

[This review was collected as part of a promotion.] I have had this one for several years and replaced one like it, so I have bought two. I usually leave house &start car before I realized that I need to go back into house because I forgot something . No need to remove keys from car to reenter . Also I was able to give code to the company that handles my alert medical device so if need 911 the EMTS can enter house if I am unable to get to door. Great security and peace of mind.

December 13, 2015

From kwikset.com

The door latch that won't work

Would Not Recommend

I have tried diligently to get this product to work with dependability for a long time. It won't!! The basic design is flawed and the quality of manufacture is poor. Having installed four of these handsets the installation is difficult and they always go electronically wacky/dis-functional in six months to a year. Don't waste your time with Kwikset products, go immediately to the Schlagh product which is heads and shoulders a much better product both by installation ease, programability and dura...

November 29, 2015
Was this Review Helpful ?
Response from Kwikset

Hello JRSamples,
We appreciate you taking the time to share your feedback on your experience with your SmartCode lever. We would love the opport...

KwiksetDecember 2, 2015

kwikset

EASY TO INSTALL AND USE!

Would Recommend

IT'S GREAT TO NOT HAVE TO HAVE A KEY ALL THE TIME! THIS IS A GREAT PRODUCT...ONE CAUTION...AS YOU INSTALL IT BE SURE THE CONNECTOR CODE IS TUCKED WELL OUT OF THE WAY BEFORE COMPLETING THE INSTALL...OTHER THAN THAT IT IS A GREAT PRODUCT AND I LOVE THE SMART KEY FEATURE! SO SIMPLE TO HAVE ALL LOCKS ON THE SAME KEY. I AM KWIKSET FOR LIFE!

July 31, 2015

From kwikset.com

All around great solution

Would Recommend

I bought this lock about 4 years ago and it was just what I needed. I put it on my garage door. Before installing this lock, many times I have locked myself out of the house. Now I can enter my code and get back into the house. It is also great when I have my hands full of items like grocery bags. I can enter my code with bags in my hands, pull the lever and I'm in the house. No more fiddling with keys. The extra money for this Kwikset lock was worth every penny. I had an issue with the lock abo...

July 19, 2015

From kwikset.com

Perfect Solution

Would Recommend

I got one of these for the owners’ closet in my Panama City Beach condo. As usual, I downloaded the pdf on-line before purchasing to see how it worked and for quick referral as needed. That’s how I know by looking at the save date that I purchased and installed it in October 2012. Installation was easy, it looks good, is easy to work, and it’s still operating like new almost three years later. I reprogrammed the lock to take my front door key from back home so I don’t have to bother with an extr...

July 15, 2015

From kwikset.com

Love the zwave but quality so-so

Would Recommend

I've used this lock with several different zwave hubs and it works great. Unfortunately, the inside locking mechanism failed after a year or so. KwikSet did replace under warranty. As others have noted, the lever gets loose and in my case, the whole unit tends to loosen as well. Mostly just an annoyance but I wonder if the lever will last long term. Otherwise, I love the functionality.

July 7, 2015

From kwikset.com

Great Lock

Would Recommend

This is my 7th Kwikset - SmartCode Lever lock I'm really happy with these. They are easy to instal and change codes.

July 6, 2015

From kwikset.com

Doesn't unlock every time

Would Not Recommend

Great when it works. awful when it doesn't. and most of the time it doesn't. I have to punch in the code sometimes more than 5 times before the lock mechanism actually works. Punching the lock often times helps the mechanism work. I have take the whole thing apart a few times to try and find a problem, with no success.

June 29, 2015

From kwikset.com

Would Recommend

We purchased this lock and are thrilled with the product. Would recommend it to others.

June 3, 2015

From kwikset.com

Super Convenient

Would Recommend

Bought this as I was always looking for my keys . It is so easy to use just press your code an presto door unlocked or locked . I also installed it on my garage door to house entrance its even better since you have groceries and stuff you don't have to look for your keys

May 19, 2015

From kwikset.com

Works well

Would Recommend

This lock works very well but I have had one issue. I installed this lock a little over a year ago and recently it could not be opened using the outside handle. The problem turned out to be the 6 screws holding the keypad on were loose so the handle was not aligned with its latching pin. When I took those screws out to discover the problem the handle spring came apart and I could not get it together correctly so I just bought another lock of the same type. This time I checked those screws prior ...

May 17, 2015

From kwikset.com

Long lasting

Would Recommend

Had for over a year. No issues. Never need to get the key out. So easy to lock. Thx

May 12, 2015

From kwikset.com

Attractive and dependable

Would Recommend

We purchased this lock about a year ago and find it so nice to leave our home in Hawaii to head out to the beach or for a run and not to have to worry about carrying along a house key. The finish has held up well, even being right across the street from the ocean salt air. We'd recommend this product highly.

May 11, 2015

From kwikset.com