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SmartCode Satin nickel Keypad Electronic Handle Lock

Ratings & Reviews for Kwikset SmartCode Satin nickel Keypad Electronic Handle Lock

4.2
259
Review
 4.2 out of 5
259 Reviews


78% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The electronic lock has mixed performance - it works well for some customers, but many experience issues with the lock mechanism failing after 1-2 years. Battery life is also a common complaint, with users reporting having to change batteries every 3-4 weeks. On the positive side, customers appreciate the convenience of keyless entry and the ability to program multiple access codes. However, there are concerns about the durability and reliability of the lock, with many users having to replace their units multiple times.

Customer review summary generated by AI, including incentivized reviews.
259 Customer Reviews

great lock

Would Recommend

this is a good lock and easy to use. never have to worry about lost keys again!

April 5, 2016
Verified Purchaser
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one less key

Would Recommend

[This review was collected as part of a promotion.] Very happy with this smartcode lock. One less key I have to carry. I will be buying another one for the cottage. While on vacation it allowed me to give a code to the house setter who was checking the house. I have also given the code to my two children so that they can enter the house in an emergency.

March 28, 2016

From kwikset.com

Not as great as the other brand

Would Not Recommend

[This review was collected as part of a promotion.] I have a different manufacturers on my other house and it has one button for each number. The other one has worked flawlessly for 5 years now. This one, in 18 months is now in its 3rd set of batteries. Not only this, but with multiple numbers per button, I have had 3 people randomly punch in numbers and get in the door, within the last year. 2 Months ago, when entering the house from outside, after the door is closed, when the unit automaticall...

March 28, 2016

From kwikset.com

Perfection when it works

Would Recommend

[This review was collected as part of a promotion.] I've used this product for 8 years. It's the perfect security door access for my home.unless it fails to work. If something goes wrong I'm essentially locked out or unlocked. The company and it's support people are all very helpful and graciously replace the malfunctioning lockset, but in the meantime I feel very vulnerable..

March 24, 2016

From kwikset.com

Easy to install

Would Recommend

[This review was collected as part of a promotion.] We have had this on the door leading from the garage to the house for a year and love it. It's nice not to worry about having keys out, the keypad lights up in the event the garage light it out and it is super easy to install and program

March 22, 2016

From kwikset.com

Problems with lock sticking

Would Not Recommend

[This review was collected as part of a promotion.] I have three of these locks. I like the combo code option for easy entry. However, I have had to have two locks replaced already. Locking mechanism gets stuck half locked. I have spent more time on install/fix/reinstall than time saved not having to use a key. And now again I will have to call the company for more parts. I getting great at taking apart and reinstalling them. I should get a job as a locksmith.

March 21, 2016

From kwikset.com

pet saver

Would Recommend

[This review was collected as part of a promotion.] it is so nice that if we are away from home too long we can call friends or neighbors, give them the access code and they can let our dogs out to do their business, put them back in and be on their way . don't have to plan in advance and give a key or leave a key where someone else could find it. when we get home we just change the access code. have now bought one for my sons house warming gift for those same reasons. he gives it 5 stars too

March 20, 2016

From kwikset.com

Faulty spring

Would Not Recommend

[This review was collected as part of a promotion.] I have three of these locks in my home and six old ones in boxes in my shop. They last about a year and have to be replaced, because of a small wire spring that breaks.

March 18, 2016

From kwikset.com

Weatherproof, exquisite styling, and easy install

Would Recommend

[This review was collected as part of a promotion.] I was and am impressed with the look, style and ease of installation of this lever handled door lock. It is a step up from my other Kwikset door handles and deadbolts, which I have also been happy with their performance and longevity.

March 14, 2016

From kwikset.com

Great for security.

Would Recommend

[This review was collected as part of a promotion.] I bought my first one for my mother so she would never need to find a key. Worked great! She loves the feature that it can be set to lock when she goes outside and does not worry about her house being locked. I have since bought five more for my house, shop and building. Great Product!

March 10, 2016

From kwikset.com

great lockset

Would Recommend

[This review was collected as part of a promotion.] my wife and me received this lock for Christmas from our daughter and it is without a doubt one of the best inventions ever ho by the way i was a General Contractor for over 40 years and i would have liked this lock and recommended it to my customers

March 6, 2016

From kwikset.com

Easy code entry and self lock

Would Recommend

[This review was collected as part of a promotion.] First one purchased would fail to lock, was replaced and this one works fine.

March 6, 2016

From kwikset.com

Electronic failure

Would Not Recommend

[This review was collected as part of a promotion.] Easy to install and rekey, but after two months the electronic component stopped working and would not let me use a code to enter the house. I did a factory reset, reinstalled, check all settings, and it would not work. I took it back to Home Depot, and got a replacement. I hope this time the electronics last longer- and I don't like that the warranty is only for one year on the part that is most likely to fail. On the other hand, if even I can...

March 1, 2016

From kwikset.com

Easy to use

Would Recommend

[This review was collected as part of a promotion.] Kids love it and so do I. No more finding keys kids press the button when my hands are full. They areally only 4 and 6 years old.

February 28, 2016

From kwikset.com

No 911's here!

Would Recommend

[This review was collected as part of a promotion.] This is the perfect choice for seniors. Easy to grasp handle and the keypad feature makes things so much easier. It also looks great.

February 28, 2016

From kwikset.com

Does not work

Would Not Recommend

[This review was collected as part of a promotion.] I bought this product. It did not work. You sent me a replacement. It did not work. You sent me another replacement. Guess what. It doesn't work

February 26, 2016

From kwikset.com

does not fit with standard handle to deadbolt dist

Would Not Recommend

Standard door knob or handle to deadbolt distance is 5 and a half inches center to center. The inside handle and controller will not fit. Interferes with the deadbolt. Maybe they should have considered this. Door needs at least maybe 8 inches to make sure you can pull the battery cartridge out.

February 25, 2016

From kwikset.com

Usually works great

Would Recommend

[This review was collected as part of a promotion.] It works for where I needed it but I have an issue with it recognizing the first button press many of the times I go to use it and end up doing wrong code and having to do it again. Otherwise it is great.

February 15, 2016

From kwikset.com

Would Recommend

[This review was collected as part of a promotion.] We've had this now for several years and it works great.

February 11, 2016

From kwikset.com

Very useful, but has a few drawbacks

Would Recommend

[This review was collected as part of a promotion.] I love using a keypad, rather than hunting for keys all the time. I found two (minor) drawbacks: 1) my hand bumps the "lock" button nearly every time I reach for the handle outside. That button should not be located right above the handle itself. 2) the inside handle falls off about every other month. I tighten the screw, but somehow it keeps loosening.

February 10, 2016

From kwikset.com