Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

4.6
620
Review
 4.6 out of 5
621 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kwikset touchpad lock offers convenient keyless entry and the ability to set multiple access codes. It has a sleek, modern design and generally provides reliable performance and security. However, some users have reported issues with inconsistent operation, excessive battery drain, and compatibility problems. Overall, the product appears to offer a good balance of convenience and security for most homeowners, though a small subset of users have experienced technical problems.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

Don’t Get Help From Mike

Would Recommend

The awful customer service by Mike. He was rude and just plain unprofessional.

Was this Review Helpful ?
Response from Kwikset

Hello RanchGirl8,

We’re truly sorry to hear about the interaction, and your feedback is very important to us. If you still need assistance...

KwiksetDecember 15, 2025

kwikset

Very easy to use

Would Recommend

I love the ease of installing this lock

Was this Review Helpful ?

Binding

Would Not Recommend

Unless your door is aligned nearly perfect the deadbolt will bind against the strike plate and won't open or latch correctly. I've gone through Kwikset's checklist to fix the problem and it still doesn't work. I also don't like the fact that if it's dark outside the only way to light up the display is to touch the keypad and if you hit the wrong number by chance the keypad will go dark before you can reenter the correct number. Not everybody knows to touch the LOCK button, especially if the...

Was this Review Helpful ?
Response from Kwikset

Hello DRiP,

We're more than happy to help with your concerns. To fix this, check that the door jamb hole is full one inch deep and cle...

KwiksetDecember 8, 2025

kwikset

Good product!

Would Recommend

Decent product and it gets the job done, don’t forget the batteries!!!

Was this Review Helpful ?

Loc

Would Recommend

Nice lock to replace a 5 year old digiral lock. Easy to install and program. The only down side is the lock is a little loud

Was this Review Helpful ?

They don't honor prices

It was broke I bought it on Friday and they would not honor the price

Was this Review Helpful ?
Response from Kwikset

Hello stetoys,

If you’re experiencing issues with your SmartCode 270, we’re here to help. Please contact our Support Team for troubleshoot...

KwiksetDecember 8, 2025

kwikset

door lock

Would Recommend

very heavy duty lock works great and easy to install

Was this Review Helpful ?

Homeowner's dream, locksmith’s nightmare

Would Recommend

The Kwikset SmartCode 270 Touchpad lock is the perfect blend of convenience and security for homeowners. Installation is a breeze thanks to clear, user-friendly instructions and an intuitive guide. One standout feature is the SmartKey technology, which allows you to re-key the lock yourself in minutes—no need for a locksmith. The ability to create unique passcodes for each family member and temporary codes for guests or service providers adds flexibility and peace of mind. Whether you’re upgradi...

Was this Review Helpful ?

easy peasy

Would Recommend

It was easy to install. The issue was with the strike plate that took so long to figure it out.

Was this Review Helpful ?

Sharp modern look. Smooth mechanism.

Would Recommend

Easy to install and looks modern and sharp.

Was this Review Helpful ?

Easy to install, easy to use!

Would Recommend

EXCELLENT PRODUCT

Was this Review Helpful ?

Perfect front door keypad

Would Recommend

Easy Installation and looks nice and clean on the front door

Was this Review Helpful ?