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SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

4.6
620
Review
 4.6 out of 5
621 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kwikset touchpad lock offers convenient keyless entry and the ability to set multiple access codes. It has a sleek, modern design and generally provides reliable performance and security. However, some users have reported issues with inconsistent operation, excessive battery drain, and compatibility problems. Overall, the product appears to offer a good balance of convenience and security for most homeowners, though a small subset of users have experienced technical problems.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

Kwikset good - Lowe's bad!

Would Recommend

Lock is great, Lowe's service was terrible. Ordered online (it can be hard for me to get to the store). When I received the lock, it was obviously an open box which had NOT been inspected or tested before being returned to stock. Screws were loose in the box and wire that connects the outer keypad to the inside lock was cut. To make matters worse, when I returned to the store instead of crediting the full amount to original credit card, they insisted on giving me part of the refund in the fo...

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Response from Kwikset

Hello Terry,

Your experience with our products truly matters to us! We’re sorry to hear about the trouble with your return. Rest assured, ...

KwiksetNovember 18, 2025

kwikset

Best door lock

Would Recommend

Looks great, easy to install, easy to setup.

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Quite

Would Not Recommend

This is my second keyless entry lock. The first I purchased 11 years ago was loud… no I mean loud!!! This new lick is super quiet and I love it.

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Go digital and still use your old keys.

Would Recommend

Works well. Easy to install. Love that I can use my old keys.

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Wrong product in box

Would Recommend

The lock that was in the box was not the one shown on the outside cover. The slip case had been switched at some point before we picked it up from the locker. A less expensive lock was inside. The staff willingly corrected the situation, however it was an inconvenience to drive a distance of 20 miles in time and fuel. For a product that is usually kept in a locked display, we were left wondering how this happened.

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Response from Kwikset

Hello Gerard,

Thank you for bringing this to our attention. We’re sorry for the inconvenience and completely understand your frustration. ...

KwiksetNovember 18, 2025

kwikset

Keyless entry

Would Recommend

We acquired this item to replace our older lock. We like it, and it was easy to install and program.

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I like it

Would Recommend

Looking for a solution for pet sitter and to keep me from locking myself out of the house. Easy to install and looks good.

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Easy install

Would Recommend

Easy install Manual option as backup…. Could use more fasteners for security

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Simple and secure

Would Recommend

Easy to install, easy to program, easy to operate. Can be programmed with multiple codes which is a plus. Very sturdy strike plate with extra long screws for added security.

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Easy install. Works great.

Would Recommend

Easy installation and working perfectly.

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It's okay

Would Not Recommend

Can't see what time different codes are used.

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Fantastic

Would Recommend

Fantastic

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