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SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

4.6
620
Review
 4.6 out of 5
621 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kwikset touchpad lock offers convenient keyless entry and the ability to set multiple access codes. It has a sleek, modern design and generally provides reliable performance and security. However, some users have reported issues with inconsistent operation, excessive battery drain, and compatibility problems. Overall, the product appears to offer a good balance of convenience and security for most homeowners, though a small subset of users have experienced technical problems.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

It’s a 9 out of 10!

Would Recommend

The programming instruction is not real clear. The look is exactly what we were looking for and the smoothness of the action is incredible.

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It sometimes lets you in

Would Not Recommend

The lock looks nice, easy to install but that's where it ends. I have to have spare keys hidden around the exterior so that I can ensure I enter the house. It doesn't like to accept the code and unlock. Have to hit lock to run the sequence, push the door a couple times, and then enter the code while hoping it works. I would avoid this lock.

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Response from Kwikset

Hello Kyle,

We're more than happy to help with your concerns and are sorry to hear of any inconvenience. To fix this, please open the ...

KwiksetJanuary 9, 2026

kwikset

Easy and quick setup…!

Would Recommend

Easy to install and setup…! Found a short YouTube video from Kwikset and was able to follow along step by step and have this touchpad installed within 30 min. Loving using it every day. It was a perfect replacement for my old doorway key lock entry. Good price too!!

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Good buy for the money.

Would Recommend

Easy to install and to program.

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Garbage

Would Not Recommend

We bought 2 (for the front and back door) and it worked just fine. 6 DAYS later, we returned to the property and NEITHER would work at all; leaving us stuck. Customer service rep stated that a “basic function failed” so we need to exchange them for replacements. I definitely do not want another set of this product and would not recommend.

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Response from Kwikset

Hello Springfield,

Thank you for taking the time to share your experience, and we’re truly sorry to hear about the issues you encountered ...

KwiksetDecember 26, 2025

kwikset

If you own a acrewdriver you can install this.

Easy install, easy programming, kida can work it, and looks great.

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The most secure lock I have ever installed.

Would Recommend

Easy to install and rekey to either your existing lock or any other Kwik Set product.

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good quality product

Would Recommend

easy install and programing

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please read

Would Not Recommend

I like this lock and the features. install was easy, but I'm on my third set of batteries in less than a week. also it doesn't rekey with all keys and apparently mine was one of them. would love suggestions on what is wrong or if I should just return it

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Response from Kwikset

Hello Catherine,

We're sorry to hear about your experience and are happy to help! The batteries should last between 6 to 12 months, de...

KwiksetDecember 24, 2025

kwikset

Practice the keypad

Would Recommend

Great look Works well Easy to install and use Feel secure in my home

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Great product great price

Would Recommend

Durable and easy to install

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easy to put in and use

Would Recommend

Easy to assemble, worked right away, easy to program.

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Great Electronic Key Pad

Would Recommend

Easy to Install

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Easy Installation

Would Recommend

It was very to install and works great. I bought two, for home and cabin.

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