Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

4.6
620
Review
 4.6 out of 5
621 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kwikset touchpad lock offers convenient keyless entry and the ability to set multiple access codes. It has a sleek, modern design and generally provides reliable performance and security. However, some users have reported issues with inconsistent operation, excessive battery drain, and compatibility problems. Overall, the product appears to offer a good balance of convenience and security for most homeowners, though a small subset of users have experienced technical problems.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

Definitely Nice

Would Recommend

I like the ease of installation, the look and ease of use.

Was this Review Helpful ?

Easy to install and use these fans.

Would Recommend

Updated smooth line ceiling fans for our porch. Great smart features and easy remote.

Was this Review Helpful ?

Picking was a know brainer.

Would Recommend

Easy to install.

Was this Review Helpful ?

Cool product

I liked that this was reasonably priced. Had the key option, and I could also connect to my phone.

Was this Review Helpful ?

Don’t forget the double A batteries

Would Recommend

Easy installation and setup

Was this Review Helpful ?

Nothing specific

Would Recommend

Very easy to install and working great!

Was this Review Helpful ?

Awesome once installed

This lock is simple and convenient. Being able to change the key to match my house key is awesome. Had trouble getting the installation to go clean as a bracket was barely not parallel to the door which threw the whole thing off. But now that it’s installed, I love it!

Was this Review Helpful ?
Response from Kwikset

Hello Caleb,

Thanks for the great feedback! We’re glad you’re enjoying the SmartCode 270 and the convenience of SmartKey® re‑keying. Door ...

KwiksetApril 8, 2026

kwikset

DO NOT BUY! WASTE of money

Would Not Recommend

This lock was an absolute waste of money. Batteries never lasted more than a week or two. Tried top of the line rechargable ones and they did not last any longer. If you want electronic lock DO NOT BUY this one.

Was this Review Helpful ?
Response from Kwikset

Hello Laura,

We’re sorry to hear about the battery issues with your SmartCode 270—this isn’t the experience we want for our customers. Rap...

KwiksetMarch 16, 2026

kwikset

Easy to install and easy to use.

Would Recommend

I like not having to use a key and the easy of using a code.

Was this Review Helpful ?

Best keypad I've owned

This was a really easy product to install. I did it alone actually. Works wonderfully as well.

Was this Review Helpful ?

Quit working after 4 months

Would Not Recommend

This worked great…until it didn’t. Out of the blue, it just started having issues locking. All troubleshooting advice has failed. Save your money.

Was this Review Helpful ?
Response from Kwikset

Hello Pepper,

We're happy to help with your SmartCode 270. Please try the following steps to correct the issue:

1. Open the...

KwiksetMarch 9, 2026

kwikset

Great key and pin pad door lock

Would Recommend

Good product . Make sure you put the correct passcode in the first time you make it.

Was this Review Helpful ?