Prices, Promotions, styles, and availability may vary. Our local stores do not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted.

SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

Ratings & Reviews for Kwikset SmartCode 270 Touchpad Traditional Matte Black Touchscreen Electronic Deadbolt Lock ft. SmartKey Security

4.6
620
Review
 4.6 out of 5
621 Reviews


87% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The Kwikset touchpad lock offers convenient keyless entry and the ability to set multiple access codes. It has a sleek, modern design and generally provides reliable performance and security. However, some users have reported issues with inconsistent operation, excessive battery drain, and compatibility problems. Overall, the product appears to offer a good balance of convenience and security for most homeowners, though a small subset of users have experienced technical problems.

Customer review summary generated by AI, including incentivized reviews.
621 Customer Reviews

Great quality product! Looks good and works well

Would Recommend

easy to install

Was this Review Helpful ?

Great digital lock

Would Recommend

I bought the digital lock 18 months ago. It’s still working like new. ai love it because we can lick the keypad and go work in the yard without worrying about losing the keys. We can give a code to visiting family members. They can come freely. We don’t have to worry about the kids losing the keys: The keypad code is in their head. We can change the code very easily as well. Freedom. from all those key issues. There is a key lock that locks the door and the keypad will not allow access.

Was this Review Helpful ?

Good Lock for the money !

Would Recommend

Price is good for this lock .. Works well and easy to program !

Was this Review Helpful ?

VERY NICE

Would Recommend

easy to install, easy to program, we like it very much

Was this Review Helpful ?

pay the extra money because you will aveventually

Would Recommend

it was easy to install and well made

Was this Review Helpful ?

Easy to install and program

Would Recommend

Ease of installation. Smooth operation.

Was this Review Helpful ?

Decent when it works

Would Not Recommend

This lock works great when it works, the keypad is convenient, the auto lock feature is nice. The problem I encountered was with the auto lock though. Our lock would sometimes try to auto lock and not fully engage. Then it would get in a cycle of trying to lock and unlock itself. This drains the battery fast (I was getting maybe 3 months battery life) and if the deadbolt gets stuck halfway engaged you can’t open the lock from the outside with a key. We wound up taking the batteries out because i...

Was this Review Helpful ?
Response from Kwikset

Hello Mel6,

We recommend drilling your borehole deeper to ensure it's a full 1 inch deep. Next, follow these steps:

1. Open...

KwiksetJune 26, 2025

kwikset

Good quality.

Would Recommend

Easy to install. Easy to add codes. Looks expensive.

Was this Review Helpful ?

Easy setup and code storing

Would Recommend

One action to lock it

Was this Review Helpful ?

Electric slide

Would Recommend

Nice price and quick and easy to install.

Was this Review Helpful ?

Factory Reset

Would Recommend

It took me all day after I put in the code, and it wasn't something my husband would remember. I tried to add another code, did not work so I thought so I did a factory reset, and I didn't need to. I did NOT read the instructions clearly; the deadbolt needed to be in the locked position to add a user code.

Was this Review Helpful ?

more codes than the old model

Would Recommend

Easy to Install

Was this Review Helpful ?

Hesitant to Purchase

Would Recommend

Very easy to install. I deducted a star as it was a little difficult figuring out how to setup the lock codes. Hopefully it’s not a battery drainer. Just have to wait and see.

Was this Review Helpful ?

Great choice

Would Recommend

Looks and works great.

Was this Review Helpful ?

2 out of 3 didn't work

Would Not Recommend

Worked less than a week

Was this Review Helpful ?
Response from Kwikset

Hello Markus,

We're here to help! Please follow these steps to ensure everything is functioning optimally:

1. Replace the b...

KwiksetMay 20, 2025

kwikset