Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with many customers reporting it is high-quality, quiet, and efficient at compacting trash. The sleek design and integration with other appliances are also appreciated. However, some customers have experienced issues such as problems with the foot pedal, loose or wobbly doors, and poor build quality. A few received damaged or defective units and had trouble with the warranty process.
Customer review summary generated by AI, including incentivized reviews.Doesn't open automatically
Would Recommend[This review was collected as part of a promotion.] I had a compactor that opened automatically when you stepped on the foot pedal. This compactor requires that you step on the foot pedal and pull the panel to open it. It's more difficult to open if you don't get it just right. It would be easier if it just sprang open when you push the foot pedal.
From kitchenaid.com
Can’t live without it!
[This review was collected as part of a promotion.] This is the 3rd compactor I have had and I literally wear them out. I don’t know how people live without one. My only complaint with this newest one is that when I step in the foot pedal to open it, it doesn’t immediately pop out- I still have to pull in the handle. My old one didn’t have this extra step. Otherwise, it is a key appliance in my kitchen.
From kitchenaid.com
Worth the wait
[This review was collected as part of a promotion.] I love all the features of my new compactor. The lock compaction is wonderful. I had this model compactor several years ago before COVID and had to wait to get this one for my new house but well worth it.
From kitchenaid.com
None
Would Not Recommend[This review was collected as part of a promotion.] I bought it a month ago and it hasn't worked since it was installed. The toe plate will not open the container when you step on it. I have had to wait until the 29th of this month to get it serviced,
From kitchenaid.com
So far just ok
Would RecommendIt was quite a bit more than the other compactors. I was expecting more features like"extra pac"etc. The action on the door is not very smooth, you literally have to yank on it to open it. Just got it so lets see how it works out
Great compactor
Would Recommend[This review was collected as part of a promotion.] Great compactor, Bought to replace a 20 yr old one exactly like this one, mechanically. All controls are hidden behind door. Looks much better.
From kitchenaid.com
Expectations
Would RecommendExceeded our expectations. Instructions and dimensions were perfect. Loved the handle feature. It makes it easier to lift and open the compactor. Only complaint is you have to press the compacting pedal twice to open. Our previous Whirlpool when you press the button it completely cycled (compacted and returned to its original position). On this model….you press the pedal to compress and you have to press it a second time to return it to its original position (to open).
From 15.0000-in Stainless steel Undercounter Trash Compactor Verified Purchaser
Beautiful Compactor
Would Recommend[This review was collected as part of a promotion.] A really well-made trash compactor. Quiet and attractive. Although one of the rear wheels came off when I installed it but I was able to fix that. It’s a bit wider than my previous GE compactor so was a tight fit but I was able to squeeze it in. Much better construction than GE. It’s also a bit shorter even at max height than the GE so I added a piece of 2” stainless steel at the top to trim it out. It looks great.
From kitchenaid.com
Meh, it works...
Would Not Recommend[This review was collected as part of a promotion.] We remodeled our whole kitchen and bought this to replace our 1990's Whirlpool trash compactor. Nothing will compare to that old workhorse, but this KitchenAid is decent as long as it is on the solid pack feature. The pedal to turn on the compactor is at the floor and is my favorite feature for handsfree operation. The foot pedal to open the bin, however, is obnoxiously useless and takes some practice to hit it open on the first try-we mainly u...
From kitchenaid.com
lovethefootpedal
Would Recommend[This review was collected as part of a promotion.] lovelovelove bestoutthere thehintofredisperfect keepupgoodwork
From kitchenaid.com
Older model better designed
Would Recommend[This review was collected as part of a promotion.] I like the old model better - it opened with the foot bar without having to pull the drawer - it was much more practical when ones hands are full. Still, this works as re-designed, except that the front door is leaning out a little.
From kitchenaid.com
Great upgrades
[This review was collected as part of a promotion.] This was a replacement for one bought 23 years ago. It’s still the same great compactor. I like the upgrades.
From kitchenaid.com
Usual quality.
Would Recommend[This review was collected as part of a promotion.] Only drawback is it is a little noisy. I suspect that would be common amongst all compactors. This replaced a Kitchenaid compactor I had for twenty years.
From kitchenaid.com
28 YEARS on the last one!
Would RecommendWe built our home 28 years ago and this was what we installed, 28 years ago, it simply Would, Not, Die! Finally this evening was the end of its life... I went right on Lowes and bought another one! Made in The USA!
Terrible opener.
Would Not Recommend[This review was collected as part of a promotion.] The door latch is terrible, period. We replaced a Kitchenaid compactor from 1996 which worked flawlessly. You stepped on the foot pad and the drawer opened, duh.... You would think this new one would work the same. Nope, you must step on the pedal and pull on the handle. It is very inconvenient when you have something to dispose of in your hands. We had a service call to adjust it but it didn't help. I would not recommend it to anyone.
From kitchenaid.com
Thank you for sharing your experience with us, RDC MtHome. We apologize for the concerns that you are experiencing with your Trash Compactor and would...
Very happy
(This review was collected as part of a promotion.) I bought one month ago and works great crushes about 4 times smaller
From kitchenaid.com
Great, but a little noisier
[This review was collected as part of a promotion.] Overall great, but seems a lot noisier than my other Kitchenaid trash compactor
From kitchenaid.com
Good Machine/lack of manufacturer support
Would Recommend[This review was collected as part of a promotion.] Great compactor so far; however my confidence in Whirlpool Kitchenaid has greatly diminished due to problem with Ice makers purchased at same time
From kitchenaid.com
Good appliance
Would Recommend[This review was collected as part of a promotion.] I am happy with the look of the compactor and the woking. I am not happy with the foot release. it constantly doesn't release the bin and I have to lift and pull to open it. It looks like the extension on the peddle is not long enough to press on the release mechanism .
From kitchenaid.com
Great compactor
Would Recommend[This review was collected as part of a promotion.] Just had to replace my last one that lasted 25 years. These are good products and dependable. Can’t live without one.
From kitchenaid.com

Thank you for sharing your experience with us, junk2. We apologize for the concerns that you are experiencing with your Compactor and would like the o...