Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is generally well-received, with many customers reporting it is high-quality, quiet, and efficient at compacting trash. The sleek design and integration with other appliances are also appreciated. However, some customers have experienced issues such as problems with the foot pedal, loose or wobbly doors, and poor build quality. A few received damaged or defective units and had trouble with the warranty process.
Customer review summary generated by AI, including incentivized reviews.fits perfect
Would Not Recommendthe pedal drawer opener was difficult to get it to operate consistently. After making all the adjustments I could (lowering the front) I temporarily added some quality duct tape to the cam sections which helped a lot. I may order another pedal and attempt a more permanent solution.
From kitchenaid.com
Powerful but quiet
Would Recommend[This review was collected as part of a promotion.] This panel ready compactor blends in seamlessly with the kitchen cabinets. Although it can be opened manually, the foot control for opening and operation are super convenient
From kitchenaid.com
Love this compactor
Would Recommend[This review was collected as part of a promotion.] My daughter replaced my old one for me and it works great, however the installer has to return because there is a problem with the installation
From kitchenaid.com
Love it!
Would Recommend[This review was collected as part of a promotion.] Not sure why everyone does not have a trash compactor! So nice to only take one bag of garbage out a week!
From kitchenaid.com
Very happy
Would Recommend[This review was collected as part of a promotion.] Delivered on time. Fit perfectly.. quieter than our older one.
From kitchenaid.com
Compliments cabinets
Would Recommend[This review was collected as part of a promotion.] Exactly what we wanted, love the toe touch control, works awesome
From kitchenaid.com
My husband loves it!
Would Recommend[This review was collected as part of a promotion.] We moved to Florida 3 years ago and my husband has missed his compactor. Even though the garbage can is in the garage which is only about 10 feet away from the kitchen he complained almost daily about taking the trash out so frequently. I was thrilled when I found a Kitchen Aid compactor that would fit in our kitchen. We had a Kitchen Aid many years ago and it was oversized so I couldn’t use standard compactor bags. This one is great and fit ...
From kitchenaid.com
Does the Job
Would Recommend[This review was collected as part of a promotion.] Our volume of trash to put out has now decreased by two thirds, so it does what it's supposed to. Already had to access the warranty (after one month) though because the foot pedal broke off. Don't know why it is made of cheap plastic and everything else is metal.
From kitchenaid.com
Great Investment!
Would Recommend[This review was collected as part of a promotion.] We remodeled our kitchen and decided a trash compactor would be a great appliance to help save room. It works like it should and it takes a few weeks or more now to fill the trash up.
From kitchenaid.com
Much quieter than old trash compactor
Would Recommend[This review was collected as part of a promotion.] I've only had it a few weeks and so far it works. I upgraded my trash compactor because I was upgrading all my appliances to stainless steel. My old compactor was a Kenmore and was as loud as loud can be! This new model is so much more quiet and that we really like. But it is not "hands free". When you step on the bottom lip, the door pops open about an inch and a half. You must then pull on the handle to open the door in order to use. W...
From kitchenaid.com
Excellent product
Would Recommend(This review was collected as part of a promotion.) We had our first one for 12 years before it finally died! The replacement arrived on time and was easy to install. The compactor allows us to put out only 1 bag of garbage/ week. There is anywhere from 2-14 people in the house every week. We would not do without one.
From kitchenaid.com
Galvanized track rails are junk
Would Not RecommendWe purchased this as a replacement for our existing trash compactor. After waiting 8 weeks, the appliance arrived. After install, the door swayed 2.5” left and right. No adjustments could be made. Flimsy internal construction (looks great on the outside). As a result the out door slammed into our cabinetry. We sent this back Honestly this product should be taken off the market until it’s properly re-engineered for durability. A real shame as this has been cheaped out to the point where fund...
Love the look
Would Recommend[This review was collected as part of a promotion.] We just remodel our kitchen. This was a great addition to the kitchen.
From kitchenaid.com
Great compactor, cheap plastic pedal
Would Not Recommend[This review was collected as part of a promotion.] I love the compactor. Easy to install and saves a lot of trips to the main garbage can. However, after about 10 days, the plastic pedal snapped off. I don’t understand why the pedal is made of plastic!! I have been waiting for a new pedal from the company for a couple of weeks, but still nothing.
From kitchenaid.com
Broke
Would Not RecommendFoot lever broke after 3 days of use. my wife is a small thin women and not much pressure was applied to the foot lever and the plastic snapped
Quiet Appliance
Would Recommend[This review was collected as part of a promotion.] Have had for about a month. I love how quiet and efficient this compactor is.
From kitchenaid.com
Amazing-once we got one not broken!
Would Recommend[This review was collected as part of a promotion.] I am so happy we choose to get a trash compactor during our recent remodel. Our trash can is literally half as full as it was before! However-KitchenAid was a nightmare to deal with. It showed up broken from them and after months of repairs instead of just replacing right away, we finally got a replacement.
From kitchenaid.com
Quality control at Kiotechenaid is non-existant
Would Not RecommendMy compactor is falling apart - less than 6 months. It took three months for Kitchenaid o send a new draw. That arrived broken as well. I replaced all of the major appliances in my kitchen, over $8k with Kitchenaid. This was the worst decision I have EVER made for household appliances. Total garbage.

Hey BrueceSD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule s...