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1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )

Ratings & Reviews for KitchenAid 1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )

4.2
413
Review
 4.2 out of 5
413 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The microwave is described as high-quality and stylish, with features like quiet operation, powerful heating, and a convenient pull-down door. However, many customers have reported reliability and durability issues, including display failures, door sensor malfunctions, and frequent magnetron replacements. The high repair costs and poor customer service have been frustrating for some owners.

Customer review summary generated by AI, including incentivized reviews.
413 Customer Reviews

Good, just missing an option

Would Recommend

[This review was collected as part of a promotion.] This is a great microwave, no issues at all. Besides a handle issue when we first got the microwave, we have had no issues. The problem arises, what is the right height for a microwave with a flip down door. The problem is people under 5 and half feet will have a difficult time getting into this microwave. If there was an option on this microwave that would allow the door to fold down or swing like a traditional microwave would make thi...

February 19, 2021

From kitchenaid.com

Clean llok

Would Recommend

[This review was collected as part of a promotion.] Runs super quiet and love the oven style door that swings down.

February 19, 2021

From kitchenaid.com

Good Microwave

Would Recommend

[This review was collected as part of a promotion.] I didn't realize at the time that this had a knob to set the time versus a keypad. At first I was worried about this, but I have mostly gotten used to it. I still wish it had a normal keypad. The cooling fan/function runs A LOT after use which is annoying.

February 19, 2021

From kitchenaid.com

Beautiful, functional and heavy duty

[This review was collected as part of a promotion.] We recently remodeled our house which included the kitchen. We purchased new appliances to replace our 16 year old Kitchenaid appliances with upgraded models and boy was the upgrade worth it. Not only does this microwave perform beyond expectations, but it looks like a built-in oven. We relocated the microwave to the island as part of the remodel and because it’s in a custom, built-in cabinet, everybody says “That’s your microwave???” in disbel...

February 17, 2021

From kitchenaid.com

Does not work

Would Not Recommend

[This review was collected as part of a promotion.] I’ve had it 2 months and service still has not been able to come to fix it. The product might be great if it were functional. I’m using an old microwave from the 80’s on my counter top. But the new one sure does look pretty. Whatever. So disappointing.

January 14, 2021

From kitchenaid.com

Response from Social Care

Hello Not pleases, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for yo...

Social CareJanuary 15, 2021

Not as good as the old one.

Would Not Recommend

[This review was collected as part of a promotion.] I replaced my 15 year old built in Kitchenaid microwave oven (after it died) with a new one that was also 1000 watt capacity. The new one does not seem as powerful. It takes 2-1/2 minutes to cook a bag of popcorn where the old one only took 2 minutes

January 14, 2021

From kitchenaid.com

Owned for 6 years, already paid $900 to fix

Would Not Recommend

We own a built-in microwave/conventional oven combination. We've had them for about 6 years. Within the first year the spinner motor (that rotates the plate in the microwave) wore out. It cost $400 to fix, and the service person said this is very common to go out on KitchenAid microwaves. They skimp on that part, knowing that it needs to be fixed soon after buying it new. Then, we recently had to spend another $500 to fix a faulty switch that operates the microwave. I've owned microwaves ...

January 5, 2021
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Response from KitchenAidTeam

Hello BenN, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Ple...

KitchenAidTeamJanuary 6, 2021

KitchenAidBrand

Love the drop down drawer.

Would Recommend

[This review was collected as part of a promotion.] Purchased a month ago to replace another brand's which stopped working within a year of purchase. Then after paying for a repair, it again stopped working. Haven't had a working microwave in the kitchen for 3 years and I am THRILLED to have a brand new KitchenAid!!!!!

December 31, 2020

From kitchenaid.com

We love it!

Would Recommend

[This review was collected as part of a promotion.] We recently installed this microwave during our kitchen remodel and it looks beautiful along with the other KitchenAid appliances. The microwave works great and is quiet.

December 29, 2020

From kitchenaid.com

Quite and Attractive

Would Recommend

[This review was collected as part of a promotion.] I replaced a 15 year old Kitchen Aid built in Microwave with the new model. Fit perfectly, works very well, is very quite, and looks even better than the older model.

December 6, 2020

From kitchenaid.com

great design in and out

Would Recommend

[This review was collected as part of a promotion.] We love the fold down door. Swing away doors always seemed chintzy. This fold down door has the weight and feel of high quality and design. The overall look of the unit says functionality and durability when viewed from any angle.

November 19, 2020

From kitchenaid.com

Beautiful Design, Adds A New Layer to Our Kitchen!

Would Recommend

[This review was collected as part of a promotion.] Beautiful design, super energy efficient and powerful. Really happy with our purchase, highly recommend!

November 6, 2020

From kitchenaid.com

Beautiful and quiet

Would Not Recommend

[This review was collected as part of a promotion.] We have had our kitchen aid appliances for 3 months now. The microwave is quiet and looks beautiful.

November 5, 2020

From kitchenaid.com

New Micro

Would Recommend

[This review was collected as part of a promotion.] Seems like this micro is not as powerful as our last one. Needs more time to do the same work.

October 19, 2020

From kitchenaid.com

Microwave

Would Recommend

[This review was collected as part of a promotion.] Great Looking product. Easy mounting and Usable. Beautiful display that goes great as a set with our oven.

October 16, 2020

From kitchenaid.com

Great microwave with great capacity

Would Recommend

[This review was collected as part of a promotion.] We love it! My wife and I were skeptical about a pull down door for a microwave. Honestly, we like it more than a horizontal swing door. The microwave controls are clean and easy. We really enjoy kitchen aid appliances and this microwave did not disappoint. Very satisfied!

September 22, 2020

From kitchenaid.com

Great

Would Recommend

[This review was collected as part of a promotion.] We replaced a similar KitchenAid micro oven combo. This one looks better and is more efficient

September 18, 2020

From kitchenaid.com

Easy to use.

Would Recommend

[This review was collected as part of a promotion.] I love how simple it is and very consistent. Overall fits nice and easy install

August 21, 2020

From kitchenaid.com

brand new - so easy to use

Would Recommend

[This review was collected as part of a promotion.] I love the way this works and the easy choice selections. What I wish was different was that the door opened to the side rather than down. Being on the short side it is difficult to get items in and out for me. Lowering the unit would make the lower oven too low.

August 5, 2020

From kitchenaid.com

Awesome

Would Recommend

[This review was collected as part of a promotion.] Love this microwave! Dial knob to set cooking time & extremely quiet when running

July 30, 2020

From kitchenaid.com