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1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )

Ratings & Reviews for KitchenAid 1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )

4.2
413
Review
 4.2 out of 5
413 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The microwave is described as high-quality and stylish, with features like quiet operation, powerful heating, and a convenient pull-down door. However, many customers have reported reliability and durability issues, including display failures, door sensor malfunctions, and frequent magnetron replacements. The high repair costs and poor customer service have been frustrating for some owners.

Customer review summary generated by AI, including incentivized reviews.
413 Customer Reviews

Great little built in microwave

[This review was collected as part of a promotion.] It's a great little built in microwave. It's discreet ,built in the kitchen island. It's tucked away and there when I need to reheat something fast. We are not big microwave users so this size was perfect for my family's needs. I like that it's tucked away and not above the stove or taking up counter space.

March 6, 2020

From kitchenaid.com

Beautiful built in microwave and works great

Would Recommend

[This review was collected as part of a promotion.] I purchased this 24" KitchenAid builtin microwave oven to replace a older Whirlpool when I was remodeling my kitchen. The older Whirlpool had a push button to open the door which hurt my wife's wrist so I was looking for a built in microwave with a large handle. I also needed a microwave that would fit in standard 30" cabinet opening above the oven in our kitchen. This was the perfect microwave for our needs. It fit in the existing opening ...

February 22, 2020

From kitchenaid.com

Dangerous feature

Would Not Recommend

I just bought this microwave and the door does not open all the way. One has to lift the item up while in the microwave and lift it over the edge of the door. I have been severely burned trying to use it.

February 21, 2020

From kitchenaid.com

Response from social care

Hello, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel...

social careFebruary 21, 2020

Great Microwave!

Would Recommend

[This review was collected as part of a promotion.] Purchased this beautiful microwave for our new home and so far we are thrilled with it. Great size with many great features and you can’t go wrong with Kitchenaid. So far we are very happy with all our Kitchenaid appliances.

February 18, 2020

From kitchenaid.com

Third one purchased for 3 different places

Would Recommend

[This review was collected as part of a promotion.] I first purchased this model 9 years ago and have since purchased two times more (different homes). Love the swing door..

February 17, 2020

From kitchenaid.com

Nice microwave, size was important in my selection

Would Not Recommend

[This review was collected as part of a promotion.] Seems to function well. Fairly intuitive function

January 6, 2020

From kitchenaid.com

1 year limit

Would Not Recommend

Bought this microwave when we purchased our new home. Worked fairly well for the first year but after the second year some of the buttons didn’t work ie reheat cook and defrost. Called kitchen aid to fix it and they charge you $179 just to come out and diagnose it. The problem might be covered under the extended warranty but it seems steep for just coming out to diagnose. If you want a microwave that works properly for more than a year buy another brand, otherwise you’ll be shelling out a bunch ...

January 4, 2020

From kitchenaid.com

Response from social care

Hello Andie55, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Ple...

social careJanuary 6, 2020

Excellent choice!

Would Recommend

[This review was collected as part of a promotion.] Purchased last month during a kitchen remodel. I love it. Fits perfectly in my kitchen.

January 4, 2020

From kitchenaid.com

Size is good.

Would Not Recommend

[This review was collected as part of a promotion.] Like the size as well as the interior. Wasn’t sure about a drop down door as I am short, but it has not been a problem. A little overpriced for a microwave oven; but I wanted oven and Mwo to match. Unfortunately, they don’ t match as the oven has a chrome trim around window and mwo does not. I am not a fan of the controls on this mwo. Most mwo’s you can walk up to and program them; nothing real logical here.

December 31, 2019

From kitchenaid.com

Beautiful & powerful!

Would Recommend

[This review was collected as part of a promotion.] Beautiful design that adds a high level of sophistication to our kitchen. Everything from warming a cup of coffee to defrosting a roast is done in half of the time of our previous microwaves. The only drawback, if there is one, is that the pull down door can be a challenge to access the oven if this is installed at the typical height of an over the range microwave. Those who are of a short stature may find this to be a bit cumbersome in utilizi...

December 27, 2019

From kitchenaid.com

Great features!

Would Recommend

[This review was collected as part of a promotion.] I bought this a year ago and love it and would recommend it to anyone

December 25, 2019

From kitchenaid.com

Great built in. Simple install

Would Recommend

[This review was collected as part of a promotion.] I installed this unit above the matching oven and it looks fantastic. the only hiccup is the #10 TORX screws, it take a power driver to get them to start and thread into the unit and trim piece supports. The instructions are simple and the trim pieces fit perfect.

December 24, 2019

From kitchenaid.com

So quick and easy to use

Would Recommend

[This review was collected as part of a promotion.] excellent for my needs. like the simplicity of the add a minute feature.

December 21, 2019

From kitchenaid.com

Beautiful but may have a few glitches

Would Recommend

[This review was collected as part of a promotion.] I bought this for my new home only 2 weeks ago. I find that it doesn’t seem to heat my food consistently. I thought it was something I was doing wrong but I set the timer for desired heating, and my food would still be cold when the timer ended. I set the timer as I would on my previous microwave and it almost feels as if it doesn’t heat at all sometimes. Other times it’s so hot it’s like it’s over heating. For example I heated my coffee 3 time...

December 9, 2019

From kitchenaid.com

LED light quit working

Would Not Recommend

Purchased about a year ago and the LED light quit working on the first number on top, so the 7 looks like a 1. I guess appliances these days are built to last a couple years!

December 1, 2019

From kitchenaid.com

Response from social care

Hello Kent57, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you....

social careDecember 2, 2019

Kitchen Aid is top shelf!

Would Recommend

[This review was collected as part of a promotion.] We have a kitchen full of Kitchen Aid appliances and couldn’t be happier with our decision.

November 27, 2019

From kitchenaid.com

Microwave

Would Recommend

[This review was collected as part of a promotion.] This is about a month old. We use it every day. Does a great job, but there are a couple negative features. It is not the print free stainless, so every touch shows. Also our space to put it in was 27”, and so the choices were smaller. Opening like a book is much better, but my choice for matching the oven were small. I’m not as tall as it’s position and so hard for me to get things out. It could be a problem, but does a fine job. In a low...

November 21, 2019

From kitchenaid.com

Great Looking Microwave

Would Recommend

[This review was collected as part of a promotion.] We don’t use a micro very often but this one is nice looking and does the job

November 21, 2019

From kitchenaid.com

So easy to use

Would Recommend

[This review was collected as part of a promotion.] Love this microwave! I love the dial to put in the amount of time. It’s very “cool” that it cools down after cooking.

November 8, 2019

From kitchenaid.com

Needs improvement.

Would Not Recommend

[This review was collected as part of a promotion.] Wish this size built-in (24”) could be a dual micro and convection oven. It is too pricey for a simple microwave. Not installed yet so cannot relate to functionality, but my expectations are high. Thus some of my ratings are mid-range.

November 7, 2019

From kitchenaid.com