
Ratings & Reviews for KitchenAid 1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave is described as high-quality and stylish, with features like quiet operation, powerful heating, and a convenient pull-down door. However, many customers have reported reliability and durability issues, including display failures, door sensor malfunctions, and frequent magnetron replacements. The high repair costs and poor customer service have been frustrating for some owners.
Customer review summary generated by AI, including incentivized reviews.Great little built in microwave
[This review was collected as part of a promotion.] It's a great little built in microwave. It's discreet ,built in the kitchen island. It's tucked away and there when I need to reheat something fast. We are not big microwave users so this size was perfect for my family's needs. I like that it's tucked away and not above the stove or taking up counter space.
From kitchenaid.com
Beautiful built in microwave and works great
Would Recommend[This review was collected as part of a promotion.] I purchased this 24" KitchenAid builtin microwave oven to replace a older Whirlpool when I was remodeling my kitchen. The older Whirlpool had a push button to open the door which hurt my wife's wrist so I was looking for a built in microwave with a large handle. I also needed a microwave that would fit in standard 30" cabinet opening above the oven in our kitchen. This was the perfect microwave for our needs. It fit in the existing opening ...
From kitchenaid.com
Dangerous feature
Would Not RecommendI just bought this microwave and the door does not open all the way. One has to lift the item up while in the microwave and lift it over the edge of the door. I have been severely burned trying to use it.
From kitchenaid.com
Great Microwave!
Would Recommend[This review was collected as part of a promotion.] Purchased this beautiful microwave for our new home and so far we are thrilled with it. Great size with many great features and you can’t go wrong with Kitchenaid. So far we are very happy with all our Kitchenaid appliances.
From kitchenaid.com
Third one purchased for 3 different places
Would Recommend[This review was collected as part of a promotion.] I first purchased this model 9 years ago and have since purchased two times more (different homes). Love the swing door..
From kitchenaid.com
Nice microwave, size was important in my selection
Would Not Recommend[This review was collected as part of a promotion.] Seems to function well. Fairly intuitive function
From kitchenaid.com
1 year limit
Would Not RecommendBought this microwave when we purchased our new home. Worked fairly well for the first year but after the second year some of the buttons didn’t work ie reheat cook and defrost. Called kitchen aid to fix it and they charge you $179 just to come out and diagnose it. The problem might be covered under the extended warranty but it seems steep for just coming out to diagnose. If you want a microwave that works properly for more than a year buy another brand, otherwise you’ll be shelling out a bunch ...
From kitchenaid.com
Hello Andie55, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Ple...
Excellent choice!
Would Recommend[This review was collected as part of a promotion.] Purchased last month during a kitchen remodel. I love it. Fits perfectly in my kitchen.
From kitchenaid.com
Size is good.
Would Not Recommend[This review was collected as part of a promotion.] Like the size as well as the interior. Wasn’t sure about a drop down door as I am short, but it has not been a problem. A little overpriced for a microwave oven; but I wanted oven and Mwo to match. Unfortunately, they don’ t match as the oven has a chrome trim around window and mwo does not. I am not a fan of the controls on this mwo. Most mwo’s you can walk up to and program them; nothing real logical here.
From kitchenaid.com
Beautiful & powerful!
Would Recommend[This review was collected as part of a promotion.] Beautiful design that adds a high level of sophistication to our kitchen. Everything from warming a cup of coffee to defrosting a roast is done in half of the time of our previous microwaves. The only drawback, if there is one, is that the pull down door can be a challenge to access the oven if this is installed at the typical height of an over the range microwave. Those who are of a short stature may find this to be a bit cumbersome in utilizi...
From kitchenaid.com
Great features!
Would Recommend[This review was collected as part of a promotion.] I bought this a year ago and love it and would recommend it to anyone
From kitchenaid.com
Great built in. Simple install
Would Recommend[This review was collected as part of a promotion.] I installed this unit above the matching oven and it looks fantastic. the only hiccup is the #10 TORX screws, it take a power driver to get them to start and thread into the unit and trim piece supports. The instructions are simple and the trim pieces fit perfect.
From kitchenaid.com
So quick and easy to use
Would Recommend[This review was collected as part of a promotion.] excellent for my needs. like the simplicity of the add a minute feature.
From kitchenaid.com
Beautiful but may have a few glitches
Would Recommend[This review was collected as part of a promotion.] I bought this for my new home only 2 weeks ago. I find that it doesn’t seem to heat my food consistently. I thought it was something I was doing wrong but I set the timer for desired heating, and my food would still be cold when the timer ended. I set the timer as I would on my previous microwave and it almost feels as if it doesn’t heat at all sometimes. Other times it’s so hot it’s like it’s over heating. For example I heated my coffee 3 time...
From kitchenaid.com
LED light quit working
Would Not RecommendPurchased about a year ago and the LED light quit working on the first number on top, so the 7 looks like a 1. I guess appliances these days are built to last a couple years!
From kitchenaid.com
Hello Kent57, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you....
Kitchen Aid is top shelf!
Would Recommend[This review was collected as part of a promotion.] We have a kitchen full of Kitchen Aid appliances and couldn’t be happier with our decision.
From kitchenaid.com
Microwave
Would Recommend[This review was collected as part of a promotion.] This is about a month old. We use it every day. Does a great job, but there are a couple negative features. It is not the print free stainless, so every touch shows. Also our space to put it in was 27”, and so the choices were smaller. Opening like a book is much better, but my choice for matching the oven were small. I’m not as tall as it’s position and so hard for me to get things out. It could be a problem, but does a fine job. In a low...
From kitchenaid.com
Great Looking Microwave
Would Recommend[This review was collected as part of a promotion.] We don’t use a micro very often but this one is nice looking and does the job
From kitchenaid.com
So easy to use
Would Recommend[This review was collected as part of a promotion.] Love this microwave! I love the dial to put in the amount of time. It’s very “cool” that it cools down after cooking.
From kitchenaid.com
Needs improvement.
Would Not Recommend[This review was collected as part of a promotion.] Wish this size built-in (24”) could be a dual micro and convection oven. It is too pricey for a simple microwave. Not installed yet so cannot relate to functionality, but my expectations are high. Thus some of my ratings are mid-range.
From kitchenaid.com
Hello, thank you for your review. We sincerely apologize for the concerns with your oven and would like to look further into this for you. Please feel...