
Ratings & Reviews for KitchenAid 1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The microwave is described as high-quality and stylish, with features like quiet operation, powerful heating, and a convenient pull-down door. However, many customers have reported reliability and durability issues, including display failures, door sensor malfunctions, and frequent magnetron replacements. The high repair costs and poor customer service have been frustrating for some owners.
Customer review summary generated by AI, including incentivized reviews.NEW KITCHENAID MICROWAVE OVEN
Would Recommend[This review was collected as part of a promotion.] In 2005, I bought same KITCHENAID microwave oven,which lasted for 15 months with no way of repair after several tries. I decide One More try for KITCHENAID product because my ovens and dishwasher are functioning great. So far so good, and hope good luck this time.
From kitchenaid.com
Question
Would RecommendCould this microwave be installed in the island? Just like a drawer??
Best microwave I have owned
Would Recommend[This review was collected as part of a promotion.] Great microwave,easy to use and clean.It has ample power and great design.
From kitchenaid.com
So disappointed!
Would Not RecommendBought this microwave to match the rest of our KitchenAid appliances. We installed this at standard height but the door doesn’t fully open so it is too high to get hot food out safely. Extremely disappointed in the microwave and the customer service.
From kitchenaid.com
Too powerful?!?
Would Not Recommend[This review was collected as part of a promotion.] This product came with our new home build. We liked the idea of having it below the counter so the kids can reach it. (As an adult I couldn’t reach above double ovens!) I think it’s set a little lower because of our counter top than preferred. The door is heavy to open and close. And the door glass is so dark and thick that you can’t see inside the microwave to check in the cooking. Overall it works fine. You can’t cook for any amount of time t...
From kitchenaid.com
Classy look
Would Recommend[This review was collected as part of a promotion.] While I love the exterior design of this microwave, I have a hard time reaching the interior if food items are in the very back. Because the door opens out instead of to the side, I have to reach beyond it and sometimes cannot retrieve items I put inside. That being said, I am only 5 feet tall! :) Glad I am married to a man who is 6 feet!
From kitchenaid.com
Better then a stove
Would Recommend[This review was collected as part of a promotion.] I got this microwave as a gift. I love that it’s solid with a industrial handle for the door, easy to clean and so many cooking options.
From kitchenaid.com
Door sensors broken from factory (not kidding)
Would Not RecommendDisappointed. Faulty door sensors from factory. Servicer ordered parts on backorder indefinitely. Lowes is ordering a new one.
Hello Patrick, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for yo...

Great microwave
Would Recommend[This review was collected as part of a promotion.] Great features, easy to use, and easy to clean. I would definitely buy again.
From kitchenaid.com
No complaints
Would Recommend[This review was collected as part of a promotion.] Great size microwave. No complaints. Performs as expected. Easy to clean
From kitchenaid.com
Great features and looks so nice
Would Recommend[This review was collected as part of a promotion.] Just remodeled my kitchen and I purchased this microwave oven. Easy to use and looks so good. It gives you many options in cooking, reheating and defrosting. The inside capacity is more than ample. I use large glass cookware and I have plenty of height for these items. I would highly recommend this microwave.
From kitchenaid.com
Easy to clean. Works well
Would Recommend[This review was collected as part of a promotion.] I brought this microwave 3 months ago. I love the look that is all stainless steel. Very easy to clean and warms good well.
From kitchenaid.com
Great Microwave
Would Recommend[This review was collected as part of a promotion.] We are delighted with the look and performance of this microwave. The size is perfect, and we really like the drop down style door. The controls are simple to use. And the thing is very quiet. The built in look matched our oven perfect
From kitchenaid.com
Defective light bulb
[This review was collected as part of a promotion.] After maybe a dozen uses, the interior light bulb stopped working. This is a part that is not accessible to the consumer and is not covered under warranty. It was necessary for a repair technician to come to the house to replace the defective bulb. A house call to replace a light bulb. Really?
From kitchenaid.com
Great style
Would Recommend[This review was collected as part of a promotion.] Great to be part of KitchenAid family . Great style and elegant look. Performance is very good.
From kitchenaid.com
Cooling off
Would Recommend[This review was collected as part of a promotion.] Thought it was interesting when after the micro runs for a bit, it then cools off running a fan.
From kitchenaid.com
great ,ocrpwave, but...
Would RecommendBuilt a house 3 yrs ago. All Kitchenaid appliances- refridge, microwave, dishwasher, 5 burner gas stove, wall oven. Love the clean lines, handle accents, crisp look in the kitchen. Microwave went out jan 2020. Had it repaired 3 times, finally gave up and bought a new one. Magnatron went out 3 times, repaced capaciter and diaode. The only thing that wasnt replaced was the transformer. That was the most expensive item. Bought the same model this week, also took out an additional 3 yr warra...
From kitchenaid.com
A little disappointed
Would Recommend[This review was collected as part of a promotion.] I bought this microwave because we had a kitchen aid before. It’s it a location that is overhead, our previous microwave door opened at 90 degree angle making it a little easier yo use. Unfortunately that is not the case with this microwave and makes it a little harder yo pit things in.
From kitchenaid.com
Just got it installed
Would Not RecommendWe literally just hot the microwave installed and I was instantly shocked that I could not see inside so as to monitor what I was cooking. My 10year old GE advantium had and the small microwave on my counter have bright lights and clear glass so I can see if something is about to boil over. The cost of this microwave is too high to have something as stupid as that wrong with it. I am going to try to get used to this although I can tell my husband is already nervous about the situation. I'm h...
From kitchenaid.com
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so...
Looks great and works as well
Would Recommend[This review was collected as part of a promotion.] Just moved into new home with all KitchenAid products. This is a definite upgrade from our previous Bosch. Like the cool down mode.
From kitchenaid.com
Hello sarahgraceharris444, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into ...