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1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )

Ratings & Reviews for KitchenAid 1.4-cu ft 1000 -Watt 23.75-in Built-In Microwave ( Stainless Steel )

4.2
413
Review
 4.2 out of 5
413 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The microwave is described as high-quality and stylish, with features like quiet operation, powerful heating, and a convenient pull-down door. However, many customers have reported reliability and durability issues, including display failures, door sensor malfunctions, and frequent magnetron replacements. The high repair costs and poor customer service have been frustrating for some owners.

Customer review summary generated by AI, including incentivized reviews.
413 Customer Reviews

NEW KITCHENAID MICROWAVE OVEN

Would Recommend

[This review was collected as part of a promotion.] In 2005, I bought same KITCHENAID microwave oven,which lasted for 15 months with no way of repair after several tries. I decide One More try for KITCHENAID product because my ovens and dishwasher are functioning great. So far so good, and hope good luck this time.

July 30, 2020

From kitchenaid.com

Question

Would Recommend

Could this microwave be installed in the island? Just like a drawer??

July 6, 2020
Was this Review Helpful ?

Best microwave I have owned

Would Recommend

[This review was collected as part of a promotion.] Great microwave,easy to use and clean.It has ample power and great design.

July 2, 2020

From kitchenaid.com

So disappointed!

Would Not Recommend

Bought this microwave to match the rest of our KitchenAid appliances. We installed this at standard height but the door doesn’t fully open so it is too high to get hot food out safely. Extremely disappointed in the microwave and the customer service.

June 10, 2020

From kitchenaid.com

Response from Social Care

Hello sarahgraceharris444, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into ...

Social CareJune 16, 2020

Too powerful?!?

Would Not Recommend

[This review was collected as part of a promotion.] This product came with our new home build. We liked the idea of having it below the counter so the kids can reach it. (As an adult I couldn’t reach above double ovens!) I think it’s set a little lower because of our counter top than preferred. The door is heavy to open and close. And the door glass is so dark and thick that you can’t see inside the microwave to check in the cooking. Overall it works fine. You can’t cook for any amount of time t...

June 10, 2020

From kitchenaid.com

Classy look

Would Recommend

[This review was collected as part of a promotion.] While I love the exterior design of this microwave, I have a hard time reaching the interior if food items are in the very back. Because the door opens out instead of to the side, I have to reach beyond it and sometimes cannot retrieve items I put inside. That being said, I am only 5 feet tall! :) Glad I am married to a man who is 6 feet!

June 10, 2020

From kitchenaid.com

Better then a stove

Would Recommend

[This review was collected as part of a promotion.] I got this microwave as a gift. I love that it’s solid with a industrial handle for the door, easy to clean and so many cooking options.

June 4, 2020

From kitchenaid.com

Door sensors broken from factory (not kidding)

Would Not Recommend

Disappointed. Faulty door sensors from factory. Servicer ordered parts on backorder indefinitely. Lowes is ordering a new one.

May 23, 2020
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Response from KitchenAidTeam

Hello Patrick, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for yo...

KitchenAidTeamMay 29, 2020

KitchenAidBrand

Great microwave

Would Recommend

[This review was collected as part of a promotion.] Great features, easy to use, and easy to clean. I would definitely buy again.

May 11, 2020

From kitchenaid.com

No complaints

Would Recommend

[This review was collected as part of a promotion.] Great size microwave. No complaints. Performs as expected. Easy to clean

April 28, 2020

From kitchenaid.com

Great features and looks so nice

Would Recommend

[This review was collected as part of a promotion.] Just remodeled my kitchen and I purchased this microwave oven. Easy to use and looks so good. It gives you many options in cooking, reheating and defrosting. The inside capacity is more than ample. I use large glass cookware and I have plenty of height for these items. I would highly recommend this microwave.

April 20, 2020

From kitchenaid.com

Easy to clean. Works well

Would Recommend

[This review was collected as part of a promotion.] I brought this microwave 3 months ago. I love the look that is all stainless steel. Very easy to clean and warms good well.

April 16, 2020

From kitchenaid.com

Great Microwave

Would Recommend

[This review was collected as part of a promotion.] We are delighted with the look and performance of this microwave. The size is perfect, and we really like the drop down style door. The controls are simple to use. And the thing is very quiet. The built in look matched our oven perfect

April 16, 2020

From kitchenaid.com

Defective light bulb

[This review was collected as part of a promotion.] After maybe a dozen uses, the interior light bulb stopped working. This is a part that is not accessible to the consumer and is not covered under warranty. It was necessary for a repair technician to come to the house to replace the defective bulb. A house call to replace a light bulb. Really?

April 14, 2020

From kitchenaid.com

Great style

Would Recommend

[This review was collected as part of a promotion.] Great to be part of KitchenAid family . Great style and elegant look. Performance is very good.

April 9, 2020

From kitchenaid.com

Cooling off

Would Recommend

[This review was collected as part of a promotion.] Thought it was interesting when after the micro runs for a bit, it then cools off running a fan.

April 8, 2020

From kitchenaid.com

great ,ocrpwave, but...

Would Recommend

Built a house 3 yrs ago. All Kitchenaid appliances- refridge, microwave, dishwasher, 5 burner gas stove, wall oven. Love the clean lines, handle accents, crisp look in the kitchen. Microwave went out jan 2020. Had it repaired 3 times, finally gave up and bought a new one. Magnatron went out 3 times, repaced capaciter and diaode. The only thing that wasnt replaced was the transformer. That was the most expensive item. Bought the same model this week, also took out an additional 3 yr warra...

March 21, 2020

From kitchenaid.com

A little disappointed

Would Recommend

[This review was collected as part of a promotion.] I bought this microwave because we had a kitchen aid before. It’s it a location that is overhead, our previous microwave door opened at 90 degree angle making it a little easier yo use. Unfortunately that is not the case with this microwave and makes it a little harder yo pit things in.

March 18, 2020

From kitchenaid.com

Just got it installed

Would Not Recommend

We literally just hot the microwave installed and I was instantly shocked that I could not see inside so as to monitor what I was cooking. My 10year old GE advantium had and the small microwave on my counter have bright lights and clear glass so I can see if something is about to boil over. The cost of this microwave is too high to have something as stupid as that wrong with it. I am going to try to get used to this although I can tell my husband is already nervous about the situation. I'm h...

March 14, 2020

From kitchenaid.com

Response from Social Care Team

We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so...

Social Care TeamMarch 16, 2020

Looks great and works as well

Would Recommend

[This review was collected as part of a promotion.] Just moved into new home with all KitchenAid products. This is a definite upgrade from our previous Bosch. Like the cool down mode.

March 9, 2020

From kitchenaid.com