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1.4-cu ft 900 -Watt 26.75-in Built-In Microwave ( Black Stainless with PRINTSHIELD Finish )

Ratings & Reviews for KitchenAid 1.4-cu ft 900 -Watt 26.75-in Built-In Microwave ( Black Stainless with PRINTSHIELD Finish )

4.2
126
Review
 4.2 out of 5
126 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The microwave oven offers a range of impressive features, including convection cooking, steaming, and crisping capabilities. Customers praise its fast and even heating performance for reheating, baking, and cooking a variety of foods. However, some users have experienced issues with the door, noisy fans, and difficulty cleaning the interior. The control panel may also be overly sensitive, and the instructions for using all features could be clearer. Overall, the microwave appears to be a high-quality and versatile appliance, though it may have some minor flaws.

Customer review summary generated by AI, including incentivized reviews.
126 Customer Reviews

Needs some engineering!!

Would Not Recommend

[This review was collected as part of a promotion.] I've had this about 5 years. The latch on the door that indicates the door is 'closed' or 'open' is engaging...and I have to give the door an extra hard push to be sure it engages the latch. Maybe the gasket is wearing off? I don't use the microwave so much. Also, the convection feature is why I purchased this item, I was excited about having an additional oven. The oven takes WAAAAAAY too long to heat up (longer than my regular oven that is ...

March 2, 2026

From kitchenaid.com

Love it!

Would Recommend

[This review was collected as part of a promotion.] The microwave is simple to use. It looks amazing in my new kitchen. I’m excited to use the new features such as the convection oven.

February 18, 2026

From kitchenaid.com

Works great.

Would Recommend

[This review was collected as part of a promotion.] Microwave works great but wish there was an instruction Manuel that was easy to access.

December 17, 2025

From kitchenaid.com

Lighting issues with my new microwave.

Would Recommend

[This review was collected as part of a promotion.] Not understand why the interior light went out. I also wondered why the control panel is not illuminated.

October 12, 2025

From kitchenaid.com

A great product!

Would Recommend

[This review was collected as part of a promotion.] I had this product installed a couple of weeks ago, and could not be any happier with it. Both the convection cooking and the every day microwave use have been easy to do and the controls are very intuitive. Even the cleaning is easier than the oven that I replaced.

August 29, 2025

From kitchenaid.com

Good machine if expensive, but support is poor

Would Recommend

(This review was collected as part of a promotion.) The microwave is quite expensive, but it seems to work fine. However, the machine was supposed to come with a crisper pan. Instead of providing the pan, Kitchen Aid makes you register your appliance. I did so, received the confirmation e-mail for the registration, but as of this moment (6 weeks later), I still have not received the pan or any confirmation that it is coming. Kitchen Aid's support phone system is extraordinarily awkward. It ...

July 21, 2025

From kitchenaid.com

Response from Consumer Care

Hi. We apologize for your experience. Could you please email us at canadasocial@whirlpool.com with the model, serial number, and phone number? Please ...

Consumer CareJuly 22, 2025

Crooked KitchenAid plaque

[This review was collected as part of a promotion.] We really love the microwave itself and it works great along with all of our other new KitchenAid appliances. We are just disappointed because the KITCHENAID logo is crooked and looks bad.

July 12, 2025

From kitchenaid.com

Response from Consumer Care

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportun...

Consumer CareJuly 14, 2025

Satisfactory

Would Not Recommend

[This review was collected as part of a promotion.] The oven functions work well however, the included crisper pan which must be ordered is never available and the panel only lights for the clock making it difficult to see when it is below the countertop. This is a feature you would expect on an expensive appliance.

May 5, 2025

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.] I replaced my 16 year old GE Monogram convection oven/microwave with this one. Nice microwave, not as sexy as my old one, but works well. I wish the light inside was brighter, as you can barely see what is inside. Also, not having an owner's manual in printed form (provided with the product) is annoying....

April 17, 2025

From kitchenaid.com

No regrets!

(This review was collected as part of a promotion.) Hard to find this size of microwave, looks great with matching wall oven. Good quality, easy to use functions. Generous interior. Still waiting for the crisper pan that is sent separately. Love Kitchenaid appliances.

March 9, 2025

From kitchenaid.com

Does practically everything

Would Recommend

It took several months to get this replacement when the first one arrived broken. That's mainly because it's a 27 inch model. So far works great, matches the other appliances, and can bake cookies, be a warming oven, but also microwave.

February 27, 2025
From 1.4-cu ft 900 -Watt 26.7500-in Built-In Microwave ( Stainless Steel ) Verified Purchaser
Was this Review Helpful ?

Great Features, Solid Build

[This review was collected as part of a promotion.] I purchased this microwave to replace a 24 year old KitchenAid unit that was still working, but was lacking the power it once had. I am happy with the improvements KitchenAide has made with better door hinges, touch controls and additional features like Steam Cook. There are more feature-rich combo microwaves out there for a much higher price, but for my needs, this unit is a solid choice

February 23, 2025

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.] I bought this microwave a month ago and my biggest complaint is the owners manual. It gives you no directions on how to use the features it has! Some I can figure out but I believe this information should be included with purchase and not have to search internet for such an expensive machine

December 26, 2024

From kitchenaid.com

Exceeded my expectations

[This review was collected as part of a promotion.] We are very pleased with the performance and versatility of this unit. I no longer use my air fryer with the crisp setting, replaced my steamer with the steaming feature, and it still performs as a great microwave. The one thing I would add would be a 30 second reheat option.

September 5, 2024

From kitchenaid.com

Meets expectations. Works well

Would Recommend

(This review was collected as part of a promotion.) We bought this microwave about 2 months ago to replace an older unit which still worked well but the stainless steel door cover was falling off due to a broken plastic srew base that was not repairable (poor quality construction marterials). Having to buy a new oven because the door cover cannot be fixed is a very expensive solution. It works very well, as is expected. The only complaint so far is that the alarm signal indicating that cooking h...

August 16, 2024

From kitchenaid.com

Great Buy!!

Would Recommend

[This review was collected as part of a promotion.] I bought this and can't wait to install. My kitchen is still under construction. I can say the delivery was on point and it was pack very well

June 24, 2024

From kitchenaid.com

Would Recommend

[This review was collected as part of a promotion.] I have been asked for my thoughts on all the kitchenaid appliances accept for dishwasher. Haven’t had time to find out if there are any problems with all the other appliances. However the dishwasher is extremely disappointing every time I go to empty it and put the lid down it leaves a puddle of water on my floor from the vent at the top. Which has to be wiped up before someone slips on it. When I got someone out to look at it they told me ther...

June 9, 2024

From kitchenaid.com

Disappointing

Would Not Recommend

Less than three years old and has stopped beeping when cooking time has finished. Also power seems weak, takes a longer time than other microwaves to heat food.

May 29, 2024

From kitchenaid.com

Response from KitchenAid Team

Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportun...

KitchenAid TeamMay 31, 2024

This microwave needs a much better user guide.

Would Recommend

[This review was collected as part of a promotion.] The microwave oven was installed a month ago. It has worked well in every respect, so far as I have tested it. It is a very attractive appliance. The only reason I have rated it as four stars instead of five is that the user guide and on line videos present very little advice on how to take full advantage of the microwave’s many features, such as the steam function or the crisper function. So I am learning by trial and error. Wouldn’t it make s...

March 23, 2024

From kitchenaid.com

A very versatile oven!

Would Recommend

[This review was collected as part of a promotion.] Extremely pleased with this product! Easy to use and very quiet.

March 8, 2024

From kitchenaid.com