Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek matte black design and easy installation, with many highlighting the 360-degree rotation and pull-down hose for full sink coverage. However, a substantial portion report serious durability issues within months, including spray mechanisms that jam or fail to return to stream mode, leaks from the head or handle, and magnetic docking systems that don't hold securely. While the aesthetic appeal initially impresses, many feel disappointed by poor internal performance relative to the price point. Overall, design excellence contrasts sharply with functional reliability concerns.
Customer review summary generated by AI, including incentivized reviews.Only issues I’ve had so far is the sprayer.
Would RecommendIt worked great for about 5 months. The sprayer started leaking out of the end spraying right directly towards me now. Would love it if Kohler could send me a replacement sprayer nozzle. Otherwise than that this is a great product for your house.
I wish I read the reviews first!!!!!
Would Not RecommendIt’s a stiff faucet afraid it’s going to break and the flow sprays everywhere!!!!! I have cleaned it and everything!!!!! Poor product
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Low Quality
Would Not RecommendI’ve been a longtime user of Kohler products and unfortunately this experience has been unlike any other. For the cost, I assumed I’d be getting a reliable faucet. Within the first month, it leaked and flooded my new kitchen. Thinking it must have been a fluke I replaced it with the same faucet and within two months now am dealing with a nozzle stuck in fan mode unable to go to straight stream. Will not be buying Kohler for a while after this experience.
From kohler.com
JA 745, my name is Jessica with Kohler Co. I am sorry to hear your Ealing faucet is not functioning as it should. This is nothing you should expect wh...
Worth every penny
The color, contrasts our granite. Ease of install, don’t think about it, just buy it.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Loved this faucet, but now I have a major issue which warrants replacement
Would Not RecommendWe had our house renovated last year, which doubled the size and redid the kitchen. One thing that I was dead set on getting was a deep sink and a pro-style faucet. After seeing this one online I pointed it out to my wife, who at first said it was too much to pay for a faucet. She then surprised me by buying it and having it installed to show me. I loved this faucet when we moved in. Over the last 8 months, we had an issue become more prevalent... where the head of the faucet would pop off ...
From kohler.com
Hello JREY9778, this is Meli with Kohler Co. I am sorry to read the spray head on your Ealing faucet is coming off, this is nothing you should expect ...
Makes it easy to fill large pots
Would RecommendGorgeous Faucet. Love the black. Easy to clean. Works great.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Awful
Would Not RecommendBeen leaking since installed. Called customer service & they send you a part that you have to install or pay someone to do it. I find this faucet very hard to work with. Tough to pull the faucet down to rinse the sink. And the fact that it cost $300.!!!! Don't waste your money!
Water sprays EVERYWHERE..
Would Not RecommendI purchased this beautiful faucet recently and from the first use water sprays everywhere.. I emailed my issue to Kohler and received no response.. I am ready to pull it out and return..
Hello Tanja, my name is Meli with Kohler Co. I am sorry to read your Ealing faucet is spraying, there may be debris or sediment trapped in the spray ...
spray head issue
Would RecommendInstalled this and experienced the same problem with the sprayer as other reviewers. The stream coming from the head sprayed instead of a steady single stream. I emailed Kohler as soon as the faucet was installed about the problem and had a new spray head withing a few days and the faucet works perfectly. Would have given it 5 stars without spray head issue.
Very attractive and works great
Would RecommendI love this faucet- having the sprayer part of the faucet, being able to pull it around the sink and the way it snaps back in place are all great. Looks sharp too.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Beautiful
Would RecommendSweeping rinse, matte finish, absolutely beautiful
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Hi Mias, this is Sarah with Kohler Co. I am very sorry to hear about your concerns and difficulties with the spray on your Ealing kitchen faucet. We ...