
Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek matte black design and easy installation, with many highlighting the 360-degree rotation and pull-down hose for full sink coverage. However, a substantial portion report serious durability issues within months, including spray mechanisms that jam or fail to return to stream mode, leaks from the head or handle, and magnetic docking systems that don't hold securely. While the aesthetic appeal initially impresses, many feel disappointed by poor internal performance relative to the price point. Overall, design excellence contrasts sharply with functional reliability concerns.
Customer review summary generated by AI, including incentivized reviews.Spraying water from main body
Would Not RecommendI have had this faucet for just under two years, and unfortunately, water is now spraying from the main body just below the spray nozzle mounting arm. Additionally, the spray nozzle button is sticking. I contacted customer service, and while they are sending replacement parts, I won't receive them for 7-10 days. At the very least, they should expedite the shipping, as Moen has done for me in the past. I have never had issues with a Kohler product before, but it seems like quality is no longer t...
Super Product
Would RecommendGreat design and functionality
Verified Purchaser
Leaks out the bottom and the handle
Would Not RecommendI tried to post a recipe on how this faucet will not stop leaking and wrote a very detailed review. But because the review was only 1 star it would not post.
From kohler.com
Sprayhead Not Working after 5 months
Would Not RecommendI love the overall function of this faucet when working correctly. However after only 4-5 months of use the spray head won't bounce back and the spray continues to spray. It's almost like the button get stuck, but even when you "unstuck it" it won't switch back over. I am not pleased with this issue, especially because it looks like this is a consistent issue with other reviews.
Hello CHenderson, my name is Meli with Kohler Co. Thank you for taking the time to share your experience with us, feedback like yours helps us identi...

Leaking In Less Than A Year
Would Not RecommendGreat-looking faucet that hasn’t held up. Water now leaking from handle and base of the faucet. Very disappointed as I trusted the Kohler brand and it was not inexpensive.
From kohler.com
Hi DBJSUTTON, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking at the handle and base. This is certainly no...
Super deal
Would RecommendSo far so good. I love the look
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Wont switch to stream
Would Not RecommendI purchased the Kohler Ealing Faucet with high expectations due to its premium price. However, after only a few weeks of use, the sprayer malfunctioned and would not revert to the stream mode, despite multiple cleanings. Additionally, I found the Kohler website to be UN-user friendly, and I was unable to locate a replacement head. Consequently, I am now faced with the need to purchase another kitchen faucet. I am very disappointed.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
raypadilla, my name is Jessica with Kohler Customer Service. I am sorry to hear your Ealing spray head is not functioning as it should. This is nothi...

Failed after a year - Poor quality
Would Not RecommendLoved the design, loved the faucet…. For the first year. Now I have to buy a new faucet! The Kohler Ealing faucet we installed started leaking last week and after looking for several hours to find replacement parts I’ve given up.
From kohler.com
Hi Greg, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking at that you had trouble finding parts. We would l...
Easy Install & Great Looking
Would RecommendEasy install and looks great! Hose retracts nicely and attaches magnetically. It looks more like a very dark chocolate brown than black.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
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Would Recommend.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Well made
Would RecommendShipped in 3 days. Pickup at store went smooth. Installed perfectly. Good height, sturdy. Only complaint is that theres no button to lock the sprayer in the on position. You have to hold down the sprayer button. Otherwise I love it. Definitely much better quality than most of the others we looked at.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Matte Black Elegance
Would RecommendThe Kohler kitchen sink faucet, with its sleek matte black finish, not only complements our kitchen’s aesthetic but also excels in functionality. Its pleasing design is matched by its performance and ease of installation. It’s a delightful addition to our home that we absolutely love.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Water flow issues
Would Not RecommendWish I read the reviews here before purchasing. Like the look of the faucet and the Kohl’s name usually represents quality but this model is NOT IT. Besides the water flow issues that any faucet can have I’m having a major issue with the mixing valve in the faucet/temperature controls (hot water pressure is very low and is cut off .25 in to the handle turn, by the time you turn to mid point you have zero hot water and high cold water pressure). I’ve had two different plumbers come in to replace ...
From kohler.com
Hi NewYorkNick, this is Sarah with Kohler Co. I am truly sorry to hear about your disappointment with the mixing valve in your Ealing kitchen faucet. ...
Bad Sprayer
Would Not RecommendI have had this faucet for just about 2 years now and have gone through 2 new ones along with 7, SEVEN sprayer handles. They admittedly state its a bad sprayer where the button gets stuck and won't go back to full stream. Granted the CS department is awesome and send me a new one every time I call but at this rate, why not just give me a credit or offer an upgraded assembly. They said the problem was fixed with the new sprayer but I can say that is 110% false. For $300, you would expect just a t...
Hello Greg, my name is Meli with Kohler Co. I am sorry to read of your difficulty with our Ealing faucet. We would like to connect directly to review...

Worth the money
Would RecommendVery well made and simple to install. I love the way it looks in my modern farmhouse style kitchen.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
not so great
Would Not RecommendI purchased this faucet back in April and it looks so pretty yet it only lasted until December. It started to leak and water everywhere. I had to call a plumber and I was told it might need a cartridge. So I will not give it a good rating at all.
From kohler.com
Hi DaisyG73, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking and needs a replacement valve cartridge. We w...
Hi Matt, this is Sarah with Kohler Co. I am very sorry to hear your Ealing kitchen faucet is leaking from the handle, and for the trouble with the fir...