Ratings & Reviews for KOHLER Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser)
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek matte black design and easy installation, with many highlighting the 360-degree rotation and pull-down hose for full sink coverage. However, a substantial portion report serious durability issues within months, including spray mechanisms that jam or fail to return to stream mode, leaks from the head or handle, and magnetic docking systems that don't hold securely. While the aesthetic appeal initially impresses, many feel disappointed by poor internal performance relative to the price point. Overall, design excellence contrasts sharply with functional reliability concerns.
Customer review summary generated by AI, including incentivized reviews.good buy
looks nice when down
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Sturdy and Easy to Install
Would RecommendThis faucet is easy to install and is very sturdy. It is a big upgrade over our previous faucet. Very happy with this purchase.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
sprayer is broken
Would Not RecommendBought this January 3rd 2026 and the sprayer is already broken when you push it down it gets stuck. For the price I paid for this faucet you would think it would last longer. I tried to clean it with hot water to make sure nothing sticky is on it but nope the button just don't work!
Beautiful Industrial Upgrade, Just One Minor Flaw
Would RecommendI am incredibly happy with this Kohler Ealing faucet. The matte black finish and the exposed spring design gave my kitchen sink an instant modern, industrial upgrade. Functionally, it is exactly what you would expect from Kohler—a sturdy build, a smooth pull-down mechanism, and excellent water pressure from the sprayer for rinsing off dishes. I also really appreciated that it came as a complete kit with the matching deck plate and soap dispenser, which made the final setup look very cohesive. ...
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Not difficult to install
Would RecommendEasy to install and has a great finish and the flow is perfect
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Modern sleek look but poor quality.
Would Not RecommendI like the sleek look of this faucet. I do not like the output spray of the water. It splashes easily, does not give a steady flow.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Hello Courtney, this is Paige with Kohler Co. I am sorry to hear that your Ealing faucet is not providing a steady stream of water. This is nothing y...
It does a splash a little when using
Would RecommendVery modern and classy. Love the look and the update to our kitchen.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Great aesthetic
Would RecommendHow well built and solid it feels. It really has weight to it.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified PurchaserIncentivized
Versatile and convenient
Would RecommendThe versatility and convenience offered by this faucet makes it desirable.
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Good with caveat
I like it a lot but one issue, there is pretty wicked pinch hazard where handle meets the stem. It takes an awkward reach, but I barely avoided some sheared off skin!
From kohler.com
It is beautiful
Well made and works flawlessly
From Ealing Pre-Rinse Spring Matte Black Single Handle Deck-mount Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate) (Includes Soap Dispenser) Verified Purchaser
Junk
Now that I’ve looked at the ratings I’ll never purchase another Kohler product. Had 2 head plug up with nothing in the screen. Instead of buying a third head, I’ll purchase a new faucet but check the rating first.
From kohler.com
Dear Mike, this is Sarah with Kohler Co. Thank you for your feedback regarding your experience with the Ealing semi-professional kitchen faucet. We si...
Great but sprayer failed on us
Faucet is very nice. Unfortunately the spray didn't last long. Sprayer would get stuck in spray mode. Couple months later soap dispenser stopped dispensing the soap. I'm very sad it didn't last long.
From kohler.com
Hello Christy, this is Lisa with Kohler Co. I am sorry to read that your Ealing® faucet and soap dispenser were not working as they should. To ensure ...
Disappointing spray head quality.
Looks nice but spray head is junk. About a year after installation we noticed it would not switch between spray and stream. Never had a faucet do this, especially in this price range. So it has been stuck in spray mode with a little bit of the stream ever since. Not sure we will buy another Kohler or recommend them after this experience.
From kohler.com
Hello Mark M, this is Lisa with Kohler Co. I am sorry to read that your faucet sprayhead was not working as it should. I would recommend removing the ...
Do not us the installers they are unreliable.
Would RecommendLike the product very much. Was very unhappy with installation process, they canceled on us twice and we finally got our own installer.
Verified Purchaser
Ealing Pre Rinse Spring Matte Black Faucet
Would RecommendI bought this for $317.98 in Mid 2023. My spray head just fell into the sink. We love this faucet but for the money you pay it just didnt hold up. Would love either the replacement pieces or a new faucet since this has a 5 year lifetime warranty.
Cinpy, my name is Jessica with Kohler Customer Service. I am sorry to hear the sprayhead of your Ealing faucet is not functioning as it should. We ap...