Ratings may include incentivized customer reviews.
What Customers Are Saying
The product provides convenient instant hot water for various kitchen uses. Many customers report daily use and find it invaluable. Positive feedback highlights the ease of installation, hot water quality, and overall performance. However, some users experienced issues with the dispenser's durability and longevity, with reports of leaks and other problems developing within 3-5 years. Complaints also include noise during operation and concerns about the plastic components feeling flimsy or prone to breaking. Customers should consider the potential need to replace the unit more frequently than expected.
Customer review summary generated by AI, including incentivized reviews.Product does not hold up
Would Not RecommendThis is the third unit I have installed in the last six years. Would like to pay more for better quality. Can't go to your better models due to size limitation
From insinkerator.com
Excellent product
Would RecommendExcellent product, easy to install, looks good, works well
From insinkerator.com
title
Would RecommendThis is our 3rd HOT! at this location. They seem to work fine for about 5 years then each one a started to leak from a broker seams on the side of the tank. Therefore in my mind they have a 5 years useful life.
From insinkerator.com
Works like the old one--great
Would RecommendThis replaced the original HOT-1 in this house. The previous owners had installed that one; an easy decision "like for like"...
From insinkerator.com
It's a wait-and-see
Would RecommendMechanically, this water dispenser works well at this point and is performing the job. I do not like the plastic handle; just seems like a flimsy piece. Also, it's only warranted a year, and the last one we had just like this one quit working just a few weeks after the warranty had expired. So if this one only lasts a year as well, we won't be getting another one. I have also been told by another person that they had the same thing happen to them.
From insinkerator.com
The product is very useful to me.
I purchased the cheaper hot water dispenser. I wish I would have paid for the larger version, like the one I had. It would have had to have been ordered, it looked nicer, it never dripped. I did not respond to your previous review request because I was not completely pleased with this purchase for those reasons. The other one pooled underneath my sink before I detected that it needed to be replaced. I so like the hot water dispensers for several convenient reasons. I had it installed by a plumbe...
From insinkerator.com
ok for the price
Would RecommendShould be called in-leak-erator. Usually leaks after several years.
From insinkerator.com
Very easy installation.
Would Not RecommendVery easy to install in a small space. Having only one copper line on the hot water dispenser tank to connect to the cold water line made installation very easy. Some of the other dispensers had three connections so I chose this model for ease of installation. It's less expensive but it works fine. If it works for a few years, I'll be pleased. Takes about 15 minutes to install. A bit noisier than our previous larger Insinkerator hot water dispenser, but the slight bubbling noise isn't bad.
From insinkerator.com
Product performs as advertised
Would RecommendThis unit replaces another Insinkerator Hot 1 we installed about 6 years ago. I recommend turning down the thermostat from the factory setting. The water is still plenty hot to make tea or instant coffee. I think this increases the longevity of the unit.
From insinkerator.com
So easy to use
Would RecommendMy daughter in law had this in her house. Didn't know it existed. Very easy to start water for pasta, rice, vegetables. Very easy to have oatmeal, tea.
From insinkerator.com
Easy to install.
Would RecommendEasy to install. The under sink tightening of the nut can be a challenge due to space constraints. The way to deal with that is to align spigot up and tighten the nut under the sink before tightening the top nut and cap.
From insinkerator.com
Just what I wanted !
Would RecommendInstantly heats up my coffee cup to insure a good hot cup of coffee from my coffee maker, Great for tea, cocoa, instant oatmeal, etc Also great for rinsing butter from spoons prior to washing.
From insinkerator.com
The Invaluable Instant Hot Water Dispenser
Would RecommendFor over 35 years we have had an instant hot water dispenser next to our kitchen sink. If you have never had one you do not know the number of times each day you use hot water in preparing foods. Even when I need boiling water I start with water from my Instant Hot Water Dispenser poured into my pain, then I place it on the stove and quickly bring the water temperature up to boiling--much faster than starting with tap water and bringing it to a boil. It is true, the tank of the Instant Hot Water...
Verified Purchaser
Worsk good.
Would RecommendGreat for what it does producing hot water quickly.
From insinkerator.com
Works well but noisy. Poorly insulated, counter top is hot to touch.
Would RecommendWorks well but noisy. Poorly insulated, counter top is hot to touch. I replaced a twenty year old insinkerator that did not have these problems.
From insinkerator.com
product had several defects
Would Not RecommendNever has any problems with insinkerator products before. Until this insta hot. Will never purchase this model again. Spend more money and get something worth installing.
From insinkerator.com
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with your hot water dispenser. Our cu...
Multi use appliance.
Would RecommendWe have used our heater for instant coffee, tea, hot chocolate, pet food prep, soup water addition, bullion, preheating coffee water for a French press, pre-rinsing stuck on food from dishes and silverware, and pre-warming tea pots. Hot water recovery time is very fast - faster than an electric stove. A definite kitchen asset.
From insinkerator.com
Excellent
Would RecommendReally love my instant hot tap:) Perfect cup of tea.
From insinkerator.com
this product is easy to install.
Would RecommendThis is my third Hot1 in the past 6 years. I continue to buy it as I would have a hole in my granite counter if I didnt. The product does not have a constant even flow of water after a while and it is starting do do it now. I love the instant hot water for my coffee, but not the inconvenience of how it spits out after a while. If I need to do something to rectify this issue, let me know.
From insinkerator.com
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with your hot water dispenser. Our cu...
Love the hot water
Would RecommendPrevious one lasted 10 years -just replaced it. It was leaking from the box. Easy installation. Love my hot water could have it whenever I need hot water don't have to wait for water to boil. Only thing is I would hope they would change the casing to something more durable than plastic. Great price compared to others. Wish had different finishes.
From insinkerator.com

Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with your hot water dispenser. Our c...