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Nest Smart Thermostat for Home in Sand

Ratings & Reviews for Google Nest Smart Thermostat for Home in Sand

4.0
936
Review
 4 out of 5
936 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the smart thermostat for remote smartphone control, voice assistant integration, and intuitive scheduling that saves energy. Most find installation straightforward, completing it in under 30 minutes without professional help. The sleek design and responsive touch interface receive consistent compliments. Many report measurable reductions in energy bills through learning capabilities and away-mode automation. However, some experience Wi-Fi connectivity issues and frustration with app migration. A few note temperature inconsistencies or compatibility challenges. Overall, most customers consider it a worthwhile investment despite minor technical drawbacks.

Customer review summary generated by AI, including incentivized reviews.
936 Customer Reviews

Terrible

Would Not Recommend

All wires were there including the “C”. Confirmed with an HVAC tech and and electrician it yet 2 of the 3 stats were not detecting C or white wire

January 1, 2022

From Google LLC

Response from Google Customer Care

Hi Jmcee10, thanks for taking the time to share your feedback. We’re sorry to learn that the Nest Thermostat isn’t detecting your wires. We hear you,...

Google Customer CareJanuary 5, 2022

Doesn’t hold temps

Would Not Recommend

I bought this with high expectations, however, not being able to set a temperature and hold it for an extended period of time is a bummer. I purchased this for an Airbnb home, with the thought of saving a bunch of money, which I will, but being able to “hold” a temp for an extended period of time would have been ideal, and a no brainer with the technology of a smart thermostat. Having to log in every day to reset the temperature is a hassle to say the least.

January 1, 2022

From Google LLC

Response from Google Customer Care

Hi Mike S, thanks for sharing your experience. We’re sorry to hear that Nest Thermostat didn’t meet your expectations. The hold feature of the Nest ...

Google Customer CareJanuary 5, 2022

Google Nest review

Would Not Recommend

Had it installed two weeks ago as part of my Electric company’s plan. So far impressed with its function and my ability to control it.

December 31, 2021

From Google LLC

Love it

Would Recommend

We really like the idea of being able to set the temperature from our phones wherever we are. I don't have to get up and change it anymore. Also being able to apply the schedule has helped us so much

December 31, 2021

From Google LLC

Excellent thermostat

Would Recommend

This is the third smart thermostat I have used. It was easy to install. It is fairly intuitive making choices simple. Programming is much better and simpler than my previous thermostat experience with brand Honey….The unit is small and attractive. Controls are easy to learn.

December 31, 2021

From Google LLC

Awful experience

Would Not Recommend

Let me start by saying that we have 2 older nest thermostats that we love and installed ourselves in our house in Louisiana. I attempted to install one in my parent’s house in PA. First, it turned the system on, but blew cold air instead of hot. Then, we called installation/tech support while the hvac service guys were here. We got nowhere. The support team was over their head and couldn’t answer questions from the hvac guys or give us any information that would help us install it properly. ...

December 30, 2021

From Google LLC

Response from Google Customer Care

Hi Jessa, thanks for taking the time to share your feedback. We’re sorry to hear that the Nest Thermostat isn’t working as expected, and that our supp...

Google Customer CareJanuary 4, 2022

Nest thermostat

Would Not Recommend

It’s a thermostat and it works but it isn’t easy to use and is always being disconnected from the internet..I have a difficult time finding where to program and adjust the parameters so I can set it and forget it.

December 30, 2021

From Google LLC

Response from Google Customer Care

Hi Rpimen, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing connectivity issues with Nest Thermostat. ...

Google Customer CareJanuary 3, 2022

Easy and reliable

Would Recommend

I found this to be very easy to install, I had the 5 wire already ran new, If you do not have 5 wires take the Green wire on the board and put it on C then you need a jumper between W and Y on the board with 18 gage wire and the power off. Other way make sure you have the same color wires matching on the thermostat, yet if you have a 5 wire it will be R is Red, Y is yellow, W is White, G grn and use the Blue for C on the stat and the board

December 29, 2021

From Google LLC

Disconnect from Wifi

Would Not Recommend

If I can get it to stay connected to wifi, it would be better. Get the real NEST thermostat and be happy.

December 29, 2021

From Google LLC

Response from Google Customer Care

Hi Nick, thanks for posting your feedback. It’s unfortunate to hear that you’re having connectivity issues with Nest Thermostat. Connectivity issues ...

Google Customer CareJanuary 2, 2022

Hold

Would Not Recommend

There is no easily visible way to hold a temperature while you're away from your home for any length of time.

December 29, 2021

From Google LLC

Response from Google Customer Care

Hi Bill, thanks for posting a review. We’re sorry to learn that you’re having challenges setting up your temperature on Nest Thermostat. The hold fe...

Google Customer CareJanuary 2, 2022

Instructions lacking

Would Recommend

After installing the thermostat I was unable to get the device to work as demonstrated due to my system being an older HVAC style and the installer had taken a creative approach to putting together the electrical panel, or some hack had really done a number in replacing components in an illogical manner, either way the common wire wasn't exactly where is should have been. After researching YOUTUBE for hours I finally located a video that dealt with my issue. Using the video I was able to track d...

December 29, 2021

From Google LLC

Convenient

Would Recommend

I like my new nest thermostat, it offers the convenience of monitoring energy efficiency while maintaining the temperature at a comfortable level.

December 27, 2021

From Google LLC

Not very smart

Would Not Recommend

Looks great on wall but won’t respond to presence sensing and location services to go from home to away. Been with t3ch support 5 times and no help. Frustrating

December 26, 2021

From Google LLC

Response from Google Customer Care

Hi Walt, thanks for posting your review. We apologize for a frustrating experience with our support team and your Nest Thermostat. Your thermostat com...

Google Customer CareDecember 29, 2021

Minor issues...

Would Recommend

Product worked great for the first two Weeks. 1 of the 3 units consistently drops off the network. I am having to weekly reset the device and add it back on the network. Other then this issue, they work just fine.

December 26, 2021

From Google LLC

Works like advertised

Would Recommend

A little difficult to install and set up, but after several tries, it's installed and working. Most useful thing is being able to control the downstairs Nest thermostat while upstairs. While I don't leave home much, some users might like the ability to turn on the AC/heat remotely a little before they arrive back home.

December 26, 2021

From Google LLC

A Look Great and Works Great Thermostat

Would Recommend

I will admit I was a little nervous when installing the thermostat because I had no experience with installing on before. However, it ended up being fairly easy once I got the settings worked out. Ever since then it's been working great.

December 26, 2021

From Google LLC

5 stars

Would Recommend

Nest Thermostat works as advertised. Professional installation is recommended.

December 26, 2021

From Google LLC

Great purchase

Would Recommend

This was a great purchase! Being able to control the thermostat from my cell is awesome.Installation was super easy

December 25, 2021

From Google LLC

Will not work

Would Not Recommend

Does not recognize wires that ARE connected. I can't use it.

December 25, 2021

From Google LLC

Response from Google Customer Care

Hi Eddie, thanks for sending in your feedback on your Nest Thermostat. We're sorry to hear that the device doesn't recognize the wires that are alread...

Google Customer CareDecember 28, 2021

Nest thermostat

Would Not Recommend

Very very limited on features kinda disappointed. If you want a simple bare bones smart thermostat than it’s great. Was just expecting a little more.

December 25, 2021

From Google LLC

Response from Google Customer Care

Hi Travis, thanks for sharing your review with us. We're sorry to hear that your experience with your Nest Thermostat didn't meet your expectations. Y...

Google Customer CareDecember 28, 2021