Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the smart thermostat for remote smartphone control, voice assistant integration, and intuitive scheduling that saves energy. Most find installation straightforward, completing it in under 30 minutes without professional help. The sleek design and responsive touch interface receive consistent compliments. Many report measurable reductions in energy bills through learning capabilities and away-mode automation. However, some experience Wi-Fi connectivity issues and frustration with app migration. A few note temperature inconsistencies or compatibility challenges. Overall, most customers consider it a worthwhile investment despite minor technical drawbacks.
Customer review summary generated by AI, including incentivized reviews.Terrible
Would Not RecommendAll wires were there including the “C”. Confirmed with an HVAC tech and and electrician it yet 2 of the 3 stats were not detecting C or white wire
From Google LLC
Doesn’t hold temps
Would Not RecommendI bought this with high expectations, however, not being able to set a temperature and hold it for an extended period of time is a bummer. I purchased this for an Airbnb home, with the thought of saving a bunch of money, which I will, but being able to “hold” a temp for an extended period of time would have been ideal, and a no brainer with the technology of a smart thermostat. Having to log in every day to reset the temperature is a hassle to say the least.
From Google LLC
Hi Mike S, thanks for sharing your experience. We’re sorry to hear that Nest Thermostat didn’t meet your expectations. The hold feature of the Nest ...
Google Nest review
Would Not RecommendHad it installed two weeks ago as part of my Electric company’s plan. So far impressed with its function and my ability to control it.
From Google LLC
Love it
Would RecommendWe really like the idea of being able to set the temperature from our phones wherever we are. I don't have to get up and change it anymore. Also being able to apply the schedule has helped us so much
From Google LLC
Excellent thermostat
Would RecommendThis is the third smart thermostat I have used. It was easy to install. It is fairly intuitive making choices simple. Programming is much better and simpler than my previous thermostat experience with brand Honey….The unit is small and attractive. Controls are easy to learn.
From Google LLC
Awful experience
Would Not RecommendLet me start by saying that we have 2 older nest thermostats that we love and installed ourselves in our house in Louisiana. I attempted to install one in my parent’s house in PA. First, it turned the system on, but blew cold air instead of hot. Then, we called installation/tech support while the hvac service guys were here. We got nowhere. The support team was over their head and couldn’t answer questions from the hvac guys or give us any information that would help us install it properly. ...
From Google LLC
Hi Jessa, thanks for taking the time to share your feedback. We’re sorry to hear that the Nest Thermostat isn’t working as expected, and that our supp...
Nest thermostat
Would Not RecommendIt’s a thermostat and it works but it isn’t easy to use and is always being disconnected from the internet..I have a difficult time finding where to program and adjust the parameters so I can set it and forget it.
From Google LLC
Hi Rpimen, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing connectivity issues with Nest Thermostat. ...
Easy and reliable
Would RecommendI found this to be very easy to install, I had the 5 wire already ran new, If you do not have 5 wires take the Green wire on the board and put it on C then you need a jumper between W and Y on the board with 18 gage wire and the power off. Other way make sure you have the same color wires matching on the thermostat, yet if you have a 5 wire it will be R is Red, Y is yellow, W is White, G grn and use the Blue for C on the stat and the board
From Google LLC
Disconnect from Wifi
Would Not RecommendIf I can get it to stay connected to wifi, it would be better. Get the real NEST thermostat and be happy.
From Google LLC
Hi Nick, thanks for posting your feedback. It’s unfortunate to hear that you’re having connectivity issues with Nest Thermostat. Connectivity issues ...
Hold
Would Not RecommendThere is no easily visible way to hold a temperature while you're away from your home for any length of time.
From Google LLC
Hi Bill, thanks for posting a review. We’re sorry to learn that you’re having challenges setting up your temperature on Nest Thermostat. The hold fe...
Instructions lacking
Would RecommendAfter installing the thermostat I was unable to get the device to work as demonstrated due to my system being an older HVAC style and the installer had taken a creative approach to putting together the electrical panel, or some hack had really done a number in replacing components in an illogical manner, either way the common wire wasn't exactly where is should have been. After researching YOUTUBE for hours I finally located a video that dealt with my issue. Using the video I was able to track d...
From Google LLC
Convenient
Would RecommendI like my new nest thermostat, it offers the convenience of monitoring energy efficiency while maintaining the temperature at a comfortable level.
From Google LLC
Not very smart
Would Not RecommendLooks great on wall but won’t respond to presence sensing and location services to go from home to away. Been with t3ch support 5 times and no help. Frustrating
From Google LLC
Hi Walt, thanks for posting your review. We apologize for a frustrating experience with our support team and your Nest Thermostat. Your thermostat com...
Minor issues...
Would RecommendProduct worked great for the first two Weeks. 1 of the 3 units consistently drops off the network. I am having to weekly reset the device and add it back on the network. Other then this issue, they work just fine.
From Google LLC
Works like advertised
Would RecommendA little difficult to install and set up, but after several tries, it's installed and working. Most useful thing is being able to control the downstairs Nest thermostat while upstairs. While I don't leave home much, some users might like the ability to turn on the AC/heat remotely a little before they arrive back home.
From Google LLC
A Look Great and Works Great Thermostat
Would RecommendI will admit I was a little nervous when installing the thermostat because I had no experience with installing on before. However, it ended up being fairly easy once I got the settings worked out. Ever since then it's been working great.
From Google LLC
5 stars
Would RecommendNest Thermostat works as advertised. Professional installation is recommended.
From Google LLC
Great purchase
Would RecommendThis was a great purchase! Being able to control the thermostat from my cell is awesome.Installation was super easy
From Google LLC
Will not work
Would Not RecommendDoes not recognize wires that ARE connected. I can't use it.
From Google LLC
Hi Eddie, thanks for sending in your feedback on your Nest Thermostat. We're sorry to hear that the device doesn't recognize the wires that are alread...
Nest thermostat
Would Not RecommendVery very limited on features kinda disappointed. If you want a simple bare bones smart thermostat than it’s great. Was just expecting a little more.
From Google LLC
Hi Travis, thanks for sharing your review with us. We're sorry to hear that your experience with your Nest Thermostat didn't meet your expectations. Y...

Hi Jmcee10, thanks for taking the time to share your feedback. We’re sorry to learn that the Nest Thermostat isn’t detecting your wires. We hear you,...