Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the smart thermostat for remote smartphone control, voice assistant integration, and intuitive scheduling that saves energy. Most find installation straightforward, completing it in under 30 minutes without professional help. The sleek design and responsive touch interface receive consistent compliments. Many report measurable reductions in energy bills through learning capabilities and away-mode automation. However, some experience Wi-Fi connectivity issues and frustration with app migration. A few note temperature inconsistencies or compatibility challenges. Overall, most customers consider it a worthwhile investment despite minor technical drawbacks.
Customer review summary generated by AI, including incentivized reviews.Nest is a PLUS
Would RecommendHad a bit of a problem with the installation, but that appears to be corrected at this point. Otherwise really do like the Nest Thermostat.
From Google LLC
NEST review
Would RecommendOverall, I enjoy the product. Easy to setup up and navigate. My only little issue is the home/away feature doesn’t always work. Sometimes it can detect I am away and other times, or most of the time, it doesn’t.
From Google LLC
Love my nest!
Would Not RecommendEasy to install and really helps with temp control.
From Google LLC
Nest
Would Not RecommendInstallation wasn’t too hard, but the settings didn’t work with my unit. When the heat was on, the a/c unit outdoors would kick on.
From Google LLC
Google Nest thermostat
Would Not RecommendInstallation was not too difficult. I needed the trim kit.Programming thru your phone was OK. Main problem was I could not find a way too shut the fan off when there was no call for heat (forced air system). The fan ran constantly creating draftiness which we did not like. This would be fine in summer months when you are using the air conditioning, but in northeast winter you do not want a "drafty" house. I took the thermostat down and put the old one back up.
From Google LLC
Hi Iibassman, thank you for sharing your review. We're sorry to hear that your Nest Thermostat is experiencing issues with the fan constantly running....
Simple, clean and effective
Would RecommendVery sleek, unobtrusive design. Easy to install. I love that the size of the temp setting is large and bright enough to be viewed from across the room. The auto "away" function is fantastic for saving energy.
From Google LLC
Think before you buy
Would Not RecommendOnly after you open the box and trying to assemble you would learn if it can work in your house. Mainly around the power issue
From Google LLC
Hi, thanks for contacting our support team. We're sorry to hear about your disappointing experience with Nest Thermostat. To ensure compatibility of ...
Nest
Would Not RecommendThis is my third Nest. One in each of three homes. I am not a fan of this model. Tapping and rubbing to make it work is a pain. Also I have two homes on the Nest app. This model can only be on the Google app. Seems ridiculous. Adjusting home and away is not as easy as my other models. This one was a Christmas gift so I accepted it and will work with it. I installed my first two but finely found a Google person to solve my problem and frustration.
From Google LLC
Hi Randytog, thank you for your feedback on your Nest Thermostat and we're sorry to hear that your experience with the device was less than ideal when...
Works great install directions were ok.
Would RecommendWorks great! Scheduling etc. through the app is easy. That being said the instal directions were confusing. And it was not the first thermostat I have installed. Once I finally found a diagram that matched my wires and brand of heat pump it was basically plug and play.
From Google LLC
Wonderful insight to energy usage
Would RecommendWe love that we can see how much energy we use for our normal daily use. Also love that we can control it away from home
From Google LLC
Smart thermostat
Would RecommendPretty easy installation and easy-to-use interface to set it up no hassle at all.
From Google LLC
Nest thermostat
Would Not RecommendI connected it and even I tried heading it started cooling ............for cooling also ....it cooled ........heat never worked ..
From Google LLC
Hi Mayank, thank you for sharing your feedback. We're sorry to hear that your heat didn't work when using your Nest Thermostat. We'd like to know more...
Google Nest Thermostat
Would Not RecommendInstallation was easy and manual control of the thermostat is nice. However, after a few days, I realized I couldn't change default settings for Eco, Comfort, Away modes. They are way off of what I would want to program. Plus, I wanted to try programming and discovered the unit is now "Offline". I don't know how it is offline and the application has no way to reset the network connection. Probably have to start all over with the setup process, but frankly I am tired of paying for stuff that...
From Google LLC
Hi SW_Vegas, thanks for taking the time to share your feedback. We’re sorry to learn that you’re having multiple issues with your Nest Thermostat. Yo...
So far so good
Would RecommendThe Nest was easy to set up and program to our schedule. It took a while to figure out a few options syncing it with our Echo. We have multiple Nests at multiple homes and also different brands of thermostats at each home which adds some complex communication challenges. If you hsve a single home with one thermostat, it's a breeze.
From Google LLC
Not good w/ Alexa
Would Not RecommendBeen trying to connect to Alexa.... Called for help, got told I have too many Alexa apps for this to work.
From Google LLC
Google nest thermostat
Would Not RecommendKeeps going off line. Nothing is wrong with my internet service yet I have to reset a couple of times a week.
From Google LLC
Hi Maggie, thanks for sharing your experience. We’re sorry to learn that you came across connectivity issues with your Nest Thermostat. Connectivity ...
Nest Thermostat
Would RecommendGreat product. Wish it would display and record outdoor temperatures. That way you could look at energy use as a function of outdoor conditions.
From Google LLC
Nest thermostat
Would Not RecommendIt worked fine for almost a year. Then it has dropped WIFI dozens if not hundreds of times. I installed a new one and the same thing happened immediately. A lot of people complaining about this on Nest Forums. Nobody has a fix. Frustrating to say the least.
From Google LLC
Hi Randy, thanks for sharing your review here. We're sorry for the frustrating experience with your Nest Thermostat. We'd like to get a better look at...
Great thermostat upgrade
Would RecommendUpgraded an old Mercury switch thermostat to a good nest. Makes it way easier to control the house temp when I'm there and away saving me money.
From Google LLC
better than expected
Would Recommendinstalled my nest 3 weeks ago and really like the convenience and control that it gives me. easy to follow instructions on the install and quick and easy.
From Google LLC

Hi Kate, thanks for taking the time to share your feedback. We regret to hear that your Nest Thermostat isn’t working as expected. If you have a heat...