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Nest Smart Thermostat for Home in Sand

Ratings & Reviews for Google Nest Smart Thermostat for Home in Sand

4.0
936
Review
 4 out of 5
936 Reviews


69% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the smart thermostat for remote smartphone control, voice assistant integration, and intuitive scheduling that saves energy. Most find installation straightforward, completing it in under 30 minutes without professional help. The sleek design and responsive touch interface receive consistent compliments. Many report measurable reductions in energy bills through learning capabilities and away-mode automation. However, some experience Wi-Fi connectivity issues and frustration with app migration. A few note temperature inconsistencies or compatibility challenges. Overall, most customers consider it a worthwhile investment despite minor technical drawbacks.

Customer review summary generated by AI, including incentivized reviews.
936 Customer Reviews

Not my fav

Would Not Recommend

The fact that it looks like you can turn it but then have to touch a spot on one side to to anything is difficult. Had over a month and still not used to it. Also You can’t use the nest app you HAVE to use Google Home. Makes no sense. I have nothing else I use on google home.

December 25, 2021

From Google LLC

Response from Google Customer Care

Hi Tone, thanks for taking the time to share your feedback. We’re sorry to hear that you’re having challenges using the new Nest Thermostat, and that ...

Google Customer CareDecember 29, 2021

Not As Described

Would Not Recommend

Thermostat has a rather cheap feel to it and makes it feel easily breakable.We purchased this unit specifically because it's battery operated and we knew we didn't have a C wire. Despite being advertised as an option for thermostats that don't have a C wire, even this thermostat doesn't work without the C wire.

December 25, 2021

From Google LLC

Response from Google Customer Care

Hi Jeff, thanks for sharing your feedback. We’re sorry to hear that the Nest Thermostat didn’t meet your expectations. The Nest Thermostat is designe...

Google Customer CareDecember 29, 2021

Nest Thermostat

Would Recommend

I love our new Nest thermostat, I love the way I can control it from my phone from anywhere in our home. Also I hooked it up to out Alexa and my family can control from that device.

December 25, 2021

From Google LLC

I need training on how to use it.

Would Recommend

My handyman installed it and I’ve forgotten how to use it. I’m in my mid-60s, so I need large print instructions for a simple, to-the-point video.

December 25, 2021

From Google LLC

Response from Google Customer Care

Hi Sabria, thanks for posting your feedback. We're sorry to hear that you don’t have a manual for your Nest Thermostat. We designed Nest Thermostat w...

Google Customer CareDecember 29, 2021

Ok thermostat

Would Recommend

Wasn't seamless connecting, had to search on line to find solution, needed common wire. App works great and easy to program. Controlling from the unit isn't a good experience. I stayed at an Airbnb recently that had the better version. Spend the extra money and get the best one.

December 23, 2021

From Google LLC

Response from Google Customer Care

Hi Brink, thanks for sending in your feedback on your Nest Thermostat. We're sorry to learn of your difficult experience when setting up your device. ...

Google Customer CareDecember 25, 2021

Difficult set up

Would Recommend

It was not very easy to set up multiple errors. Had to Google whatbth issue was vs the app walking me through we figured it out, but woukd have been nice for troubleshooting steps to walk you though. Overall I do like the nest, still having difficult with the economy setting and dropping the heat to 56 need to figure that out next

December 22, 2021

From Google LLC

Response from Google Customer Care

Hi RM urbana, thanks for sharing your review. We're sorry to learn that your experience with your Nest Thermostat has been a challenge setting up. We ...

Google Customer CareDecember 24, 2021

Works great!

Would Recommend

The previous smart thermostat worked most of the time, but was slow to respond to changes and frequently was inaccessible from the Google Home app or proprietary app from the manufacturer.The Nest Thermostat on the other hand is very reliable and works very well.

December 21, 2021

From Google LLC

Nest

Would Recommend

Great thermostat have it do loaded on phone can control it from far away

December 21, 2021

From Google LLC

Nest with Heat Pump

Would Not Recommend

Had to go back to my more conventional Honeywell Wi-Fi Thermostat. Could not get the Nest to perform properly with my Heat Pump System, with regard to the frequency of heating cycles and on/off temperature interval.

December 20, 2021

From Google LLC

Response from Google Customer Care

Hi Mike R, thanks for sharing your experience. We’re sorry to hear that Nest Thermostat isn’t working as expected. We value your feedback as we’re a...

Google Customer CareDecember 23, 2021

Started working right away

Would Recommend

I needed a new thermostat for an in law suite and this Nest product for the bill. Installation was made easy by the animated step by step instructions. Not long after the thermostat was installed I started getting suggestions on how to save energy.

December 17, 2021

From Google LLC

Great upgrade for me, but...

Would Not Recommend

I'm happy I finally have a "smart" thermostat that I can control remotely from my phone. HOWEVER, I have one HUMONGOUS problem with the Nest. The SOFTWARE. Google feels that it knows my house better than I do, and INSISTS on only providing the option to set a "hold" temperature for up to 24 hours at a time. When it ends it CONSTANTLY wants to play "nanny" and turn my temp down in the winter to insanely low temps. WHY can't I just have an option to set the temperature at 71 and LEAVE IT THERE??? ...

December 17, 2021

From Google LLC

Response from Google Customer Care

Hi Eric, thanks for sharing your feedback. We’re sorry to learn that you’re having challenges setting up your temperature on Nest Thermostat. The ho...

Google Customer CareDecember 22, 2021

Nest thermostat

Would Recommend

It was a little more difficult than the hub to install (good instructions for wiring, and pretty straight forward anyway). It is causing some grief - we are home all day, everyday, and it keeps changing to eco mode and resetting to 56 degrees. Tried to find a way to disable this mode, but no luck so far. Other than that it works well with the hub and is easy enough to reset temps.

December 16, 2021

From Google LLC

Response from Google Customer Care

Hi Scott, thanks for informing us about the difficult experience setting up Nest Thermostat. We apologize for any inconvenience this may have caused y...

Google Customer CareDecember 20, 2021

new to me

Would Recommend

first time i use a smart thermostat. it makes it really easy to use your a/c

December 16, 2021

From Google LLC

Good, but lacking a few niceties

Would Recommend

For me it was hard to install, as I had no C wire. Most people won't have this issue. There are two changes I wish it had:1) it is small, so had little chance of covering the hole. So you may need to buy a faceplate, which are outrageously expensive relative to generic faceplates. Google could sell these as an addon at a reasonable price.2) I wish you could change the display, even just a little. The "set" temperature is huge, and the "measured" temperature is small, IMHO backwards. BUT wh...

December 15, 2021

From Google LLC

Response from Google Customer Care

Hi epagepete, thanks for taking the time to share your feedback. We are sorry to learn that you had challenges during the installation of your Nest Th...

Google Customer CareDecember 20, 2021

50/50

Would Not Recommend

We have a Nest thermostat both upstairs and downstairs. The upstairs thermostat is “offline” 75% of the time. While it still works, and we can still adjust the thermostat, it is not accessible through the app, which is part of the draw of having a smart thermostat. Its a lot of work to troubleshoot and get it back online each time this happens. It seems there is a different reason for it being offline each time. The downstairs Nest has never had this issue.

December 14, 2021

From Google LLC

Response from Google Customer Care

Hi Sailerj, thanks for sharing your review here. We're sorry to hear that your Nest Thermostat upstairs is experiencing some difficulties staying onli...

Google Customer CareDecember 19, 2021

Nest thermostat - works as advertised

Would Recommend

Overall, works as expected. Installs relatively easily with backplate. The backplate seems to be curved backwards as it curves away from the wall which is weird. I guess it is just the way it was designed. It is not feature rich as you would expect from others but then again, this was the cheapest Nest thermostat. Easy to integrate with Alexa, works on app, and overall nice and clean appearance. The two parts I ding this for is the backplate (stated earlier) which you will most likely need becau...

December 14, 2021

From Google LLC

Easy to install, intuitive to control

Would Recommend

Great smart thermostat and a huge upgrade from the dumb one that came default on the wall. I love that it knows when I'm not home so I don't waste money heating/cooling an empty place.

December 14, 2021

From Google LLC

Nest Is Best

Would Recommend

Easy to install; easy to use; easy to buy. Has given me remote access from another state, and the ability to adjust my home's comfort level from bed! One extreme to the other, both just as easy.

December 14, 2021

From Google LLC

Always enjoyed these.

Would Recommend

This isn’t out first nest thermostat. We have always enjoyed having this system as it makes it so nice for hot or cold day to control all that’s going on with our home.

December 14, 2021

From Google LLC

pain in the butt to install

Would Not Recommend

doesn't work with old systems, pain in the neck to wire and difficult to get it to connect to my phone.

December 13, 2021

From Google LLC

Response from Google Customer Care

Hi Mike, thanks for sharing your feedback. It's unfortunate to learn that your Nest Thermostat seems to not work with your current system. The Nest Th...

Google Customer CareDecember 17, 2021