Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers independent control of each outlet and integration with voice assistants, which some users found useful for outdoor lighting and decorations. However, many customers reported connectivity issues, unreliable scheduling, and problems with the mobile app. The plug may not fit well in certain outdoor outlets. Overall, the product's performance seems mixed, with some users satisfied but others experiencing frustrating technical problems.
Customer review summary generated by AI, including incentivized reviews.Inconsistent connectivity despite strong WiFi
Would Not RecommendEasy to setup but horrific on keeping the set schedules despite verifying strong WiFi signals in both locations. I have multiple WiFi connected products in each spot that never drop connectivity. I’m returning them and looking for a better, more reliable solution.
Wifi outdoor light
Would RecommendI no longer need to go outside to turn on my christmas lights, set a time through the app and they automatically turn on.
Verified Purchaser
Thank you so much for leaving us this review! We are so happy that you are enjoying our Outdoor Smart Plug and have included it in your Holiday Decor...
Great smart plug
Would Not RecommendAwesome addition to the Christmas light display. Love that you can control each outlet individually. Works great with our Google home
Verified Purchaser
We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home holiday needs. -Cync Support Team
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Convenient
Would RecommendThis product was easy to set up and it worked great, I liked how you can turn your light's from anywhere, liked it so much I bought another one for the backyard.
Verified Purchaser
Glad you had a seamless experience getting your lights setup with our new app. Thank you for your review! -Cync Support Team
Was this Review Helpful ?
Thank you for leaving us this review. We are sorry to hear that you had such a less than ideal situation with both our indoor and outdoor smart plug....
Great for timed outdoor Christmas lights
Would RecommendI have this plug and 8 of the Cync branded floodlights which can change color. The floods illuminate the front of the house. The plug can be controlled using the smart phone app. I had to create a “scene” to turn the outlets on (the two outlets can be controlled separately) and then off, at set times. Between those times, I created scenes to change the lamp colors. The mobile app could use better UI design and execution but it works if you read the online help and have some patience. It took me...
Thank you so much for leaving us this review! We appreciate you leaving us this feedback and will be passing it along to our development team. - Cync...
It's OK but reasonable
Would Recommend[This review was collected as part of a promotion.] The GE Snyc outdoor plug is something I would consider a basic, affordable plug. It's bigger than I anticipated but once you delve through getting it connected, it does work. It took some time to discover, which was definitely frustrating. Once I finally connected it was easy to navigate.
From gelighting
Christmas Miracle!
Would Recommend[This review was collected as part of a promotion.] I don't do many lights outside for the holidays, but I have two family heirlooms that are a light up Santa and a light up Frosty. I hate leaving them on all night and day, but it is hard to remember to unplug them and turn them off in the morning craziness before work and school. This plug is really great quality and works!
From gelighting
Great product!
Would Recommend[This review was collected as part of a promotion.] The smart plugs are easy to set up... I also use the full color bulbs and the C by GE dimmer switches. All devices now have solid communication through the C-reach hub and HomeKit functions are good. The only problem at the moment has to do with the way the bulbs when used with HomeKit handle color... not as bright and sharp as in the C by GE app
From gelighting
Very Cool!!
Would Recommend[This review was collected as part of a promotion.] This is an absolute must have for any outdoor decorations for the holidays. Makes it very easy to control the on/off controls for any yard art. We used it for Halloween decorations, Thanksgiving and soon Christmas. Super easy set up for those that aren't super tech savvy.
From gelighting
Easy to use all in one plug
Would Recommend[This review was collected as part of a promotion.] This was super easy to use. I have an outdoor area with a fountain and I didn’t want it to just stay running all the time so I got this plug so I could turn it off and on from a app. It works great for that. I highly recommend it.
From gelighting
great outdoor plug
Would Recommend[This review was collected as part of a promotion.] this is a good plug to have around for home use or if you go camping and are outside and you need a power plug! works perfectly and easy to use. I take this to all my outdoor events in case of an emergency too.
From gelighting
Plug
Would Recommend[This review was collected as part of a promotion.] I got the Cync - GE CYNC SMART HOME OUTDOOR SMART PLUG 1PK and it was very easy to use and apply. It worked very well and it's my favorite thing I have right now. I highly recommend this product to everyone!
From gelighting
Great Outdoor Smart Plug
Would Recommend[This review was collected as part of a promotion.] Using this to hook up our Christmas lights this year. Wired up and tested this weekend. Was a breeze to set up and its easy to use. We use LED lights so this is more than sufficient for this project. Highly recommend
From gelighting
So easy to use!
Would Recommend[This review was collected as part of a promotion.] So easy to use and syncs up with Alexa and Google home. The app is easy to use and so easy to set up. I used it with my Halloween inflatables and it worked great! I will be using it for my holiday decorations from now on. I think I’m also going to get one for my lamps indoors so that I can set a timer for my house lights. It’s a great idea for when I’m out of town and don’t want anyone to know.
From gelighting

Hello Paul, your device not following the Schedules that you set for your Outdoor Smart Plug. We would love and opportunity to assist you with this a...