Ratings may include incentivized customer reviews.
What Customers Are Saying
The product offers independent control of each outlet and integration with voice assistants, which some users found useful for outdoor lighting and decorations. However, many customers reported connectivity issues, unreliable scheduling, and problems with the mobile app. The plug may not fit well in certain outdoor outlets. Overall, the product's performance seems mixed, with some users satisfied but others experiencing frustrating technical problems.
Customer review summary generated by AI, including incentivized reviews.Not worth it
Rarely works properly. Easier to just use standard timer
Verified Purchaser
A great basic smart plug. Each side is independent
Would RecommendGreat device. Impressed each outlet can be controlled independently. Unfortunately GE forgot to include automation.
Verified Purchaser
Hi Samjam, thank you for your review. We have a scheduling function that can automate this device in the Cync app. More info can be found here cyncsu...
Conscience
Would RecommendIt was jus what I wanted for the holiday! To be able to sync my lights to my home hub
Verified Purchaser
Thank you for leaving us this review! We are happy to hear that you have been enjoying the seamless control that you can have over your devices! - Cy...
Works as advertised
Would RecommendI’m able to use this for my Christmas lights no matter where I am. It also lets you choose a schedule to turn on and off the lights!
Verified Purchaser
Hey Mike, thanks for leaving us this review! We are happy to hear that you have been enjoying our Outdoor Smart plug. We appreciate you including us ...
Lighting made easy
Would RecommendI like this device because I can turn on/off Christmas lights from my phone; but there are a few connectivity issues.
Verified Purchaser
We are grateful to be a part of your holidays! Thank you for choosing Cync as your brand for your smart home holiday needs. -Cync Support Team
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Read instructions
Would RecommendEasy to connect, make sure you read all of the instructions first.
Verified Purchaser
Glad you had a smooth experience so far with getting your plug set up and ready for use. Thank you for taking the time to leave a review it means a l...
Convenient outdoor smart plug
Would RecommendBought this for my outdoor Christmas decor. Very easy to set up. They also have a helpful YouTube video on how to set up a schedule when I want my decor to turn on and off.
Verified Purchaser
Thank you for leaving us this review! We are so happy to hear that you have included us in your families Smart Home Venture. - Cync Support Team Was this Review Helpful ?
Thank you for leaving us this feedback. Our Outdoor Smart Plug is able to be connected to a Google Home Ecosystem such as a Nest or a Google Home Min...
Piece of crap
Would Not RecommendStarted out great. Downloaded app, set up account, plugged in and the process would start. Then an hour later it would never connect with the internet, even inside sitting beside a router. Going back!
Hey Leeanna, setting up your Smart Plug only for it to stop working shortly after set up is frustrating. We were experiencing a momentary disruption ...
Doesn't have On At Sunset mode- returned to store
Would Not RecommendI thought all of these smart plugs do sunrise/sunset, but this one does not. I returned both of them.
Verified Purchaser
Thank you for leaving us this feedback. We are sorry that we currently don't have the Sunset/Sunrise feature but this is feedback that we will be...
We would love to know what is not working on your app, and get any issues resolved. Please consider reaching out to our support team at 1-844-302-294...