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Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )

Ratings & Reviews for GE Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )

4.4
1961
Review
Ā 4.4 out of 5
1965 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise the washer for its smart detergent dispensing system, which automatically dispenses the correct amount per load, eliminating manual guesswork. The large capacity handles bulky items like king-size comforters, while the powerful spin cycle leaves clothes significantly drier. Reviewers highlight quiet operation, the UltraFresh Vent system for odor control, and smartphone connectivity for cycle monitoring. Most find the sleek design attractive and cleaning performance excellent. However, some report reliability issues including control board failures and costly repairs, with concerns about service responsiveness. Overall, the majority consider it a worthwhile investment despite occasional drawbacks.

Customer review summary generated by AI, including incentivized reviews.
1965 Customer Reviews

Awful Vibration and Customer Service

Would Not Recommend

We purchased this washing machine and in less than 9 months we needed a service call because the vibration from the spin cycle shook the entire house. A rear bearing was replaced. After 8 service call visits it was determined by the service company that a new washer was needed and they recommended replacement to GE. The GE customer service told us that since the new washer was technically working, even though the vibration has been so bad a stud is coming out of the wall, they will not replace i...

March 25, 2026
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Response from GE Answers

We'd like to assist with your washer shaking and getting off balance. Firstly, let's make sure the unit is level. You will need to push and p...

GE AnswersMarch 27, 2026

GE_Appliances

Stylish

Would Recommend

Stylish, great size, cleans thoroughly

March 24, 2026
Verified Purchaser
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Great machine love it but it has a limit

Would Recommend

Capacity 5 stars Odor 5 stars Smartness 4 stars I love it but it has a strong kick for the water intake. I had to buy two water hammer adapters.

March 23, 2026

From geappliances.com

Way better than a top loader

Would Recommend

This machine is easy to use with a lot of options but very user friendly. With this machine being my first front load washer I can't speak to how this compares to other models. I will admit that I feel like my clothes are cleaner they were in my top loader. They do come out slightly dryer than my top loader. I do like the vent fresh option. We use this after we are done for the day

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Machine that really works

Would Recommend

I like the fact that it dispenses the soap itself and the high speed spinning. It really dries the fabric out, which makes the dryers work much easier.

March 22, 2026
From Stackable Large ( 5.0-cu ft ) Front-Load Washer with Steam Cycle ( White ) Verified Purchaser
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All is well but for 1

Features are fine except one. The Internet WiFi feature is limited to within 25 of your router. No other home device has such a limited range. Not sure it will be worth purchasing a network range extender to meet a 25 ft requirement.

March 20, 2026

From geappliances.com

So far so good!

Would Recommend

We've had Samsung products before and prefer the GE features of this washer much more! The venting and the smart dispense feature are very helpful, especially since my pre-teens are just learning how to wash their clothes. Now, I can make sure they use the right amount.

March 19, 2026

From geappliances.com

Like the laudromat at home!

I love all the options and the overall efficiency. Just like the laundromat.

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Great washer

We especially like the steam refresh after the wash is done. The clothes are washed completely and the out soap dispenser is a real plus.

March 17, 2026

From geappliances.com

Response from GE_Appliances

The Power Steam feature is such a nifty feature that we are happy you're enjoying. This washer also includes Dynamic Balancing Technology (dBTā„¢). Our ...

GE_AppliancesApril 8, 2026

Pleasantly surprised

Would Recommend

Overall above satisfied. Capacity great, power clean awesome, vent very beneficial. I do not use the Bluetooth tech as I dont find the need. Quiet while operating

March 17, 2026

From geappliances.com

One garment is a NO.

Would Not Recommend

Washer seams to work really well concerning cleanliness. However, when washing one garment the washer will not spin out. Washer will drain but clothes are dripping wet and I mean dripping wet. Washer sounds if it is spinning but it does not. I wear dress clothes which means some of my clothes need to be washed alone. So this is not good for me.

March 16, 2026

From geappliances.com

Response from GE_Appliances

We'd like to assist with your clothes still being wet after a completed cycle. It's extremely important that you wash a balanced load. Attempting to w...

GE_AppliancesMarch 18, 2026

So glad I needed to replace my washer

Would Recommend

Our old washer died after 15 years. This new washer is a game changer! Lighting inside, smart dispenser for soap, load choices for towels or bedding. The color is beautiful and it works like a dream. I only wish I was rich enough to buy the matching dryer too 😫 So glad we chose this washing machine. Million percent recommend

March 11, 2026

From geappliances.com

Response from GE_Appliances

We appreciate you choosing us to replace your older washer unit of 15 years. We are glad you are enjoying the many features and the look of your new w...

GE_AppliancesMarch 31, 2026

Great product ! Highly recommend

The overall machine is great, the ventilation takes a long time to dry the tub. I'd rather just leave the door open and not waste energy.

March 7, 2026

From geappliances.com

DOOR OPENING

Would Recommend

CHANGING THE DOOR TO OPEN ON THE OPPOSITE SIDE IS VERY DIFFICULT. WISH THE INSTALLER COULD HAVE DONE THAT.

March 6, 2026

From geappliances.com

Response from GE_Appliances

We'd like to address this issue with reversing the door swing. Instructions for reversing the swing are available starting on page 27 of the manual; t...

GE_AppliancesApril 1, 2026

Not as smart but still cool

Would Recommend

I purchased this because it says I can control dryer from washer and I can't reach top so I wanted this feature. I have not been able to use this feature as of yet. I also have mot been able to use the app as when I scan the code it says website not available. Sadly now I have to stand on a chair to reach the dryer controls Other than that I love it

March 4, 2026

From geappliances.com

Response from GE_Appliances

We’re glad to hear you’re loving the washer, and we’d like to help ensure you’re able to use all of this model’s great features. Dryer Control is avai...

GE_AppliancesApril 2, 2026

Good machine

The machine isn't very quiet and I wish companies would just build machines taller instead of making consumers purchase another product to raise them up for access. Saw a Samsung that was high profile with no riser required. Smart idea

March 4, 2026

From geappliances.com