
Ratings & Reviews for GE Stackable Large ( 5.0-cu ft ) Front Load Washer ( Carbon Graphite )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the washer for its smart detergent dispensing system, which automatically dispenses the correct amount per load, eliminating manual guesswork. The large capacity handles bulky items like king-size comforters, while the powerful spin cycle leaves clothes significantly drier. Reviewers highlight quiet operation, the UltraFresh Vent system for odor control, and smartphone connectivity for cycle monitoring. Most find the sleek design attractive and cleaning performance excellent. However, some report reliability issues including control board failures and costly repairs, with concerns about service responsiveness. Overall, the majority consider it a worthwhile investment despite occasional drawbacks.
Customer review summary generated by AI, including incentivized reviews.Awful Vibration and Customer Service
Would Not RecommendWe purchased this washing machine and in less than 9 months we needed a service call because the vibration from the spin cycle shook the entire house. A rear bearing was replaced. After 8 service call visits it was determined by the service company that a new washer was needed and they recommended replacement to GE. The GE customer service told us that since the new washer was technically working, even though the vibration has been so bad a stud is coming out of the wall, they will not replace i...
Stylish
Would RecommendStylish, great size, cleans thoroughly
Verified Purchaser
Great machine love it but it has a limit
Would RecommendCapacity 5 stars Odor 5 stars Smartness 4 stars I love it but it has a strong kick for the water intake. I had to buy two water hammer adapters.
From geappliances.com
Way better than a top loader
Would RecommendThis machine is easy to use with a lot of options but very user friendly. With this machine being my first front load washer I can't speak to how this compares to other models. I will admit that I feel like my clothes are cleaner they were in my top loader. They do come out slightly dryer than my top loader. I do like the vent fresh option. We use this after we are done for the day
From Stackable Large ( 5.0-cu ft ) Front-Load Washer with Steam Cycle ( White ) Verified Purchaser
Machine that really works
Would RecommendI like the fact that it dispenses the soap itself and the high speed spinning. It really dries the fabric out, which makes the dryers work much easier.
From Stackable Large ( 5.0-cu ft ) Front-Load Washer with Steam Cycle ( White ) Verified Purchaser
All is well but for 1
Features are fine except one. The Internet WiFi feature is limited to within 25 of your router. No other home device has such a limited range. Not sure it will be worth purchasing a network range extender to meet a 25 ft requirement.
From geappliances.com
So far so good!
Would RecommendWe've had Samsung products before and prefer the GE features of this washer much more! The venting and the smart dispense feature are very helpful, especially since my pre-teens are just learning how to wash their clothes. Now, I can make sure they use the right amount.
From geappliances.com
Like the laudromat at home!
I love all the options and the overall efficiency. Just like the laundromat.
From Stackable Large ( 5.0-cu ft ) Front-Load Washer with Steam Cycle ( White ) Verified Purchaser
Great washer
We especially like the steam refresh after the wash is done. The clothes are washed completely and the out soap dispenser is a real plus.
From geappliances.com
The Power Steam feature is such a nifty feature that we are happy you're enjoying. This washer also includes Dynamic Balancing Technology (dBTā¢). Our ...
Pleasantly surprised
Would RecommendOverall above satisfied. Capacity great, power clean awesome, vent very beneficial. I do not use the Bluetooth tech as I dont find the need. Quiet while operating
From geappliances.com
One garment is a NO.
Would Not RecommendWasher seams to work really well concerning cleanliness. However, when washing one garment the washer will not spin out. Washer will drain but clothes are dripping wet and I mean dripping wet. Washer sounds if it is spinning but it does not. I wear dress clothes which means some of my clothes need to be washed alone. So this is not good for me.
From geappliances.com
We'd like to assist with your clothes still being wet after a completed cycle. It's extremely important that you wash a balanced load. Attempting to w...
So glad I needed to replace my washer
Would RecommendOur old washer died after 15 years. This new washer is a game changer! Lighting inside, smart dispenser for soap, load choices for towels or bedding. The color is beautiful and it works like a dream. I only wish I was rich enough to buy the matching dryer too š« So glad we chose this washing machine. Million percent recommend
From geappliances.com
We appreciate you choosing us to replace your older washer unit of 15 years. We are glad you are enjoying the many features and the look of your new w...
Great product ! Highly recommend
The overall machine is great, the ventilation takes a long time to dry the tub. I'd rather just leave the door open and not waste energy.
From geappliances.com
DOOR OPENING
Would RecommendCHANGING THE DOOR TO OPEN ON THE OPPOSITE SIDE IS VERY DIFFICULT. WISH THE INSTALLER COULD HAVE DONE THAT.
From geappliances.com
We'd like to address this issue with reversing the door swing. Instructions for reversing the swing are available starting on page 27 of the manual; t...
Not as smart but still cool
Would RecommendI purchased this because it says I can control dryer from washer and I can't reach top so I wanted this feature. I have not been able to use this feature as of yet. I also have mot been able to use the app as when I scan the code it says website not available. Sadly now I have to stand on a chair to reach the dryer controls Other than that I love it
From geappliances.com
Weāre glad to hear youāre loving the washer, and weād like to help ensure youāre able to use all of this modelās great features. Dryer Control is avai...
Good machine
The machine isn't very quiet and I wish companies would just build machines taller instead of making consumers purchase another product to raise them up for access. Saw a Samsung that was high profile with no riser required. Smart idea
From geappliances.com
We'd like to assist with your washer shaking and getting off balance. Firstly, let's make sure the unit is level. You will need to push and p...