Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some users found the ice maker to be good and easy to use, with satisfactory ice cube size. However, many reported major issues, including low ice output, frequent breakdowns, ice cubes sticking together, and difficulties with installation and customer support. Overall, the product seems unreliable and of poor quality.
Customer review summary generated by AI, including incentivized reviews.Delivery issue
Part was missing, they returned item to the store abd I have not heard from them since
Verified Purchaser
Ice
Would RecommendIt’s been working perfectly at the moment.
Verified Purchaser
Works great
Drivers installed it
Verified Purchaser
Okay ice maker.
Would RecommendThe ice maker works fine but when it was delivered, the plastic bin was cracked. The delivery team said they had requested a replacement but that was last Friday and no replacement has arrived. To be clear, only the plastic bin needs to be replaced, not the whole ice maker.
Verified Purchaser
Still Observing
Ice Maker was installed by the Delivery person. The water filled, and it started making ice, so we didn’t have any questions at that time. No instruction Manual, so we are not sure how it shuts itself off when the th ice stray is full.
Verified Purchaser
Other's should know not to buy this product.
I do not like the fact that the product does not work. Specifically, it does not make ice. I would rate it lower, but then I would not be able to leave a review and warn others.
Verified Purchaser
We're sorry to hear that your refrigerator isn't making ice—that's definitely frustrating, and we understand your disappointment. Ice mak...
Wrong make of icemaker
Would RecommendWrong ice maker. Doesn’t go with my fridge model.
Verified Purchaser
We’re sorry to hear that the ice maker kit wasn’t the right fit for your refrigerator. Compatibility can vary by model, and we’d be glad to help you ...
Ice maker
Ice maker stopped working after 2 weeks ,they had someone come check it , they said if it doesn’t start working they would probably put a different ice maker in it !! Well it’s still not working !
Verified Purchaser
Thank you for sharing your experience, Glenda. We apologize for the ongoing inconvenience with your ice maker. We want to ensure this issue is resolv...
Do not trust they tell you at Lowes
Delivery guys said that they don't install the ice maker and I was told by the sales man that if I purchased it/ paid, 154.00. they would do it. I had to pay someone to install my ice maker
Verified Purchaser
Thank you for sharing your experience. We’re sorry to hear about the confusion and inconvenience regarding the ice maker installation. It’s disappoin...
ice maker kit
Would Recommendwe had to replace the water valve but everything works fine now
Verified Purchaser
dumb founded
i never received it!
Verified Purchaser
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience of not receiving your ice maker kit. We understand how...
We’re very sorry to hear about the missing part and the lack of follow-up after your return. This is not the experience we want for our customers. Pl...