Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some users found the ice maker to be good and easy to use, with satisfactory ice cube size. However, many reported major issues, including low ice output, frequent breakdowns, ice cubes sticking together, and difficulties with installation and customer support. Overall, the product seems unreliable and of poor quality.
Customer review summary generated by AI, including incentivized reviews.Great size ice
Would RecommendDoesn’t make huge ice which I like so you can put it in any container.
Verified Purchaser
not compatable with fridge as sold
would been easy if all parts were included
Verified Purchaser
DIY Ice maker
Would RecommendThe install was fairly easy but don't try it unless you have basic mechanical abilities. Easy to follow directions, all the parts are in the kit.
Verified Purchaser
Unsatisfied customer
Would Not RecommendIt doesn’t work!
Verified Purchaser
Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up...
Good ice maker.
Would RecommendI like that it makes ice! An unexpected design benefit is that when I’m getting ice for my water bottle, sometimes I’ll drop a cube or two. With this new fridge those cubes fall into the fridge door handle instead of onto the floor.
Verified Purchaser
Installers were as important as the refr4
Would RecommendThe two men who delivery and installed the refrigerator were friendly and efficient
Verified Purchaser
Delivery team
Would Not RecommendThe delivery team installed it into the new fridge, the new fridge wasnt working right, so 2 days later when the delivery team brought the new fridge they said they couldnt take it out and took it with them. When i called customer service they said they couldnt send out a new one cause the delivery team wasnt supposed to take it. And she refunded me pver the phone . So now stuck without the ice machine i ordered
Verified Purchaser
Hi there, thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your purchased....
S.....L.....O.....W to make ice.
Would Not RecommendIt takes too long to make ice. My previous Frigidaire ice maker was way faster.
Verified Purchaser
Thank you for sharing your experience with the Frigidaire Ice Maker Kit. We understand how frustrating it can be when an appliance doesn’t meet your ...
Cheaply made
Would Not RecommendIs still not working
Verified Purchaser
We’re sorry to hear the issue is still ongoing. We would like the opportunity to investigate your concerns further to properly assist you. At your co...
Not working
Would Not RecommendIce maker doesn’t work. I’ve had 2 service calls since installation and it’s not working. Another service call scheduled for tomorrow.
Verified Purchaser
That sounds incredibly frustrating, especially after multiple service calls and still having no solution. When you invest in a new appliance, you exp...
Works well and looks great.
Would RecommendThis top mount refrigerator ice machine looks and works great. The delivery guys did an excellent job.
Verified Purchaser
Not the greatest for the price
Would Not RecommendTook multiple trips by our plumber to get parts to install it. Cubes are small and it takes forever to make them. It’s been running 24 hours and the draw still isn’t full yet. Nothing like our ice maker at home.
Verified Purchaser
We're sorry to hear about the trouble you've had with installation and the performance of the ice maker. It’s definitely frustrating when it ...
Thank you for your feedback. We’re sorry to hear that not all parts were included with your ice maker kit—that definitely impacts the ease of install...