Ratings may include incentivized customer reviews.
What Customers Are Saying
The Fluidmaster Duo Flush System-Dual Flush Converter offers adjustable flush levels to help reduce water usage. However, many customers reported issues with the product's quality and durability, including the handle breaking, the mechanism failing to properly seal and causing leaks, and the half-flush feature not working well. Several reviewers also complained about the cheap, plastic construction and parts that broke down quickly.
Customer review summary generated by AI, including incentivized reviews.Great Choice
Would RecommendGreat Quality.... can't go wrong .... very easy to install !
Verified PurchaserSweepstakes
Great Choice
Would RecommendGreat Quality.... can't go wrong .... very easy to install !
Verified PurchaserSweepstakes
Dual flush kit
Would RecommendI brought two kits. One kit was Ok and installed easily. Second kit had been opened and returned. Instructions and parts were missing. The nature of the packaging is such that the package can be opened and re-closed with no evidence. I would have store person open the kit and inventory the parts list and installation instructions.
Verified PurchaserSweepstakes
Nice concept but it needs serious rework
Would Not RecommendThis is the second time in 3 years I have had to replace this. This first one stopped working after a year, the lift mechanism stopped working, but the warranty replaced it. Now 18 months later the flappers leak like sieves and cannot get it to stop leaking. The 5 year warranty is a plus, but I hate working on my toilet every 12-18 months. My old flapper would last 5-7 years. Fluidmaster really needs to work on this a little more.
Sweepstakes
Complete JUNK
Would Not RecommendLOWES should discontinue selling this product. Installed and uninstalled in same day. Cable kept getting hung up on float making water continuously run. Poop would not flush due to added on angle adapter that was required. Only thing nice about this product was ease of installation.
Sweepstakes
Fluidmaster would like the opportunity to learn more about your product issues and provide help. Contact Fluidmaster’s Technical Service Department a...
Easy Instal
Would Not RecommendInstillation was easy enough. However, it simply doesn't have the flushing power that my old unit had. It works and has thus far been reliable, just could use some more flushing power.
Verified PurchaserSweepstakes
Easy to install; hard to train users
Would RecommendEasy to install, works perfectly, adjusts easily to use minimum water. It has been difficult to get people to lift handle up for #1 ... they usually push down for everything.
Verified PurchaserVerified Pro Sweepstakes
Runs nonstop
Tried two different times to make this product for for my home but quickly realized it doesn’t seal completely every time and the toilet will need more water added frequently
Sweepstakes
Fluidmaster would like the opportunity to learn more about your installation and provide help. Here is a quick tip, Try resetting the tank lever back...
Good product I've already ordered that before and
Would RecommendWonderful shopping at Lowe's easy checkout very convenient
Verified PurchaserSweepstakes
Easy install
Install was super easy, however I would have liked to use my original handle
Verified PurchaserSweepstakes
Perfect!
Would RecommendFinally a flush system that works easily!! Easy to install and has worked flawlessly since. I have now installed in another bathroom and will probably replace the other two soon.
Verified PurchaserSweepstakes
Junk
Would Not RecommendGot this since i have 2 small kids that flush alot. Have the unit for 2 days and doesn’t work correctly. The main plunger gets stuck and water runs till I have to remove it and reinstall. Wasted so much more water then i thought i would save. Stay away and just stay with the bisic unit.
When the piston gets stuck that could indicate the tank lever is not fully inserted into the gear box (Activation box on the other end of the cable a...
Easy upgrade for water conservation
Would RecommendEasy installation, and seems to be holding up and functioning very well. The only reason it's 4 stars is the mount. It uses the existing flush valve seat, and is attached by an adhesive membrane. The flush unit then clips into the newly mounted receiver. Easy installation, but unsure of the longevity of the adhesive.
Verified PurchaserSweepstakes
Economic toliet!
Would RecommendEasy to install, saves me lots of water and money. The only reason i gave it a 4 was because of durability. The handle cable end that attaches to the flush device corroded through after two years.
Verified PurchaserSweepstakes
Contact Fluidmaster’s Technical Service Department for help with your product we are available Monday through Friday from 5:30 AM through 5:00 PM Pac...