Ratings may include incentivized customer reviews.
What Customers Are Saying
The Fluidmaster Duo Flush System-Dual Flush Converter offers adjustable flush levels to help reduce water usage. However, many customers reported issues with the product's quality and durability, including the handle breaking, the mechanism failing to properly seal and causing leaks, and the half-flush feature not working well. Several reviewers also complained about the cheap, plastic construction and parts that broke down quickly.
Customer review summary generated by AI, including incentivized reviews.Handle will break
Would Not RecommendFrom the begining we always had to hold the handle down to get a full flush. Too much work installing to spend time returning. Now 1.5 years later and it only works pulling it up. Obviously a mechanical failure. No replacement parts available. Save your money!
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Would RecommendGreat directions and easy to install. Have in 2 of 3 bathrooms. Will be doing the last one soon. Be sure to follow directions to adjust for proper flush.
Verified Purchaser
Does not fit my toilet
Would Not RecommendAlthough the box indicates it should fit on my toilet, and the parts looked very similar to the parts in mine, they were not compatible even though the hole was the same size. I recommend not buying a flush valve unless the manufacturer specifically says its for your model of toilet.
Fluidmaster would like the opportunity to learn more and provide help. Visit our website Fluidmaster.com/support for videos, troubleshooting tips, em...
terrible
Would Not RecommendI spent the extra money to upgrade the tank. Terrible, no matter what i try that silicoln gasket does not seat and continues to leak. If i stick my finger in the slot impress on the gasket I can get that water to stop leaking. I have repaired many toilets and none habe not been as tough as this one.
Fluidmaster would like the opportunity to learn more and provide help. Visit our website Fluidmaster.com/support for videos, troubleshooting tips. Fl...
Leak toilet does not fit,
When I buy that, it instead and then it worked well, but it was leak dripping sound and the water fill-up back. It wastes water and sound.
Fluidmaster would like the opportunity to learn more and provide help. Visit our website Fluidmaster.com/support for videos, troubleshooting tips, em...
Easy to install for non-handy type, lol.
Would RecommendEasy to install, adjustable flush levels, reasonable cost
Verified Purchaser
Cheap Plastic That Doesn’t Last
Would Not RecommendThis product is terrible. It does not last, it’s made of cheap plastic, and worst of all is the parts that do break you cannot replace without buying the entire kit all over again. It’s very expensive to be so cheaply made.
Fluidmaster would like the opportunity to help, please contact Fluidmaster’s Technical Service Department for help with your product. We are availabl...
Wasted More Water Than Saved
Would Not RecommendI’ve bought four Fluidmaster Dual Flush Conversion System for my two toilets. I’ve had to replace them because around the one year mark they start leaking from the tank to the bowl. Here I thought I was helping save precious water but I feel like because of the failure of these units I’ve wasted more than ever. It’s time to replace her another one in less than a year, I will not be making this mistake again.
Fluidmaster would like the opportunity to help, please contact Fluidmaster’s Technical Service Department for help with your product. We are availabl...
It didn't work. After installing and setting up the unit, it would not flush two pieces of paper. I fiddled with it for while and just gave up. Took it out and reinstalled the original.
Verified Purchaser
Fluidmaster would like the opportunity to learn more and provide help. Visit our website Fluidmaster.com/support for videos, troubleshooting tips, em...
Do not buy
Would Not RecommendDon’t waste your time or money. Work well for a week. Now we have to manauly opereate the water control arm. Cheap is Cheap!
Fluidmaster would like the opportunity to help, please contact Fluidmaster’s Technical Service Department for help with your product. We are availabl...
Fluidmaster would like the opportunity to help, please contact Fluidmaster’s Technical Service Department for help with your product. We are availabl...