Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers found it to be a good value, with a nice balance of softness and strength. However, others were disappointed with the quality compared to regular products, feeling it was too thin, rough, and not up to the usual standard. While the mega rolls are large and long-lasting, and the paper is septic-safe, some customers complained it tore easily and required using much more per use. Overall, it is an acceptable budget alternative, but not a full replacement for the regular product.
Customer review summary generated by AI, including incentivized reviews.Poor quality, not worth the price
Would Not RecommendI usually purchase your Ultra Soft 2 ply but when TP was in short supply, all that was available was this particular TP(one ply). I thought that there wouldn't be that much difference and I was in need so I purchased the Essential Strong 12 package. What a difference. The grade of Charmin was awful.
From charmin.com
Junk
Would Not RecommendThis stuff looks like it's recycle that has holes in it worse toilet paper I think I've ever bought
From charmin.com
We never want to leave you feeling disappointed, and please know that we take the quality of our products very seriously. We’d like to learn more and ...
So thin you can see thru it.
Would Not RecommendThis is very thin toilet paper. I did not realize it was one ply either. I'm not sure where the 3x stronger comes from because it definitely is not. Charmin products are expensive and the generic brand I bought before this is better quality. You can actually see thru this t.p. Probably go back to generic t.p. cause it can't be any worse than this.
From charmin.com
Charmin Essentials Strong is our only TP with 1-ply, so if you’d like thicker toilet tissue, then we’d recommend that you try the Essentials Soft, Ult...
No better than any other 1 ply
Would Not RecommendWe were Charmin fans for 30 years. This new product is the worst. It reminds me of the joke “John Wayne” toilet paper. Guys you missed the boat on this one. We can’t wait to use it all up so we can buy a higher quality toilet paper.
From charmin.com
Thank you for enjoying with us for 30 years, Beronica! Please know we go through many quality checks to only give you the best, so we're sad to hear y...
Not a Charmin worthy product
Would Not RecommendI hated this toilet paper. I love every other Charmin toilet paper except this one. I understand if they are trying to compete with Scott’s and I’m sure this is probably better than Scott’s. But it’s just not typical Charmin quality. It’s a good thing I’m familiar with the other Charmin toilet paper because if this was my only experience buying Charmin I would be turned off by it. When you hear Charmin you think premium quality and the essentials strong isn’t Charmin worthy in my opinion.
From charmin.com
Thank you for giving our Essentials line a try, and we'll be sure to share your feedback with our team. We know everyone wipes differently, and want t...
Product is awful.
Would Not RecommendI been a loyal customer of Charmin toilet tissue for more years than I can remember. I am so disappointed in the Charmin Essentials. I examined the package thoroughly to see if it had been tampered with. The tissue is sub standard, thin, and the texture is awful. I have sensitive skin and my bottom became irritated after using it. I hope this was just a pilot product. I will never purchase it again.
From charmin.com
We appreciate loyal fans like you, so thank you for enjoying the go with us. We hope your bottom feeling better, and want to assure you we rigorously ...
Poor quality-
Would Not RecommendI have a photo of this toilet paper that is so thin some of the sheets literally have holes in it! I WILL NEVER BUY THIS AGAIN!
From charmin.com
We enjoy covering your little moments as we always got your back, so please know there's a hole in our hearts to hear this happened. Rest assured we h...
quality not good
Would Not RecommendI have at least 3 difference sizes on hand right now, besides the pricewise, I am really mad of the toilet paper right now is the thickness,the sizes and the quality is totally different in compare among the 3 sizes---4.3 in.x4.5 in./4.1in.x4,5 in./3.92 in.x4 in. How come?
From charmin.com
It was the only TP i coiuld get at the time.
Would Not RecommendHave to use 3x as much each time and it is not soft enough.
From charmin.com
We want you to use as much as you'd like, so please know we're working hard to make all of our tissues available during this time. Meanwhile, we recom...
won`t buy again
Would Not Recommendthis is somthing I would expect from a dollar store brand. It is so thin you use twice as much
From charmin.com
We know most people enjoy double coverage, so we're sorry to hear this about our 1-ply Essentials Strong. If you'd like a softer go, we recommend our...
Disappointed with the Product
Would Not RecommendRecently I purchased a 12 pack of Charmin Essentials Strong because that was the only variety of Charmin that was in stock at the store where I shop. I was EXTREMELY DISAPPOINTED with the product. The paper is so harsh that it seems like you just took bark straight from a tree and put it in a roll. Also the individual squares are so skimpy that you have to reel off a longer strip just to get the job done,
From charmin.com
We enjoy having your covered, so we're sad to hear about your recent experience. Essential Strong s a 1-ply tissue, so if you'd like a softer go, we r...
Too Many Varieties
Would Not RecommendVery disappointed. Did not realize that Charmin has lower grades of paper than premium. This one is priced too high for the gas station grade it is.
From charmin.com
You should always enjoy the go with Charmin, John. Our goal is to leave you left feeling like you're sitting on a cloud. We'd like to chat and reassur...
No matter the tissues, you should always enjoy the go. It's great to hear you're an Ultra Soft fan, though we're so sorry to about Essentials Strong. ...