Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers found it to be a good value, with a nice balance of softness and strength. However, others were disappointed with the quality compared to regular products, feeling it was too thin, rough, and not up to the usual standard. While the mega rolls are large and long-lasting, and the paper is septic-safe, some customers complained it tore easily and required using much more per use. Overall, it is an acceptable budget alternative, but not a full replacement for the regular product.
Customer review summary generated by AI, including incentivized reviews.Bought by accident, but won't be fooled twice
Would Not RecommendI bought the Charmin Essentials (Red Label), thinking it was new packing of the same thing we have bought for years. The absolute worst Charmin I have ever seen. Not worth saving a few pennies. I complained to the Navy Commissary (where it was purchased). I was told there was difficulty getting normal stock. My wife and I will be glad when it's gone. Maybe, by then, she forgive me for the purchase.
From charmin.com
NOT GOOD
Would Not RecommendI normally love Charmin, but the last two times that I bought this product, there were what looked like burn holes all through each roll.
From charmin.com
We're very sorry this happened to you. Please know that we have many quality checks in place to make sure that your Charmin is in great condition when...
Big disappointment
Would Not RecommendDon’t buy Charmin essentials toilet paper. Poor quality, rough, thin and tears easily. Not the type of product I would recommend to anyone. Surprised this is a Charmin product.
From charmin.com
We never want to disappoint our Charmin fans, and we're sorry you had this experience. It may help to know that our Charmin Essentials line is our val...
Feels like cardboard on my skin!
Would Not RecommendAs a lifetime P&G fan & shareholder, I am EXTREMELY DISAPPOINTED in the Charmin Essentials line of products! Low quality, rough texture, easily torn & soaked through - This is not what I expect from my favorite Charmin brand! Generic bathroom tissue is superior in every way!
From charmin.com
Cheri, we're very sorry you had this experience. It's not something that we would expect from Charmin Essentials Strong. Our Essentials line is our va...
Worst toilet paper I have ever bought.
Would Not RecommendBecause it said Charmin, I bought it. That’s our favorite brand and all we buy. I didn’t realize Charmin Essentials Strong was a different quality. It’s awful. DO NOT BUY THIS PRODUCT! I know we have had a toilet paper shortage, but I would not put the name Charmin on this product.
From charmin.com
Misleading name - NOT Charmin quality
Would Not RecommendWorst toilet paper we ever purchased. Couldn't even sneeze into it without it disintegrating. Poor quality.
From charmin.com
When you use Charmin on your tushy or on your nose, you want it to be soft and strong, so we're sorry this happened to you. Charmin Essentials Strong ...
Husband brought this home. I’m not a fan of this toilet paper at all. It feels tissue-papery and cheap. Like the kind in public restrooms. I might just be a toilet paper snob but I prefer using the plushy stuff on my wipe zone. I’ll be buying my usual brand ASAP and putting this in the kid’s bathrooms to get used up there.
From influenster.com
Thin and Scratchy
Would Not RecommendWhen I bought a pack of Charmin I assumed it would be nice and soft like the last pack I bought. I was shocked when I used it. This TP has no logo, is scratchy, and paper thin. I think the package should be labeled "bargain TP".
From charmin.com
We always want you to have an awesome experience with our TP, no matter which version you choose, so we're disappointed to hear this! We'd like the ch...
Fake 2 ply
Would Not RecommendThe second ply is literally dust. If you take the toilet paper and shake it little dust come off and its easy to see the second ply is a sham.
From charmin.com
This definitely isn't the experience we would expect you to have with our TP, so we're disappointed to hear this! We'd like to gather a few details of...
Decent cheap toilet paper. Is thinner than other brands but not terrible quality at all.
From influenster.com
My partner is super duper particular when it comes to toilet paper and Charmin is the only brand we use. We like the Essentials Strong one, but all of the varieties are great (although the Ultra Soft isn't our favorite, it's better than using another brand).
From influenster.com
Waste of money
Would Not RecommendThis is the worst toilet paper I have ever used. It is so very thin you need to use four times more so it sure is not cost effective.
From charmin.com
What a waste
Would Not RecommendEssentials is an insult to the consumer. It has put me off from buying any Charmin product.
From charmin.com
We're sad to hear that Essentials Strong isn't the way you like to roll. Please know we strive to make a wipe for everyone and Essential Strong is a 1...
Yes it’s strong
Would Not RecommendYes it’s strong but I feel like I’m wiping with one ply and it’s not soft either.
From charmin.com
We enjoy hearing we got you covered, though we're sorry to hear our Essentials Strong wasn't as plush as expected. The thing about Essentials Strong i...
This is basically 1 ply
Would Not RecommendWish I could figure out how to attach my picture... this is one ply. You can easily see my fingers through it. Can’t believe I paid extra for this angel soft is cheaper and disappointingly superior. Don’t waste your money even if you are pandemic shopping the last tp on the shelf.
From charmin.com
We're beary sorry you're disappointed! It's important to us that you enjoy the go with Charmin, everytime you choose our products. It sounds like you'...
We're very sorry you had that experience, Ken. It's certainly not something we want for a long-time Charmin fan. Our Charmin Essentials Strong is a va...