Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers found it to be a good value, with a nice balance of softness and strength. However, others were disappointed with the quality compared to regular products, feeling it was too thin, rough, and not up to the usual standard. While the mega rolls are large and long-lasting, and the paper is septic-safe, some customers complained it tore easily and required using much more per use. Overall, it is an acceptable budget alternative, but not a full replacement for the regular product.
Customer review summary generated by AI, including incentivized reviews.Product is very poor
Would Not RecommendWe only buy Charmin Ultra Soft. Apparently the last time we bought some, all they had was Essentials brands so we got the Strong. It's hard to understand why you would make such an inferior TP. Single-ply?!? seriously?!? We've been using twice as much, obviously, and besides that.....it's rough. This should not have the famous Charmin name on it!
From charmin.com
Product not worth the money
Would Not RecommendThis product is in no way STRONG. In fact it is so thin and weak that you can actually see through it. Because of this, it requires that you use up to 3 times as much tissue.
From charmin.com
We want you to enjoy the go confidently, so we're sad to hear you're not a fan of our Essentials Strong. It may help to know Essentials Strong is a 1-...
Not Charmin!!
Would Not RecommendI have never bought a roll of Charmin that wasn't soft until now. I bought this toilet paper with the assumption that it would have the same feel that every roll I have ever bought did, but no, this feels like the most generic public bathroom toilet paper you could ever find. Unfortunately, I bought the 12 pack and every time I use I think about how awful this toilet paper is. If it wasn't so challenging to get toilet paper, I would honestly through it all out. I don't know how they can use ...
From charmin.com
We're bear-y sad to hear your 12 pack Essentials Strong didn't cushion your go's. We love our loyal fans, so these aren't the little moments we want y...
Not Charmin quality that I expected
Would Not RecommendI bought Charmin Strong Essentials assuming it was the same as Charmin Strong. Wrong! I was so disappointed at how thin it was and how rough it felt.
From charmin.com
We're sad to hear your go was rough, Jay, and that the Essentials Strong tissues were thinner than expected. It may help to know Essential Strong is a...
I love charmin tissue!!
Would RecommendI love this charmin toilet paper!! It is the best toilet paper ever and I live by this tissue!! I am a forever customer and have found what works for me and my household!! I absolutely love it!!
From charmin.com
Charmin essential toilet paper
Would Not RecommendThis is not up to charmin standards. I love the regular in the blue packing, the strong/red and the essential is terrible and to thin. Very disappointed.
From charmin.com
We're sad to hear our Essentials Strong isn't the Charmin standards you love, so we can see your disappointment. Though it's nice to hear you're a fan...
Worst paper ever
Would Not RecommendI bought 3 packs of this , it was the only kind on the shelf with this Covid going on and toilet paper is hard to find. It is the worst paper ever. It is too thin and rough. It’s like wiping with sand paper.
From charmin.com
We want to have you covered, Lisa, so we're sad to hear our Essentials Strong tissues were thin and a bit sandy. It may help to know our Essentials St...
Product is not the same as when I first bought it.
Would Not RecommendI have purchased this product for months and was impressed with the quality and softness of the paper. I noticed lately a change in the paper. It is thinner and very irritating to my skin, It actually falls apart when wet. Not a good thing. It is a cheap 1 ply I could get anywhere for very much cheaper. I gave you the benefit of a doubt and bought another package it is the very same cheap paper. Is this the new normal for this toilet paper? If it is you have certainly lost a customer.
From charmin.com
We're glad you've been a fan of us for the past months but sad that lately your Essentials Strong tissues haven't been the same. We hope your bum is f...
Read the SMALL print of this SINGLE PLY paper
Would Not RecommendIt has holes in it! More than a few! I thought maybe it was a fake, rather than genuine. But I guess not. I would return it but I had already opened it and distributed rolls between bathroom closets.
From charmin.com
We certainly don't want holes in your tissues, so we're sad to hear they came this way. It may help to know Essentials Strong is a 1-ply tissue, and w...
Single Ply = paper thin = yuck!
Would Not RecommendI'm all for saving the planet 1 toilet paper roll at a time but really this stuff is nasty. I unfortunately bought this as our usual 2 ply are off the shelves now. Single ply is one step away from camping in the outdoors. Yes is it stronger but keep in mind this is Single Ply, something we had years ago. I NEVER buy Scott for this reason. Hoping the reg. supplies of the Soft - 2 ply return SOON PLEASE!
From charmin.com
It's great to hear you care about your impact on the planet as much as we do, but we're sad to hear our Essentials Strong was an unpleasurable tissue....
Product package is MISLEADING...
Would Not RecommendStrong Essential IS NOT STRONG. As a senior on fixed income I thought I was buying your REGULAR STRONG. It is very thin and I have to use TWICE AS MUCH...very costly on a fixed income.
From charmin.com
We want to be the strong tissues you enjoy for all your go's, so we're sad to hear this. We have senior's back, so the happy news is we haven't made a...
Essential Roll
Would Not RecommendWe have used Charmin for years and my son bought Essential roll, after we used it we were unhappy with it. Not realizing it was one ply, and falling off the paper roll as well. Next time we will make sure we do not buy that style again.
From charmin.com
We care about how you and your family enjoys the go, so we're sorry to hear about your son's little moments with our Essentials. It may help to know o...
Product is disappointing.
Would Not RecommendThe sheets were so thin that I thought I was using another brand of toilet paper. I have been using Charmin for years but may have to find another brand.
From charmin.com
We want you to get the Charmin tissues you know and love, Cynthia, so we're so sorry to hear this. Please know we truly appreciate loyal fans like you...
Terrible and rough
Would Not RecommendWe used to always use economy toilet paper and switched to Charmin about 2 years ago when our budget wasn't so tight. I accidentally bought this when doing online shopping not realizing it wasn't regular Charmin This is terrible. It's thin and rough and as my husband says it's equivalent to the generic stuff you get in a gas station bathroom. Definitely not worth the Charmin name or the price tag attached.
From charmin.com
We’re so thankful to have a loyal Charmin fan like yourself! We understand that preferences vary from person to person, so we appreciate you taking th...
You'll be disappointed if you're a Charmin fan.
Would Not RecommendI've been buying Charmin for years, it's the best toilet paper. I unwittingly purchased essentials just thinking there was a difference in bulk, not quality. I was wrong. This is the cheap thin garbage toilet paper that I try to stay away from. So disappointed. Also I can't get a refund because you need your original reciept. All I can say is, if the packaging is yellow, stay away.
From charmin.com
Your loyalty to Charmin truly means everything to us, and we never want to leave you feeling disappointed! We understand that preferences vary from pe...
It is horrible
Would Not RecommendThe Charmin essential Strong is horrible!! It feels like sandpaper and you have to use 3 times as much because it’s so thin!! Was that your goal Charmin? Do we have to trade between strong or soft? How about both Charmin? Change this or I go back to cottonelle
From charmin.com
We never want to leave you feeling disappointed, so we’re sorry to hear this was the case with your recent Charmin Essentials Strong purchase. It may ...
Like paper towels in gas station restrooms!
Would Not RecommendUsually buy the original, traditional Charmin-- what Mr Whipple used to sell. Bought this stuff by accident. About as soft as station restroom paper hand-towels. This stuff should not use the Charmin brand name, it is confusing (but perhaps that was the intent!). I won't make that mistake again, and would warn others to be careful when shopping too!
From charmin.com
Mr. Whipple is happy to hear you enjoy the original tissues, which sounds like our Ultra line. However, we're very sorry to hear our Essentials Strong...

It's good to hear your family enjoys our Ultra Soft, so we're sad the Essentials Strong wasn't your favorite. We strive to make a wipe for everyone, s...