
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for consistently brewing rich, hot coffee with customizable strength settings and fast performance. The sleek design and WiFi app control with voice assistant integration are widely celebrated. However, a notable group reports the carafe cools quickly and the plastic feels cheap, with some experiencing mechanical failures like the brew button clicking without activating within one to two years. Despite durability concerns, most customers appreciate the brewing quality and smart features enough to recommend it.
Customer review summary generated by AI, including incentivized reviews.Beautiful but not to the standards
Would Not RecommendMy wife and I bought this coffee pot for the sleek design and it matched all our other GE Cafe’ appliances. The design is amazing. However the thing we don’t care for is the coffee does not stay hot for long in the “thermal” container. If we would have k own this we would not have spent the high price for the unit.
From cafeappliances.com
Overall Great coffee maker - peeling though
Overall I’ve really enjoyed this coffee, it looks great and the WiFi is a cool feature, however the coating seems to be peeling unfortunately.
From cafeappliances.com
We are sorry to hear about your coffee maker peeling. We'd like to help out with this. We will be reaching out over email to collect additional inform...
Stops brewing after a year or less
Would Not RecommendWe love the look of this coffee maker and the fact that it is wi-if enabled. When it worked, it brewed great coffee. Ours stopped working 1 year and one 1 week after purchasing. There is no error message - just a spinning light and the brew never starts. We were sent a replacement and the SAME thing happened not even two months later. So disappointed. We give up.
From cafeappliances.com
We are sorry to hear about your coffee maker not brewing properly. We'd like to help out. We recommend trying a full clean of the unit. You can find i...
Good coffee, but handle breaking after 15 months
Would Not RecommendThis coffee maker does a great job with coffee, but unfortunately I am experiencing the same issues as others, with the carafe handle expanding and coming apart, after only 15 months. Even if this was an unforeseen design issue, it seems only right to correct this for those who experienced these issues after such a short time.
From cafeappliances.com
We see that you are working with one of our agents, and we are confident that they will assist you with getting this issue properly addressed.
Trash
Would Not RecommendGarbage, twice now handle broke off carafe cause its attached with plastic, first time was under warranty, now its not so I have to buy a new one, why would I was $$ on an obvious design flaw, going in trash and will stick with a french press. Support was zero help, will never buy a GE product again.
From cafeappliances.com
We want to help out with your carafe breaking off. We will be reaching out over email to collect additional information. Please respond at your earlie...
Best coffee maker!
We love everything about the coffee maker. Taste and quickness of the brew is great. Only negative is the white thermal craft stains even with cleaning within an hr. If the brew.
From cafeappliances.com
Beautiful Coffee Maker
Would RecommendWe absolutely love our Café coffee maker! It’s so sleek and brews the coffee perfectly!
From cafeappliances.com
10/10 Coffee Maker
Would RecommendSuper easy set up and self installation! I can’t wait to get my first use out of the coffee maker (through the SmartHQ App) which also makes it super easy and convenient to schedule my morning coffee routine! Highly recommend this product.
From cafeappliances.com
Thank you so much for the positive feedback! We're so glad to hear you're happy with your new coffee maker. The built-in wifi is a plus. We hope you w...
Best cup of coffee ever
Would RecommendBeautiful. I have all Cafe appliances and this was the cherry on top.
From cafeappliances.com
Overall nice coffee maker- but coating is chipping
Would RecommendMakes great coffee but the paint on the handles is chipping and so it the coating on the bottom edge of the pot- Disappointed in the way it looks after only 7 months of use
From cafeappliances.com
We are sorry to hear about the carafe chipping, we'd like to help. We will be reaching out over email for more information. Please respond at your ear...
Disappointed
Stopped working after 2 years wi not be buying another one
From cafeappliances.com
We're sorry to hear about your coffee maker going out. We want to help out. One of our agents will be reaching out for more information. Please respon...
Not happy and waiting for response
Same issue with carafe…. Rusted, handle split and finish peeled off. Replacement is expensive and not worth it. If company is not willing to work with you on the replacement I would not recommend this product. Will contact them tomorrow and next review will be dependent on their response. Companies need to stand by their products.
From cafeappliances.com
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please r...
Great Looks but Poor Functionality and Design
Would Not RecommendLess than a year old, the finish on the bottom of the carafe has begun to flake off. It drips badly when the carafe is removed, like when pouring a cup of coffee, so there’s constantly coffee pooling on the area where the carafe sits. I expected more from a high end priced drip coffee maker. I’d submit images for illustration yet the app isn’t allowing it.
From cafeappliances.com
We want to help out with your carafe flaking and leaking coffee. We recommend checking into your warranty for information on potential replacement. Yo...
Excellent Coffee Brewer
Would RecommendExcellent brewer - hot, flavorful coffee. Beautiful as well.
From cafeappliances.com
Drips and Spills Constantly
Would Not RecommendI purchased the white finish with the white carafe to match my Cafe white appliances and that was a huge mistake. It is literally impossible to pour a cup of coffee without dripping and spilling all over. I have tried everything but nothing works. I have had it for two months and despite some of the nice features I am fed up with cleaning this coffee maker and my counters.
From cafeappliances.com
If you accidentally place the cap on the carafe backwards, dripping or leaking will occur. There is an arrow molded on the top of the lid, and it shou...
Not great
Would Not RecommendAs pretty as it is, it is not worth the cost used at our vacation house so not daily use and after two years it quit brewing completely. Was great while it lasted but unreliable and seems to be a common issue
From cafeappliances.com
We'd like to assist you with your coffee maker no longer working. Look for an email from us soon, as we'll need more information. Please reply at your...
No drip stop?!
Would Not RecommendFor the amount I paid it should just work. First attempt it overflowed and there’s no drip stop??! Even the cheapest most basic coffee makers have a drip stop. I pull the carafe out of it and it keeps flowing and dripping. Returning this.
From cafeappliances.com
We're very sorry to hear that your new coffee maker isn't working as expected. If you haven't already, we recommend contacting the retailer where the ...
Beautiful maker, perfect coffee, every time!
Would RecommendThe maker is beautiful and I love how you can dial in the brew specifically how you want it!
From cafeappliances.com
Best coffee machine ever
Would RecommendSecond time purchasing this coffee maker! With good maintenance it us about 6/7 years. We didn’t however purchase a protection. This time around we did. It’s sits so beautifully in our new kitchen! The coffee that brews out of this machine is delicious! Best part is you can prepare it ahead of time and brew it from your bed! By the time you’re done with morning Routine you have a fresh batch of coffee!
From cafeappliances.com
Decent coffee maker terrible construction and dur.
Most of the functionality for this coffee maker works fine. And it especially keeps coffee at the right temperature for quite some time. Having said that it’s not made that good. The front panel from day one kept falling off the faux copper handle is already bubbling up from washing it and the white surface coating of the pot is falling off as well. The white has held up pretty well to coffee stains.
From cafeappliances.com
We want to help out with your carafe peeling. We will be reaching out over email to collect additional information. Please respond whenever you get a ...
We know the importance of an appliance operating as expected, and we will be sure to pass these comments along to our product design team for review, ...