
Ratings & Reviews for Cafe 10 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Matte White )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the coffee maker for consistently brewing rich, hot coffee with customizable strength settings and fast performance. The sleek design and WiFi app control with voice assistant integration are widely celebrated. However, a notable group reports the carafe cools quickly and the plastic feels cheap, with some experiencing mechanical failures like the brew button clicking without activating within one to two years. Despite durability concerns, most customers appreciate the brewing quality and smart features enough to recommend it.
Customer review summary generated by AI, including incentivized reviews.Very poor product quality
Would Not RecommendThe coffee does not reach 205 degrees as claimed and any remaining water in the basin leeks. I’ve called support but because this is past warranty they won’t offer any solution. Do not buy from this company
From cafeappliances.com
Disappointed
Would Not Recommend[This review was collected as part of a promotion.] Very disappointed in this product. Pot tarnishes and coffee grinds overflow onto the water head.
From cafeappliances.com
SweepstakesWe'd like to assist you with your coffee maker. One of our team members will contact you via email shortly to gather more details. Kindly reply at you...
Beauty doesn’t last.
The digital numbers for the cups are not clear. I have to scroll through the numbers to eventually figure out the number I’m looking for. Also, the C ON CAFE has peeled off even though I don’t wash the base of the machine. The shiny rim at the base where the coffee comes out seems rusty in 2 places. The spout makes no sense because there’s a complete rim inside the pot which prevents coffee from coming out smoothly. Poor design. It’s a handsome machine and makes fine coffee but poor design and p...
From cafeappliances.com
We will be passing your feedback about the controls and the spout over to our product team to review. Thank you again for taking time to share this.
Good for the look
Would Not Recommend[This review was collected as part of a promotion.] It's okay - the coffee is excellent, but I absolutely hate how easily the carafe stained up, the carafe is poor quality plastic at top which stains like crazy.
From cafeappliances.com
SweepstakesWe value this feedback. Your comments regarding the carafe of your coffee maker is important to us and will be considered by our product design team f...
Best Coffeemaker in the World!
Would Recommend[This review was collected as part of a promotion.] I cannot imagine a better coffeemaker than this one! It looks elegant and sophisticated on my countertop. Visitors are always commenting on the style and beauty as well as the brew it produces. A other great feature is it’s ease of use - WiFi takes care of you. The coffee aroma is the first thing you notice upon awakening!
From cafeappliances.com
SweepstakesGreat coffee maker but not made to last
Would Not RecommendWe have really enjoyed the look of this coffee maker and the coffee it produces, but after less than three years the copper coating on handle is flaking off making it dangerous to handle the carafe without getting scraped. Extremely disappointing quality, especially considering the cost of this product.
From cafeappliances.com
We would like to assist you with this coffee maker and gather some additional information from you. An agent will be reaching out to you via email. Pl...
Not happy.
Would Not RecommendLove this coffee maker and it looks beautiful on my counter, but the carafe withthe rose gold peeled terribly and I cannot get a replacement for it. This was not a cheap coffee maker and I am terribly dissapointed since I live in GE's backyard and my son worked for GE before COVID. Not happy!!!
From cafeappliances.com
We'd like to help you with your Carafe. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
horrible material on the carafe
The Material on this Carafe is absolute Carafe is absolute garbage! If it weren't for it being so expensive I'd throw it away. While the machine works great, the materials that are used on the handle of the carafe won't last you 6 months
From cafeappliances.com
We'd like to lend a hand with the carafe of your coffee maker. You can anticipate receiving an email from a member of our team to request more informa...
Love/unloved
Would Not RecommendFirst off, I love this coffee maker. It performed as advertised, great coffee. Smart WiFi ability is sooo nice to have. Unfortunately, all of the gold/copper colored appliqué is peeling off, the handle is falling apart, the cup indicator lights only partially work making it difficult to read. I would say the quality is poor, overall. For the price, this coffee maker should last many years. Ours is falling apart after almost 3 years!! These appear to be known issues and GE should replace the unit...
From cafeappliances.com
Thank you for your review. We are going to share your comments regarding brushed stainless finish of your unit to our product team for review.
Disappointing
Would Not RecommendThe overall function is fine but I have had this replaced for finish issues and now the second one has finish issues as well. I paid extra to have something aesthetically pleasing on my countertop but now it just looks cheap. I got the matching air fryer as well.
From cafeappliances.com
We will be passing your comments about the finish and material over to our product team to review. Thank you again for sharing this.
Moldy smell
Would Not RecommendI’ve only had this coffee machine for a couple of months, and I already noticed a strong moldy smell coming from the water reservoir. I tried running multiple cycles with diluted vinegar, but the smell is still there. It’s extremely disappointing, especially considering how much money I spent. I honestly feel I would have been better off with a cheaper coffee maker.
From cafeappliances.com
We'd like to help out with cleaning your coffee maker. We recommend performing a full clean of the unit and performing a descale cycle. You can check...
Great taste....but doesn't last long
Overall its makes very good coffee, but I can't recommend it thus far because the original one I received broke within a year, which falls within the warranty. This allowed me to have it replaced pretty easily, but less than a year later again, the replacement is now faulty. Even though it's less than a year from when I got this new machine, it's not within the warranty from the original purchase so they won't replace. This is frustrating for what seemed like a good coffee maker. If you want...
From cafeappliances.com
We're sorry to hear about your coffee maker not brewing. We'd like to help. We will be reaching out over email to collect additional information. Plea...
Beautiful Coffee maker
Would RecommendI ordered the white Cafe coffee maker And it is so gorgeous on my counter and the coffee taste delicious Easy to clean and use
From cafeappliances.com
Great coffee maker
Would RecommendThis product was purchased for our anniversary. My husband does not drink coffee nor could he figure out how to reset the time on my old coffee maker. However when he found out that this one had the thermal pot like I wanted again and connected to the appliance app he was excited. I have been please with the capacity along with how fast it brews. Since we live on a farm I like the fact it has a replaceable filter and the materials used to make the pot seem to be high quality. My coffee was still...
From cafeappliances.com
Delicious brewed coffee
Would RecommendBrews Delicious coffee! The carafe keeps the coffee hot for a long time. Coffee doesn't taste bitter at all.
From cafeappliances.com
Water reservoir is not removable
Would Not RecommendThe white matte carafe is already scratched after only a few days of use It has a bad design flaw about the water reservoir. You cant remove it or clean it. It collects mold because it has a trim that does not allow you to clean it. You need a pitcher to fill in the water reservoir as opposed to something removable.
From cafeappliances.com
We want to help offer some guidance towards cleaning the water reservoir. We recommend checking out page 14 and 15 in the user manual below to view ...
Beautiful white Cafe Coffee Maker but Plastic.
Would Not RecommendThe coffee is being brewed thru plastic until it goes into the craft. It is very hard to clean. I would like to exchange for a stainless version. But the coffee is very good.
From cafeappliances.com
We're glad to see that you are enjoying your coffee maker so far. We'd like to help out with some cleaning tips. We recommend checking through pages ...
Love it!
Would RecommendI absolutely love my cafe’ specialty brewer. I will admit I bought it for the aesthetics and didn’t expect a whole lot from it other than how it looks, but it brews an amazing cup of coffee and the thermal carafe does an excellent job at keeping the coffee warm as my husband wakes up several hours earlier than I do.
From cafeappliances.com
Exceptional Coffee
Would RecommendBought the Cafe coffee maker primarily to match my Cafe appliances but actually the coffee maker is awesome. Several strength and cup options. The taste has been exceptional and I love the thermal carafe! Would highly recommend.
From cafeappliances.com
Gorgeous design and delicious coffee
This is stunningly beautiful and efficient design. I brew my first café and it came out to be delicious coffee very quiet and fast. I’m happy that he has multiple settings for what type of strength you like in your coffee And even how hot or not you want the water to be! Excited and happy about my purchase!
From cafeappliances.com
We are glad to assist with the operation of your coffee maker. A member of our team will reach out to you via email to gather more information. Please...