Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has received mixed reviews, with some customers finding it easy to use and appreciating features like the integrated igniter and adjustable flame, while others reported issues with durability and reliability. Positive feedback includes the product's ease of use, convenient igniter, and good heat and flame control. However, common negatives include poor build quality, fragile construction, reliability problems with the igniter and valve, inconsistent performance, and a short lifespan. Overall, the product seems to work well for some but has a high failure rate, making it a risky purchase for those seeking a reliable and durable torch.
Customer review summary generated by AI, including incentivized reviews.On second one already
Would Not RecommendThe first one stopped working. The second one is starting to. Not a good product.
Verified Purchaser
Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that ...
Disappointed
Purchased this torch as a replacement and what a disappointment. After many attempts and different tanks it wouldn't even light.
Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that ...
Broke after 4 days of use.
Would Not RecommendWas looking forward to finishing up a project but the starter mechanism worked great the first 4 days then stopped working and came apart. I would not recommend this to anyone due to it being more plastic than metal. Plus, this is not the model with start flame/stop flame with trigger pull/release.
Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that ...
Just buy a better Torch
Would Not RecommendSo I've had this torch for about 6 months, I've used it maybe 5 times max and every time is for small jobs. I came to use it today and it's decided it doesn't want to work. It has spark, I've cleaned it with an air compressor anyway, pipe cleaner you name it. The thing will not light. If you turn the gas on you will get a flame that fires for a split second then puts itself out. If you use a lighter at the end it gives you the worlda smallest flame with zero pressure. Guessing this is a faulty p...
From Worthington Industries, Inc.
Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that p...
Satisfaction with BensOmatic hand held torch head
Would RecommendI live in interior of Alaska. It has ben -39. I used outside for thawing frozen locks. It was much easier to handle than steel/aluminum torch heads. Gotta keep propane above -30, propane liquifies at less than -30.
Verified PurchaserSweepstakes
Taking it back to the store immediately
Would Not RecommendIt doesn't work at all. Coming out of the box, the handle was pulled apart, and I had to snap it back together. Not that it matter, because after all: IT DOESN'T EVEN LIGHT.
From Worthington Industries, Inc.
Hello, and thank you for your contact. We apologize that your experience fell short of your expectation. We stand behind our products; and with that ...