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Symphony 25-ft 2 -Speed Multipurpose steam cleaner

Ratings & Reviews for BISSELL Symphony 25-ft 2 -Speed Multipurpose steam cleaner

4.2
1413
Review
 4.2 out of 5
1413 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is an effective and versatile cleaning tool, capable of both vacuuming and steam cleaning floors. Customers praise its ability to leave floors spotless and sanitized, especially in households with pets and children. The large vacuum container and ease of use are also highlighted as key benefits. However, some customers have experienced issues with leaks from the water tank and the cord being too short. A few also noted that the steam function could be more powerful. Overall, the majority of customers are very satisfied with the product.

Customer review summary generated by AI, including incentivized reviews.
1413 Customer Reviews

This vacuum is the best thing I got

Would Recommend

[This review was collected as part of a promotion.] I have dark floors and 3 kids my floors before use to be very dirty I tried everything but now with this vacuum it's very clean and shining . It's easy to use and it do two jobs on one.... love it

April 23, 2021

From BISSELL Homecare

Dissatisfied disappointed customer

Would Not Recommend

Returned from Iraq serving 2 years. I'm opening up birthdays and Xmas and I received this 2 in 1 Vacuum Steamer from " secret Santa " from my church Xmas 2020 and I took it out of it's original packaging to plug it in. Turn on and it leaks!!!! Very upsetting

April 17, 2021

From BISSELL Homecare

Response from bissellpwr

Sorry to hear this, but please follow these troubleshooting steps to resolve the leaking issue: https://support.bissell.com/app/answers/detail/a_id/75...

bissellpwrApril 21, 2022

Great for quick clean-ups!

Would Recommend

Works well on my tile floors; nice to have the vacuum feature for small particles while steam cleaning!

April 12, 2021

From BISSELL Homecare

I would definitely buy this product again

Would Recommend

I absolutely love my new vacuum it has cut my cleaning time in half

April 10, 2021

From BISSELL Homecare

Waste of money

Would Not Recommend

I've owned this product for a year. Shortly after I bought it I noticed it was leaking. I've used it several times and it leaks so much it just soaks the floor and the bad. Today I had my husband look at it and he said the tank is busted and it's not replaceable or serviceable. I definitely expect better from this company and a product at this price point.

April 7, 2021

From BISSELL Homecare

Response from bissellpwr

Hi Donna - sorry to hear your Symphony is leaking. These troubleshooting steps will help determine if you simply need a replacement tank: https://supp...

bissellpwrApril 21, 2022

Great

Would Recommend

Great tool for floors with our 2 German Shepherds dogs

March 31, 2021

From BISSELL Homecare

Wouldn't recommend

Would Not Recommend

When using steam vacuum the wheels leave streaks all over the hardwood. Suction power is very weak. Cord is short. Overall unhappy and will become a storage piece since I can't return.

March 25, 2021

From BISSELL Homecare

Response from bissellpwr

Sorry you're unhappy with your Symphony, Mike. We will share your feedback with our quality team, but please call us anytime if we can assist at 1-800...

bissellpwrApril 21, 2022

Love it!

Would Recommend

Saves so much time! I love this vacuum/steam mop! Highly recommend!

March 20, 2021

From BISSELL Homecare

I woyld buy another JUST TO GET A CORDLESS VERSION.

Would Recommend

It is my go to daily hard surface cleaner, especially get for someone with limited mobility EXCEPT FOR THE HASSLE FROM THE CORD. It is ALMOST PERFECT!

March 20, 2021

From BISSELL Homecare

Cleaning in one step with one machine!

Would Recommend

For my house, I would have to sweep and then mop all the time. The mop does not pickup sticky spots and I seem to have them all over the house. I used to go around with a razor scraper to get them up. Now I have this stream vac and I love it! Just have the kids pick up the big things like dog toys, pillows, paper plates (yes!) And bring out the Bissell Symphony. I hope they never get rid of it.

March 6, 2021

From BISSELL Homecare

Yes

Would Recommend

Great to have a vacuum and mop all in one process.

February 27, 2021

From BISSELL Homecare

Returning - poor engineering

Would Not Recommend

Come on! There has to be a company out there that can deliver a vac-steam mop that can handle both tasks expertly. I had high hopes when I purchased this, despite some of the reviews, but it's extremely loud, the suction sucks and dispersing steam from a single outlet doesn't cut it and my floors were pretty clean to begin with! Engage working women when designing these products and please develop a tool that we can appreciate.

February 27, 2021

From BISSELL Homecare

Response from bissellpwr

We're sorry to hear of your experience. You have a warranty on your BISSELL Symphony and we're always here to help! Please call us at 1-800-237-7691 s...

bissellpwrApril 21, 2022

This is a real time saver

Would Recommend

I used it on my laminate and tile floor and it works great

February 16, 2021

From BISSELL Homecare

I was sent a used model

Would Not Recommend

I noticed when I opened the package, it had been used. There was left over water in the reservoir. Since it was for my gym in the garage, I still went ahead and tried it out. It worked fine. I don't think it's worth the $$ Also disappointed it was a used model.

February 9, 2021

From BISSELL Homecare

Disappointment

Would Not Recommend

Used it in my kitchen as I have puppies that drag mud in from the garden. My tile is a little ridged and this mop does not clean the depressions of the ridged tile, so always looks a little dirty. Then after two months the steam stopped working. I have many Bissell products and this is the first time I have been disappointed.

February 9, 2021

From BISSELL Homecare

Response from bissellpwr

Oh no! Sorry it's not steaming, but you have a warranty on your Symphony and we're happy to troubleshoot this with you. Please call us at 1-800-237-76...

bissellpwrApril 21, 2022

Average

Would Not Recommend

Unfortunately not what I was expecting. A lot smaller then I thought and works just like an average steamer and vacuum.

February 8, 2021

From BISSELL Homecare

Response from bissellpwr

We're sorry you weren't happy with your Symphony, Michael! We'll share your feedback with our quality team, but please call us in the future if we can...

bissellpwrApril 21, 2022