
Ratings & Reviews for BISSELL Symphony 25-ft 2 -Speed Multipurpose steam cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is an effective and versatile cleaning tool, capable of both vacuuming and steam cleaning floors. Customers praise its ability to leave floors spotless and sanitized, especially in households with pets and children. The large vacuum container and ease of use are also highlighted as key benefits. However, some customers have experienced issues with leaks from the water tank and the cord being too short. A few also noted that the steam function could be more powerful. Overall, the majority of customers are very satisfied with the product.
Customer review summary generated by AI, including incentivized reviews.This vacuum is the best thing I got
Would Recommend[This review was collected as part of a promotion.] I have dark floors and 3 kids my floors before use to be very dirty I tried everything but now with this vacuum it's very clean and shining . It's easy to use and it do two jobs on one.... love it
From BISSELL Homecare
Dissatisfied disappointed customer
Would Not RecommendReturned from Iraq serving 2 years. I'm opening up birthdays and Xmas and I received this 2 in 1 Vacuum Steamer from " secret Santa " from my church Xmas 2020 and I took it out of it's original packaging to plug it in. Turn on and it leaks!!!! Very upsetting
From BISSELL Homecare
Great for quick clean-ups!
Would RecommendWorks well on my tile floors; nice to have the vacuum feature for small particles while steam cleaning!
From BISSELL Homecare
I would definitely buy this product again
Would RecommendI absolutely love my new vacuum it has cut my cleaning time in half
From BISSELL Homecare
Waste of money
Would Not RecommendI've owned this product for a year. Shortly after I bought it I noticed it was leaking. I've used it several times and it leaks so much it just soaks the floor and the bad. Today I had my husband look at it and he said the tank is busted and it's not replaceable or serviceable. I definitely expect better from this company and a product at this price point.
From BISSELL Homecare
Hi Donna - sorry to hear your Symphony is leaking. These troubleshooting steps will help determine if you simply need a replacement tank: https://supp...
Great
Would RecommendGreat tool for floors with our 2 German Shepherds dogs
From BISSELL Homecare
Wouldn't recommend
Would Not RecommendWhen using steam vacuum the wheels leave streaks all over the hardwood. Suction power is very weak. Cord is short. Overall unhappy and will become a storage piece since I can't return.
From BISSELL Homecare
Sorry you're unhappy with your Symphony, Mike. We will share your feedback with our quality team, but please call us anytime if we can assist at 1-800...
Love it!
Would RecommendSaves so much time! I love this vacuum/steam mop! Highly recommend!
From BISSELL Homecare
I woyld buy another JUST TO GET A CORDLESS VERSION.
Would RecommendIt is my go to daily hard surface cleaner, especially get for someone with limited mobility EXCEPT FOR THE HASSLE FROM THE CORD. It is ALMOST PERFECT!
From BISSELL Homecare
Cleaning in one step with one machine!
Would RecommendFor my house, I would have to sweep and then mop all the time. The mop does not pickup sticky spots and I seem to have them all over the house. I used to go around with a razor scraper to get them up. Now I have this stream vac and I love it! Just have the kids pick up the big things like dog toys, pillows, paper plates (yes!) And bring out the Bissell Symphony. I hope they never get rid of it.
From BISSELL Homecare
Yes
Would RecommendGreat to have a vacuum and mop all in one process.
From BISSELL Homecare
Returning - poor engineering
Would Not RecommendCome on! There has to be a company out there that can deliver a vac-steam mop that can handle both tasks expertly. I had high hopes when I purchased this, despite some of the reviews, but it's extremely loud, the suction sucks and dispersing steam from a single outlet doesn't cut it and my floors were pretty clean to begin with! Engage working women when designing these products and please develop a tool that we can appreciate.
From BISSELL Homecare
We're sorry to hear of your experience. You have a warranty on your BISSELL Symphony and we're always here to help! Please call us at 1-800-237-7691 s...
This is a real time saver
Would RecommendI used it on my laminate and tile floor and it works great
From BISSELL Homecare
I was sent a used model
Would Not RecommendI noticed when I opened the package, it had been used. There was left over water in the reservoir. Since it was for my gym in the garage, I still went ahead and tried it out. It worked fine. I don't think it's worth the $$ Also disappointed it was a used model.
From BISSELL Homecare
Disappointment
Would Not RecommendUsed it in my kitchen as I have puppies that drag mud in from the garden. My tile is a little ridged and this mop does not clean the depressions of the ridged tile, so always looks a little dirty. Then after two months the steam stopped working. I have many Bissell products and this is the first time I have been disappointed.
From BISSELL Homecare
Oh no! Sorry it's not steaming, but you have a warranty on your Symphony and we're happy to troubleshoot this with you. Please call us at 1-800-237-76...
Average
Would Not RecommendUnfortunately not what I was expecting. A lot smaller then I thought and works just like an average steamer and vacuum.
From BISSELL Homecare
We're sorry you weren't happy with your Symphony, Michael! We'll share your feedback with our quality team, but please call us in the future if we can...
Sorry to hear this, but please follow these troubleshooting steps to resolve the leaking issue: https://support.bissell.com/app/answers/detail/a_id/75...