
Ratings & Reviews for BISSELL Symphony 25-ft 2 -Speed Multipurpose steam cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product is an effective and versatile cleaning tool, capable of both vacuuming and steam cleaning floors. Customers praise its ability to leave floors spotless and sanitized, especially in households with pets and children. The large vacuum container and ease of use are also highlighted as key benefits. However, some customers have experienced issues with leaks from the water tank and the cord being too short. A few also noted that the steam function could be more powerful. Overall, the majority of customers are very satisfied with the product.
Customer review summary generated by AI, including incentivized reviews.I really wanted to LOVE this product but it fell short
Would Not RecommendI really wanted to LOVE this product as I waited about 6 months before I could buy it, but sadly it fell short of my expectations. I love that the cloths are very secure when using the mop. I had a cheaper steamer before and the clothes attached by a tiny piece of velcro and always came off within a minute of use. I also love that I don't have to sweep or vacuum first, this really cuts down on time and makes it more enjoyable to use. I have used it for the last 3 weeks in a row (once a week sinc...
From BISSELL Homecare
Great for pet owners
Would RecommendBought two for my children. They both tried and love them. They said they even vacuum up clumps of dog hair with ease.
From BISSELL Homecare
Works on matte finish travertine stone floor
Would RecommendI was skeptical when I purchased this steam mop and vacuum, b ut I have to say it works great. The head of the vacuum is a little big to get into tight places, so I need to figure out another way to clean in the tight places. Otherwise this thing works great and it's easy to use.
From BISSELL Homecare
I did love it - but slowly degraded quality clean
Would Not RecommendThrowing it out. Need to find a cleaner that actually steams the floors and cleans.
From BISSELL Homecare
Makes cleaning easy
Would RecommendI like the Symphony Pet All-in-One Vacuum and Steam Mop, it has made cleaning my hard wood floors easier. Suggestions are to improve steam button selectors, takes my fingernail to push in for it to recognize. A retractable handle for storage would be great.
From BISSELL Homecare
Perfect solution!
Would RecommendI have two kids that leave a trail of crumbs and a German Shepherd that sheds like crazy. This vacuum mop is so awesome. It's lightweight and glides across the floor picking everything up I need it to and leaving a freshly mopped floor in It's wake. I was so excited I video called my mom and my best friend to show them. It's so easy and quick my husband and I use it every day, especially in the kitchen.
From BISSELL Homecare
Better Than Expected
Would RecommendSince we started using the Pet Symphony (as we call it), my constant cough has diminished significantly. It's not like we kept a dirty house -- it was vacuumed and mopped regularly -- but the steam factor seems to have helped more than we anticipated. Also, it's so quick and easy to use, we don't hesitate. It's easy to take up and down the stairs, easy to fill and use, easy to put away. I am so happy we bought this. Highly recommended.
From BISSELL Homecare
Mop is too big and too heavy.
Would Not RecommendThe mop is really too heavy to push and pull. It's hard to get under the bed and around the toilet bowl. I returned before I broke my back, or pulled a muscle.
From BISSELL Homecare
Sorry to hear the Symphony was too heavy for you, Jim! It weighs just 10.6 pounds and should be easy to push.
Pet vacuum
Would RecommendThis is a Christmas gift but the online purchase was a great value and arrived quickly!
From BISSELL Homecare
No no no. Just no.
Would Not RecommendThis machine can't handle the job. We have brand new hard floors, so I really wanted a steam mop and vacuum combo for a good deep clean. After vacuuming the entire first floor with the steam mop function on high, there's somehow almost nothing in the vacuum debris tank. It's like it just scooted the particles around on the floor instead of sucking them up. I've just got piles of dirt in every corner now. In fact, the purple bristles on the bottom of the mop got wet from the steam and all the dir...
From BISSELL Homecare
We're sorry you weren't happy with your Symphony, Baylea! We'll share your feedback with our quality team, but please call us in the future if we can ...
I highly recommend Symphony All-In-One. I would buy again!
Would RecommendI love my Bissell Symphony! I have 3 cats, 2 dogs, 3 daughters, and a messy husband. They all track in dirt and shed. The Symphony All-In-One has saved me so much time. It makes my "mama clean", (is what my girls call it) so much easier and faster. And when I just want to spot clean I now just have grab this ONE cleaning tool instead of two or three different things.
From BISSELL Homecare
Great for hardwood, not so much for tile
Would RecommendThe Symphony worked very well on my hardwood floors. My kitchen floors are tile and this wouldn't be my first choice, I would choose something with a brush.There isn't really any way to put extra pressure on the pad so I wasn't able to get certain areas clean (if there is a small bit of cake or food stuck to the floor for instance) and it really doesn't do much on the grout because it is recessed. I think my mop does a better job. The symphony mop pad also doesn't reach to the front of the vacuu...
From BISSELL Homecare
Short life...waste of money!!
Would Not RecommendI have only used this steam mop 5-10 times & it no longer works. Vacuum doesn't have good suction either. So disappointed!! It's the last Bissell I'll waste my money on!!
From BISSELL Homecare
Oh no! We're sorry to hear of your experience, Rachel. You have a warranty on your BISSELL and we're always here to help! Please call us at 1-800-237-...
3rd time buying this!
Would RecommendWorks great on hard floor surfaces. Picks up dog hair and steamer does not streak!
From BISSELL Homecare
Very good product.
Would RecommendThe setup was easy and I really enjoyed being able to vacuum and steam the floors at the same time. The unit was also easy to use but is a little heavy but not unmanageable. I am quite pleased so far with my purchase.
From BISSELL Homecare
Sorry to hear this, Kim! Please visit https://support.bissell.com/app/home/site/canada or call us at 1-800-263-2535 so we can help!