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Symphony 25-ft 2 -Speed Multipurpose steam cleaner

Ratings & Reviews for BISSELL Symphony 25-ft 2 -Speed Multipurpose steam cleaner

4.2
1413
Review
 4.2 out of 5
1413 Reviews


82% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product is an effective and versatile cleaning tool, capable of both vacuuming and steam cleaning floors. Customers praise its ability to leave floors spotless and sanitized, especially in households with pets and children. The large vacuum container and ease of use are also highlighted as key benefits. However, some customers have experienced issues with leaks from the water tank and the cord being too short. A few also noted that the steam function could be more powerful. Overall, the majority of customers are very satisfied with the product.

Customer review summary generated by AI, including incentivized reviews.
1413 Customer Reviews

Average

Would Not Recommend

Unfortunately not what I was expecting. A lot smaller then I thought and works just like an average steamer and vacuum.

February 8, 2021

From BISSELL Homecare

Response from bissellpwr

We're sorry you weren't happy with your Symphony, Michael! We'll share your feedback with our quality team, but please call us in the future if we can...

bissellpwrApril 21, 2022

I have found it very handy!!

Would Recommend

We have a lot of tile flooring. I use my symphony for pick up during the week and steam clean once a week. My 2 compromises are, it's not cordless and I can't get the sides of the toilets.

February 6, 2021

From BISSELL Homecare

I would buy it again, except for the noise.

I like the Vac except for the loud noise that it makes. It sounds like a regular vac except for that I have to wear ear protectors to use it. Seems like at the price it is sold for, the noise could be somehow muted.

February 2, 2021

From BISSELL Homecare

Good for quick clean ups, steamer function is weak

Would Not Recommend

Things they got right: easy to assemble right out of box, intuitive/straightforward buttons, stands on its own, cord is plenty long, lightweight, vacuum and steam power is decent for quick clean ups on recent messes, mop pad is easy to attach/detach, water container is easy to fill without messes, vacuum container is easy to empty/clean, heats quickly. It took me a minute to get used to cord placement, but now that I am, I like it being attached low on the base. I rarely run it over, and it does...

February 1, 2021

From BISSELL Homecare

5 stars says it all

Would Recommend

Very convenient vacumming and cleaning at the same time

January 31, 2021

From BISSELL Homecare

Just so so

Would Not Recommend

I bought this hoping to kill two birds at one time while cleaning my floors. Prior to this I had a $75 bissell steam cleaner. The first time I used this I was excited and impressed. The little stains on my kitchen floor came right up and the vacuum suction was awesome. I thought wow! This is great. Then I brought it out to use the second time and came across something stick to the floor. I thought no problem. This will be quick and easy to get up. Boy was I wrong. It took at least 30 tries with ...

January 29, 2021

From BISSELL Homecare

Response from bissellpwr

We're sorry to hear your mop isn't steaming properly. These troubleshooting steps will help: https://support.bissell.com/app/answers/detail/a_id/3867 ...

bissellpwrApril 21, 2022

I love this product it cleans great and is so light weight t

Would Recommend

I clean every floor with this it's light enough to carry up and down stairs Cleans GREAT no chemicals or harsh cleaning supplies needed

January 27, 2021

From BISSELL Homecare

Excellent Product!

Would Recommend

Works perfectly on our tile floors. The steam mop makes our floors look clean and the vacuum picks up the dirt and cat hair. It's a time saver!

January 24, 2021

From BISSELL Homecare

Best purchase ever!

Would Recommend

i mean it sounds too good to be true...right? But it really works...my husband and I were amazed when we first used it...positive that something wasn't going to work...but surprise surprise...it absolutely vacuums and steams at the same time....we're thrilled!

January 21, 2021

From BISSELL Homecare

Love it

Would Recommend

Love that it has both vacuum and steam mop function. These are hard to find.

January 20, 2021

From BISSELL Homecare

I recommend for hard surfaced floors

Would Recommend

This machine does a great job on hard surfaced floors, which cover most of our house. I never seem to get around to mopping, to this has been a great solution. Easy to run and it sure does clean. I learned to stop and wash out the cover several times as parts of our floor were quite soiled from outdoor traffic. And I sprayed a bit of all purpose cleanser before steaming. It is a bit heavy, so I would not want to lug it up and downstairs a lot, but it works for our one level house. Small enough t...

January 16, 2021

From BISSELL Homecare

I'M IN LOVE!

Would Recommend

WOW! I was so surprised at this machine. The vacuum is strong and didn't choke on the massive amount of dog hair it was sucking in. The steam mop didn't make the dirt being vacuumed wet at all. My floors look fantastic and I know they are sanitized at the same time. I LOVE this thing! Also, just a suggestion but could you please come out with a cordless version?

January 14, 2021

From BISSELL Homecare

Love this steam vac

Would Recommend

Replaced a prior model after having it for years. This one is amazing. The amount of steam this produces is amazing. The power of the suction of the vacuum is great too. I forgot that I had to clean the tunnel/funnel of the filter (filled w dog hair) and rinse the black filter. That brought the vacuum suction back to life/ just like new. I use it every 5 days and it had made a difference. I wish I could get btwn the wall and toilet to steam clean, but head is too big. It doesn't clean edges so w...

January 10, 2021

From BISSELL Homecare

Love it!

Would Recommend

I love this! I do not have pets but have children, this picks up all the sand, dirt, and crumbs they leave behind. I love that I can vaccum and mop at the same time. Its so easy to use and gets the job done fast. The steam gets hot and leaves my floors clean. With a crawling baby, I love that I do not have to use chemical to get a good clean. I have been using this daily for about 3 weeks and so far its been amazing!

January 10, 2021

From BISSELL Homecare

I would recommend this product.

Would Recommend

I use it on my hardwood floors and ceramic tile. I have to say, I am so glad I bought it! It does a fabulous job and is so easy to use! I do wish the cord was a bit longer but not a big deal.

January 8, 2021

From BISSELL Homecare

Great for a few uses then leaks just like the first Bissell

Would Not Recommend

This is the second Bissell we tried. I loved the first one while it worked but it didn't last long. It started leaking but I thought it was user error. I followed the directions to the letter for this one and it still leaks until empty after only having it for 6 months. I am so disappointed and cannot understand how it has such high ratings unless people review it early on and just never update their reviews. I really really liked this steam vac when it worked - it made the floors look amazing! ...

January 5, 2021

From BISSELL Homecare

Response from bissellpwr

We're sorry to hear this, Michelle! Please contact our Consumer Care team so we can help get this resolved for you. 1-800-237-7691

bissellpwrApril 21, 2022

Love , Love , love this product

Would Recommend

So easy to fill the tank. Unit stands up like a vacuum. Can vacuum without steam, can steam without vacuum & do BOTH! The heaviest part of this unit is the cord...haha. The cord is a great long length. My only negative is if you don't use all the water in the tank you have to open the spout and tip the whole machine upside down to dump it. (Only reason for the 4 stars)

January 4, 2021

From BISSELL Homecare