Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have mixed reviews. Some customers are satisfied with its performance on hardwood floors and for pet hair, but many others have reported issues with weak suction, water tank problems, and difficulty cleaning tough stains. The cordless convenience and lightweight design are appreciated by some, but the overall sentiment suggests the product may not meet expectations given its price point.
Customer review summary generated by AI, including incentivized reviews.happy!
Would Recommendnot quite as powerful as the plug in model, but so much more convenient. takes a bit longer to use than my previous plug in model due to the smaller brush size. happy customer regardless. we love our bissell products.
From BISSELL Homecare
Cleans well, good battery life, pilot light
Would RecommendThe CrossWave Cordless Wet/Dry Stick Vacuum by Bissell is a pretty good vacuum for what it is. The good: it has good suction, the pilot light in front is really helpful to see dust and debris, it does work on hard floors and carpets, battery lasts a good while, spare filter included, samples of washing solutions included, and it “self cleans” (though good amount of input is needed from the user once cleaning is over :-) ) The not so good: the unit feels on the heavier side compared to competitor...
Amazing product. Amazing results
Would RecommendI am excited about this new Bissell Crosswave. I had new ceramic tile installed in the kitchen and I wasn't disappointed in how the cleaner worked. Putting it together was easy. The directions were clear. It came with 2 small bottles of soap and was very easy to use and the results were amazing. Cleaning it after took a bit of time but I think it was because it was the first time doing it
The CrossWave combines vacuuming and mopping.
Would RecommendThe Bissell CrossWave is cordless with a 25-minute working time and a rechargeable Li-Ion Battery. That enhances portability, allowing you to move freely without being tethered to an outlet. It’s a combination vacuum and self-cleaning wet mop with hard surface and area rug selection modes, and it has a bright LED headlight. Also includes a 2-year warranty. It includes a Recharging Base, which includes drying spots for the roller and filter, promoting hygiene and device longevity. The supply ta...
Amazing wet/dry vacuum!
Would RecommendThis is pretty amazing! I love that there is no cord to deal with when cleaning. It does a good job on vacuuming and cleaning our hard floors. We have dogs and it sucked the dog hair right up with no issues. It is nice and compact and easy to carry to other areas of the house like the bathroom.
Clean Floor!
Would RecommendCleaner was very easy to assemble (basically, just insert the handle and plug in the charger) and start using. I did my whole house on one charge, without having to refill the cleaner or empty the dirty water jug. My other cleaners are just a regular vacuum cleaner, and a Swiffer. I had vacuumed my floor before using the Crosswave Vac, and the Crosswave got up a lot more (stuff I hadn't seen before plus stuff like footprints by the door that aren't "loose" dirt) than the vacuum alone could. ...
Great Machine works really good!
Would RecommendGot this in and actually really do like it. My daughter happened to be up with her dog and was able to test it out. Only issue is that I feel like it could use some type of scrubbing pad for the tougher dirt. All in all worked very well
Not what I was hoping for
Would Not RecommendThe water tank is small. I have to refill it 1-2 times during cleaning. You can’t control how much water/solution is used, it releases solution when you push away and suctions when you pull the cleaner back toward you, mine seems to release way too much water, floors are soaked and it starts to streak soap and doesn’t suction it all back up.
From BISSELL Homecare
Awesome and super easy to clean for next round.
Would RecommendWe really like this. Wet dry mops always seem to get moldy over time. Really like what the designers of this came up with. The clean out prosses is super cool. Just rinse out your canisters fill water tank to fill line then place back on charging dock and press clean out button. Cleaning mop gets blasted with clean water to rinse. Then take out mop and put in drying location on docking station.
3.5 Stars
Works fine for daily cleaning, but doesn't really work for tough and sticky spots, including cat messes. Battery appears to last long enough to fill the waste tank approximately 3 times. The cleaner that comes with it does smell good, and does seem to retain the fresh smell for a while.
Thanks for the thoughtful review, Chris. We're glad it's working well for everyday cleaning and that you're enjoying the fresh scent of t...

Definitely worth the buy
Would RecommendAs a household with 2 dogs we have a lot of dog hair around our house, both short and long coats. Plus a drooly boy. This thing is amazing. I got this after bringing my previous Crosswave to an Airbnb without dogs, and I think I made the right choice. It's so much lighter and quieter, and easier to clean thanks to the little guard thing in the wet tank that keeps the solids away from the liquid. It did really well with dog hair and my long hair, in addition to all the other random crumbs and...
From BISSELL Homecare
Great purchase
Would Recommend[This review was collected as part of a promotion.] I have four dogs and occasional accidents that need to be cleaned up. Love this machine
From BISSELL Homecare
Love this product!!!
Would RecommendBest thing ever!!! With 4 dogs and rainy days this made quick work of the muddy messes!! Definitely recommend!! Super easy clean up too.
From BISSELL Homecare
Cut my cleaning time in HALF!
Would RecommendThe wet-dry packs a serious one-two punch! I was hesitant on how much the vacuum would be able to pick up with doing two jobs in one, but after receiving the vacuum from Stellar Product Testing Panel, I was IMPRESSED. Having to clean over 1,000sq feet of hardwood floors in the major areas in my home, the lights helped me see just how much debris I was missing and the periodic dump and refill in each session was so easy! The vacuum was able to get almost everything, however there was no attachmen...
From BISSELL Homecare
Does not get up water
Would Not RecommendI got this product thinking it was going to be better then the cordless max but it's isn't I am displeased with the product sucks up water when I move it forward but not when I moved it back suction only works when moving forwards found out it a flaw with the design of the machine
From BISSELL Homecare
Thanks for your feedback and we're sorry you're having suction trouble, but it does suction on forward and backward passes. We're happy to troubleshoo...
I love this floor cleaner!
Would RecommendI absolutely love this floor cleaner! I received this product as part of a promotion and expected that there would be a sacrifice on quality in order to have as many features as it does. I was pleasantly surprised! I have 3 cats and 2 kids, so our floors are pretty much always dirty with food crumbs, spilled drinks, and pet hair tumble weeds. I was very impressed with the quality of it's vacuuming and mopping features. This vacuum works better than some of the other more expensive products I hav...
From BISSELL Homecare
Such a timesaver! Useful for any parent or pet parent
Would RecommendLove this wet dry vac. With two kids under 3, a giant dog, and a cat, our house gets dirty. (And we never have enough time!) We vacuum often, but didn't mop nearly enough - until we got this! The first time I used it I was floored by how dirty my floors were. The water was filthy. Like...filthy. Impressively filthy. It's satisfying to see! The design of the machine is really smart - it has a dirty water reservoir as well as a clean water reservoir, so you can rest assured you aren't just wiping ...
From BISSELL Homecare
Fantastic compact floor cleaning tool!
Would RecommendI love this wet-vac! I have never owned a wet-vac so this was a new experience to me. Previously, I've been a broom and mop cleaner for hard floors at home but I am so happy to have this new device! And it can help my area rugs too! We have pets and small children and this has been a game changer for cleaning floors in our busy home. The wet-vac is lightweight and stores away nicely on a charger. I love that it doesn't have a cord dragging around as I clean but simply charges up on it's stand be...
From BISSELL Homecare
Game Changer Vac
Would RecommendUpon receiving the wet dry vacuum I was instantly excited and ready to see what can this vacuum do. Let me tell you...it is a game changer! I'm a mom of 2 and am always cleaning up. I love a tidy place l, especially clean surfaces. As soon as I turned in the vacuum I was amazed on how easy it was to maneuver. It glides beautifully from my ceramic tiles and then directly onto hardwood floor. We also have a rug and it does fantastically well cleaning up messes. I appreciate being able to vacuum an...
From BISSELL Homecare
Fantastic for homes with children and pets!
Would RecommendI don't know how they did it, but in a house with 3 long haired girls and a dog, the brush has never tangled! I received this wet-dry vac through the Stellar Product Testing Panel and I was blown away by how well it cleans and how easy it is to use. It snaps together in moments and has an easy and small charging station that I didn't have to install into a wall or clean out a large area to store it. Also, the actual cleaning is top notch. It's not too loud so I can use it after my girls go to sl...
From BISSELL Homecare

Thanks for your honest feedback. We’re sorry to hear the CrossWave® OmniFind™ isn’t meeting your expectations—especially with the water usage and stre...