Ratings may include incentivized customer reviews.
What Customers Are Saying
The product appears to have mixed reviews. Some customers are satisfied with its performance on hardwood floors and for pet hair, but many others have reported issues with weak suction, water tank problems, and difficulty cleaning tough stains. The cordless convenience and lightweight design are appreciated by some, but the overall sentiment suggests the product may not meet expectations given its price point.
Customer review summary generated by AI, including incentivized reviews.Clean floor
Would RecommendEase of use
Verified Purchaser
My visit to Lowe's
Would RecommendMy visit to Lowe's was by far a great one the employees were so curtis and had the most friendly attitude.
Verified Purchaser
Not worth the price!
Would Not RecommendI use this vacuum on both carpet and hardwood floors. It doesn't pick up all the dirt off the carpet even with multiple passes. It doesn't get close to the edge of the wall from the front or the side so at least 1 inch is left dirty and dry. It will leave dirt/dust clumps as you are mopping. It is nice that you can vacuum and mop at the same time but often leaves dirty streaks on the floor. I wanted to replace another vacuum but now I have to use both so it hasn't made cleaning any easier! I wis...
From BISSELL Homecare
Junk
Would Not RecommendThis thing is junk. Works poorly as both a mop and vacuum.
From BISSELL Homecare
Hi KJ, thank you for sharing your experience with the CrossWave® OmniFind™. We're really sorry to hear it hasn’t met your expectations as a mop or vac...
NOT GOOD FOR WET CLEANING AT ALL !!
Would Not RecommendI used to have the crosswave petpro the purple one. And I MISS IT. I had it for almost 5 years and donated it when I moved states. Target only had this one and it just doesn't do as well. So disappointed. Sure the light shows every pet hair. But it doesn't always pick it up. I literally kill the battery trying to do all the floors because I have to go over them so many times. I have a German shepherd. Also I have to sweep before I even use it because it doesn't do under cabinets well or corners ...
From BISSELL Homecare
Thanks for your honest feedback, Nicole. It sounds like switching from a corded machine to a cordless one has impacted your cleaning routine—especiall...
Great product and a wonderful deal
Would RecommendI love the cordless convenience and easy to clean features
Verified Purchaser
Mopping Made Easy
Would RecommendWe have a vinyl floor and needed something other than a push mop to clean it. This Bissel powered mop is so easy to use and does an excellent job of cleaning.
Verified Purchaser
Bissell Crosswave
Would RecommendThe Crosswave Omnifind Cordless Wet/ Dry Stick Vac has become a must have for our family. I had my doubts about a cordless cleaner keeping up with my household's heavy-duty needs as we have several pets and we are in constant cleanup mode. But, this appliance has exceeded all of my expectations. It picks up the dog and cat hair without clogging and the roller is easily removed to dry. We enjoy the fresh scents available, especially the Pet multi- surface cleaner with Febreze. Also, the self-cle...
Not Perfect, But Not Bad!
Would RecommendThe Crosswave OmniFind Cordless Wet/Dry Vac did a great job on our carpet and hardwood floors but is a bit lacking on grouted tile floors. We have a dog and this did a pretty good job of cleaning up the dog hair. The fact that is cordless and gets about 20 minutes of run time on a charge is perfect for us as our areas aren't that large.
Love this Crosswave model
Would RecommendI highly recommend this Crosswave OmniFind for pet owners. It sucks up hair and fur like a champ. I love that it's cordless and has headlights to find all the fur on the floor. My biggest selling point was the cordless feature the quiet operation and the headlights. I use it everyday.
From BISSELL Homecare
A Game Changer for Pet Owners with Hard Floors
Would RecommendThe Crosswave will leave your floor looking shining and spotless and feeling brand new. It is more comparable to getting on your hands and knees and scrubbing the floor than using a traditional mop and bucket, which just pushes the dirt around. I love the way the floors felt on my bare feet after running it through the house. The included cleaning solutions leave a pleasant smell, not overwhelming, and worked on my engineered hardwood (hickory) floors. I did not notice a huge difference between ...
Time and effort Saver
Would RecommendI was so amazed at how this machine saved me time and effort. So lightweight to push. I used it on hardwood, laminate, and tile. It cleaned sticky spots. Cordless. Clean water and solution in the back. Front container will collect dirty water. I would sweep first but it also trapped loose lint, etc. I'm about to throw away all my other mops.
Great little wet/dry vacuum
Would RecommendThis is a nice, lightweight, easy to use wet/dry vacuum. Assembly was a breeze, although it took a while to charge so we could use it. But the cordless feature makes it easy to maneuver and bring throughout the house as needed. It works great dry picking up my dog's hair. Works well on my tile floors in place of mopping. Relatively easy to set up and then clean after wet use. Haven't tried on the area rug yet, but hopeful since it has worked well elsewhere so far.
I needed this!
Would RecommendThis is what my 3-cat house has been missing! I did not pre-vacuum before trying this out and was appalled at the amount of cat hair on my floor. Strands that I haven't been seeing with my other vacuum, but the headlight on the Bissell highlights all the nastiness. The machine does miss getting close to walls and furniture legs, etc. and does not go flat enough to fit under furniture. But overall is a significant improvement over my previous tools and will improve my cleaning habits.
Design Problems - More Effort than Convenience
Would Not RecommendAs a foster of large dogs, I was excited to try this product. Very Disappointed! 1) Con: Bissell's cleaning formula indicates there's a small & large job water & formula fill marks on clean water tank. The tank is missing the small job water/formula fill marks, see pic 1; 2) Con: Despite having more than the minimum clean water required for the "clean-out" cycle, the machine quit running b/c it thinks the "dirty water tank is full." This makes no sense! The dirty water tank should be able to ho...
Good, but mixed results
Would RecommendThis is a nice unit that I personally had mixed results with. For example, using it on hardwood was a blessing. It did a wonderful job cleaning the floors. Our hardwood floors had never been so clean after using it, so I was hoping for similar results with the tile. This is where the mixed results come in. I can clean the tile better with a mop because I can put pressure where it is needed. Also, the spinning wheel doesn't seem to get into the tile grout spaces very well so it leaves a lot to be...

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