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Crosswave OmniFind Steam mop

Ratings & Reviews for BISSELL Crosswave OmniFind Steam mop

4.2
115
Review
 4.2 out of 5
115 Reviews


84% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product appears to have mixed reviews. Some customers are satisfied with its performance on hardwood floors and for pet hair, but many others have reported issues with weak suction, water tank problems, and difficulty cleaning tough stains. The cordless convenience and lightweight design are appreciated by some, but the overall sentiment suggests the product may not meet expectations given its price point.

Customer review summary generated by AI, including incentivized reviews.
115 Customer Reviews

Clean floor

Would Recommend

Ease of use

October 16, 2025
Verified Purchaser
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My visit to Lowe's

Would Recommend

My visit to Lowe's was by far a great one the employees were so curtis and had the most friendly attitude.

October 9, 2025
Verified Purchaser
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Not worth the price!

Would Not Recommend

I use this vacuum on both carpet and hardwood floors. It doesn't pick up all the dirt off the carpet even with multiple passes. It doesn't get close to the edge of the wall from the front or the side so at least 1 inch is left dirty and dry. It will leave dirt/dust clumps as you are mopping. It is nice that you can vacuum and mop at the same time but often leaves dirty streaks on the floor. I wanted to replace another vacuum but now I have to use both so it hasn't made cleaning any easier! I wis...

October 1, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

We appreciate your feedback! Please reach out to our Consumer Care team at https://support.bissell.com so we can assist you directly.

BISSELL Consumer CareOctober 2, 2025

Junk

Would Not Recommend

This thing is junk. Works poorly as both a mop and vacuum.

September 18, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

Hi KJ, thank you for sharing your experience with the CrossWave® OmniFind™. We're really sorry to hear it hasn’t met your expectations as a mop or vac...

BISSELL Consumer CareSeptember 18, 2025

NOT GOOD FOR WET CLEANING AT ALL !!

Would Not Recommend

I used to have the crosswave petpro the purple one. And I MISS IT. I had it for almost 5 years and donated it when I moved states. Target only had this one and it just doesn't do as well. So disappointed. Sure the light shows every pet hair. But it doesn't always pick it up. I literally kill the battery trying to do all the floors because I have to go over them so many times. I have a German shepherd. Also I have to sweep before I even use it because it doesn't do under cabinets well or corners ...

September 15, 2025

From BISSELL Homecare

Response from BISSELL Consumer Care

Thanks for your honest feedback, Nicole. It sounds like switching from a corded machine to a cordless one has impacted your cleaning routine—especiall...

BISSELL Consumer CareSeptember 16, 2025

Great product and a wonderful deal

Would Recommend

I love the cordless convenience and easy to clean features

September 4, 2025
Verified Purchaser
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Mopping Made Easy

Would Recommend

We have a vinyl floor and needed something other than a push mop to clean it. This Bissel powered mop is so easy to use and does an excellent job of cleaning.

August 7, 2025
Verified Purchaser
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Bissell Crosswave

Would Recommend

The Crosswave Omnifind Cordless Wet/ Dry Stick Vac has become a must have for our family. I had my doubts about a cordless cleaner keeping up with my household's heavy-duty needs as we have several pets and we are in constant cleanup mode. But, this appliance has exceeded all of my expectations. It picks up the dog and cat hair without clogging and the roller is easily removed to dry. We enjoy the fresh scents available, especially the Pet multi- surface cleaner with Febreze. Also, the self-cle...

July 21, 2025
Lowe's Loop
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Not Perfect, But Not Bad!

Would Recommend

The Crosswave OmniFind Cordless Wet/Dry Vac did a great job on our carpet and hardwood floors but is a bit lacking on grouted tile floors. We have a dog and this did a pretty good job of cleaning up the dog hair. The fact that is cordless and gets about 20 minutes of run time on a charge is perfect for us as our areas aren't that large.

July 19, 2025
Lowe's Loop
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Love this Crosswave model

Would Recommend

I highly recommend this Crosswave OmniFind for pet owners. It sucks up hair and fur like a champ. I love that it's cordless and has headlights to find all the fur on the floor. My biggest selling point was the cordless feature the quiet operation and the headlights. I use it everyday.

July 17, 2025

From BISSELL Homecare

A Game Changer for Pet Owners with Hard Floors

Would Recommend

The Crosswave will leave your floor looking shining and spotless and feeling brand new. It is more comparable to getting on your hands and knees and scrubbing the floor than using a traditional mop and bucket, which just pushes the dirt around. I love the way the floors felt on my bare feet after running it through the house. The included cleaning solutions leave a pleasant smell, not overwhelming, and worked on my engineered hardwood (hickory) floors. I did not notice a huge difference between ...

July 14, 2025
Lowe's Loop
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Time and effort Saver

Would Recommend

I was so amazed at how this machine saved me time and effort. So lightweight to push. I used it on hardwood, laminate, and tile. It cleaned sticky spots. Cordless. Clean water and solution in the back. Front container will collect dirty water. I would sweep first but it also trapped loose lint, etc. I'm about to throw away all my other mops.

July 13, 2025
Lowe's Loop
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Great little wet/dry vacuum

Would Recommend

This is a nice, lightweight, easy to use wet/dry vacuum. Assembly was a breeze, although it took a while to charge so we could use it. But the cordless feature makes it easy to maneuver and bring throughout the house as needed. It works great dry picking up my dog's hair. Works well on my tile floors in place of mopping. Relatively easy to set up and then clean after wet use. Haven't tried on the area rug yet, but hopeful since it has worked well elsewhere so far.

July 13, 2025
Lowe's Loop
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I needed this!

Would Recommend

This is what my 3-cat house has been missing! I did not pre-vacuum before trying this out and was appalled at the amount of cat hair on my floor. Strands that I haven't been seeing with my other vacuum, but the headlight on the Bissell highlights all the nastiness. The machine does miss getting close to walls and furniture legs, etc. and does not go flat enough to fit under furniture. But overall is a significant improvement over my previous tools and will improve my cleaning habits.

July 9, 2025
Lowe's Loop
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Design Problems - More Effort than Convenience

Would Not Recommend

As a foster of large dogs, I was excited to try this product. Very Disappointed! 1) Con: Bissell's cleaning formula indicates there's a small & large job water & formula fill marks on clean water tank. The tank is missing the small job water/formula fill marks, see pic 1; 2) Con: Despite having more than the minimum clean water required for the "clean-out" cycle, the machine quit running b/c it thinks the "dirty water tank is full." This makes no sense! The dirty water tank should be able to ho...

July 6, 2025
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Good, but mixed results

Would Recommend

This is a nice unit that I personally had mixed results with. For example, using it on hardwood was a blessing. It did a wonderful job cleaning the floors. Our hardwood floors had never been so clean after using it, so I was hoping for similar results with the tile. This is where the mixed results come in. I can clean the tile better with a mop because I can put pressure where it is needed. Also, the spinning wheel doesn't seem to get into the tile grout spaces very well so it leaves a lot to be...

July 5, 2025
Lowe's Loop
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