
Ratings & Reviews for BISSELL CrossWave Max Cordless Wet/Dry Bagless Pet Upright Vacuum Cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, cleaning ability, and convenience, while others have experienced issues such as streaks and dirty water on the floor, difficulty picking up pet hair and debris, limited battery life, and frequent breakdowns. However, many praise its ability to quickly and effectively clean hard floors, as well as its all-in-one vacuum and mop functionality and self-cleaning feature. Potential buyers should carefully consider the pros and cons based on their specific needs and floor types.
Customer review summary generated by AI, including incentivized reviews.I would give it maybe a half of 1 star... WASTE OF MONEY!
Would Not Recommend[This review was collected as part of a promotion.] I was so excited and happy when i got mine in. Moved into our new place and has tile mostly but we have 2 dogs and one sheds like crazy. I have two other 2-in-1 mop and vacuum but buying the pads for them is very costly when you dont have a small home.. i thought this would be my money saver. Yes expensive but would be perfect. NO! NO! NO! I spend more time cleaning the vacuum after using and then doin the self clean cycle then anything. If you...
From BISSELL Homecare
Does not wrok as intended for cleaning up after pets
Would Not Recommend[This review was collected as part of a promotion.] I am a cat owner. I purchased this product for the ease of vacuuming up tracked litter and cleansing the floor. If anyone uses a clay bases litter this is not the product to buy. The wet make the litter all gummy and hard to clean out of trash container. Also pet hair gets clogged in the machine and has to be hand cleaned.
From BISSELL Homecare
Doesn't eliminate the need to sweep then mop!
Would Not Recommend[This review was collected as part of a promotion.] I was hoping this would be the most convenient purchase to help with mopping and sweeping, but I was totally wrong. I can see the muddy mess that it leaves behind and doesn't vacuum it up, and it ends up all over my floor! Nothing better looking than a brown muddy clump of water laying on the floor when you expected it to be clean. And when its many muddy clumps its beyond disgusting. Most of the time my dirty water reservoir doesn't even get a...
From BISSELL Homecare
Hi EJ. We're sorry you're having this trouble, but we're happy to provide support to improve the results with your CrossWave! Please call us at 1-800-...
Don't waste your money
Would Not Recommend[This review was collected as part of a promotion.] I had so much high hopes for this vacuum. My fiancé bought it for me for Christmas and I could not wait to start using it. but sadly it ends up being more work than saving you time the vacuum the cleaner that is not come out evenly so I have to vacuum over the same area seven times to get that whole area clean before moving on if you sit the vacuum down for a second like stop moving it it leaves dirty water on the ground.. I wish I could have l...
From BISSELL Homecare
Hi Christina. We're sorry to hear you're dissatisfied, but we appreciate the feedback and would be happy to help with any issues you're experiencing. ...
Started out AWESOME......really disappointed with durabilit.
Would Not Recommend[This review was collected as part of a promotion.] I loved my Crosswave and I'm still a fan, but it just hasn't held up. First issue was one of the led headlights stopped working. Second issue was the clean water tank would leak all of the solution while on the charging/wash platform. This would overflow the wash tray and make a huge mess flooding the floor. Unfortunately it did this damaging my Laminate flooring. Thirdly it now has the full dirty tank alarm on and it won't go off which prevent...
From BISSELL Homecare
Oh no! This shouldn't be happening. Your machine has a warranty with BISSELL and we're happy to troubleshoot these issues with you. Please contact us ...
I would never buy and a never recommend it to anyone.
Would Not Recommend[This review was collected as part of a promotion.] This is by far the worst product that I've purchased in a long time. This vacuum doesn't pick anything up. It kind of just wets the floor or pushes dirt and dog hair around but it doesn't clean anything. I spent more time cleaning the tank and the brushes than I did actually cleaning my living room. This doesn't work on high carpets, low carpets, or vinyl. I thought, maybe the product would work better if I got the different/extra brushes to go...
From BISSELL Homecare
Oh no, Eric! This shouldn't be happening. Your machine has a warranty with BISSELL and we're happy to troubleshoot these issues with you. Please conta...
[This review was collected as part of a promotion.]
From BISSELL Homecare
I would buy this again.
Would Recommend[This review was collected as part of a promotion.] It's great except I wish it could get closer to the edges.
From BISSELL Homecare
I am thrilled with my Bissell ♥️
Would Recommend[This review was collected as part of a promotion.] Love my new Bissell... it's easy to use and my kitchen floor has never been cleaner!
From BISSELL Homecare
I don't know how I have lived without this!
Would Recommend[This review was collected as part of a promotion.] I am blown away at how much I am loving my new Bissell Never dreamed I would love it so much! Took me a min to figure it out.
From BISSELL Homecare
Love it !
Would Recommend[This review was collected as part of a promotion.] I love the suction power and how u can vacuum and mop at same time!
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
I strongly encourage you to consider the Crosswave.
[This review was collected as part of a promotion.] The Bissell CrossWave Cordless Max Multi-Surface Wet Dry Vac is absolutely awesome. The ability to vacuum and wash at the same time makes cleaning easier and quicker. Not having to drag around a power cord is a tremendous convenience. I've used it to clean my hard floors, throw rugs, and some touch up cleaning on my carpeting. This thing is fantastic. Thank you, Bissell.
From BISSELL Homecare
I would not buy again.
Would Not Recommend[This review was collected as part of a promotion.] It was alright when it was brand new. I really have not used it very much but now it leaks. I do not have to squeeze the lever to add water and it smells terribly. I think it smells because the roller is soaked and does not come clean enough.
From BISSELL Homecare
Hi Bob. We'd be happy to help resolve these issues for you! Please reach out to our Consumer Care team at support.bissell.com.
I would buy this again
Would Recommend[This review was collected as part of a promotion.] I first started using one of these at work and had to have one for my home I love the ease of vacuuming and washing the floors at once! It also comes apart easy for cleaning to keep it like new! Thank you for a great product
From BISSELL Homecare
Perfect for homes with pets
[This review was collected as part of a promotion.] We use it a couple times a week in high traffic areas and it is fantastic. It won't replace regular vacuuming and mopping, but it will keep a household with pets under control in between those cleanings. Does a great job.
From BISSELL Homecare
I would buy again!
Would Recommend[This review was collected as part of a promotion.] Giving this as a gift. Hope it's perfect. Love to win the sweepstakes for her too!!
From BISSELL Homecare
I would recommend this product!
Would Recommend[This review was collected as part of a promotion.] One step cleaning for our hardwood floors. This product is amazing and easy to use.
From BISSELL Homecare
Disappointed. Poor suction. Can't handle pet hair at all.
Would Not Recommend[This review was collected as part of a promotion.] I really tried to like this cordless dry/wet vacuum but I found I pulled out the old corded vacuum more often because it actually picked up my dog's hair. This CrossWave only picked up a little and I spent more time cleaning out the brush area and making a dirty mess. The wet vacuum just created a mound of wet dog hair stuck in the intake. I just don't know how it got top reviews.
From BISSELL Homecare
We're sorry you're having trouble with clogs, but we're happy to provide some troubleshooting steps to improve the results with your CrossWave! Please...
Sorry you're not happy with your machine, but please reach out to us direct at support.bissell.com and we'd be happy to help with any issues you're ex...