
Ratings & Reviews for BISSELL CrossWave Max Cordless Wet/Dry Bagless Pet Upright Vacuum Cleaner
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has mixed reviews. Some customers are satisfied with its performance, cleaning ability, and convenience, while others have experienced issues such as streaks and dirty water on the floor, difficulty picking up pet hair and debris, limited battery life, and frequent breakdowns. However, many praise its ability to quickly and effectively clean hard floors, as well as its all-in-one vacuum and mop functionality and self-cleaning feature. Potential buyers should carefully consider the pros and cons based on their specific needs and floor types.
Customer review summary generated by AI, including incentivized reviews.The battery life is awful
Would Not Recommend[This review was collected as part of a promotion.] I really want to like this more than I do, but I'm so disappointed with it. I've had this for about a year and it is mediocre at best. I have 4 cats and all LVP flooring, so I like the idea of a vacuum and mop combo to save me time. However, it doesn't do either all that well. One more than one occasion I've had to wipe something up off of the floor immediately after cleaning and my floor is still dirty. We never wear shoes in the house and thi...
From BISSELL Homecare
I would definitely buy this again!
Would Recommend[This review was collected as part of a promotion.] I usec my crosswave for the first time. This exceeded my expectations.
From BISSELL Homecare
Leaks dirty water
Would Not Recommend[This review was collected as part of a promotion.] I wish it worked like it was supposed to, that would be a dream. Unfortunately, it leaks dirty water all over the place. All crosswaves leak so I would go with another brand. I had the original crosswave and it leaked as well. I thought it was just because it was an older model that it could be the reason for it but after having the cordless max I see that it is indeed just a crosswave problem in general.
From BISSELL Homecare
Hi Catie. Your machine shouldn't leak. We would be happy to help with any issues you're experiencing. Please reach out to BISSELL Consumer Care at 1-8...
only used once but it works
Would Recommend[This review was collected as part of a promotion.] To be honest I have only used this once on an area rug in our living room. We have hardwood floors in our house and not used this for the floors yet. It worked great on our area rug.
From BISSELL Homecare
I would recommend this to friends and family!
Would Recommend[This review was collected as part of a promotion.] I love the multi surface vacuum and cleaner. It is easy to use and can do many rooms at once it is a little heavier than I thought it would be. Sweepstakes
From BISSELL Homecare
[This review was collected as part of a promotion.]
From BISSELL Homecare
do not buy this product
Would Not Recommend[This review was collected as part of a promotion.] I had the crosswave Pet Pro Plus which i absolutely loved. When the machine malfunctioned I was offered this product as a replacement and it is absolutely terrible. It does not clean the floors properly and after I am finished I need to go back over the areas with a mop or my Swiffer. Often times my swiffer does a better job. It is not light weight. I can not finish my floors before the battery runs out. The only good thing is the size of the d...
From BISSELL Homecare
Sorry you're not happy with your machine, Vik. Please reach out to us at support.bissell.com and we'd be happy to help with any issues you're experien...
Broke after two years but bissel made it right
Would Recommend[This review was collected as part of a promotion.] Loved the vacuum mop but it broke after 2 years. Bissel tried to fix it, they couldn't fix it and I was able to get a replacement since it was under warranty ❤️ Great product and service
From BISSELL Homecare
Seems to work ok
Would Not Recommend[This review was collected as part of a promotion.] Works good on carpet, not used on hardwood floors yet
From BISSELL Homecare
I would not be without this!
Would Recommend[This review was collected as part of a promotion.] We love our cordless crosswave! It's our second crosswave, we bought a corded unit years ago when it first came out. Using it once a week (and more when one of our dogs has an accident), on 1,000 sqft. of porcelain tile flooring, we finally wore it out and replaced it with the cordless model. It's everything the first corded model was and more! It's so convenient to be able to scrub the floors and have it dry in a matter of a few minutes. We wo...
From BISSELL Homecare
Yes
Would Recommend[This review was collected as part of a promotion.] I like everything about it. Vacuum was good. Clean the floor in half the time, I spent doing by ✋️
From BISSELL Homecare
I would not buy this again
Would Not Recommend[This review was collected as part of a promotion.] I bough my bissell cross wave cordless not even a year ago. The handle completely broke on it and the button to release water does not work on it now at all!!! Wouldn't recommend!
From BISSELL Homecare
Hi Mag. You have a warranty with BISSELL. Please contact us direct at support.bissell.com so we can get you a working machine!
[This review was collected as part of a promotion.]
From BISSELL Homecare
Isn't worth the hype
Would Not Recommend[This review was collected as part of a promotion.] It's terrible when used and the waste bin is full it gets emptied and starts back up nope not here after you clean out the waste bin it doesn't register it's been cleaned and keeps shutting off am blinking that it needs emptied I'm about to yeet it in the trash worst 249.00 I ever spent also it doesn't suck the water up like you would think it leaves piles of water on the floor beside it and if you turn it off when it does work everything leaks...
From BISSELL Homecare
We're sorry to hear of your experience, Ed. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bissell.co...
Not worth the money
Would Not Recommend[This review was collected as part of a promotion.] This vacuum broke 2 years into use. The spraying function doesn't work. Now the water bin says that it's full all the time. I've kept it clean, tried all the at home "fix it" videos and nothing works. I have a Dyson normal vacuum and really appreciate a good vacuum. I've had that 1 for 8 years now, no issues. For the price paid on this one, I'm disappointed it only lasted 2 years. It was a good wet vac mop while it lasted.
From BISSELL Homecare
Sorry to hear your CrossWave isn't spraying, Kate. Our Consumer Care team would be happy to help you at support.bissell.com!
Decent wet/dry vacuum
Would Recommend[This review was collected as part of a promotion.] I was excited about the wet/dry combo and cordless. I have had a good experience with this product. I would recommend it.However (it looks like they've fixed this with the omniforce vacuum), I wish it was a more powerful vacuum. Other than that,it's been a great tool in our household. We have kids but no pets.
From BISSELL Homecare
Buy this BISSELL
Would Recommend[This review was collected as part of a promotion.] Cleans my hardwood and tile so well. Picks up the pet hair at same time. Super easy to clean the machine and get ready for next time
From BISSELL Homecare
Would Recommend
Would Recommend[This review was collected as part of a promotion.] I like it and would recommend. I had a corded crosswave that just stop working. Was debating on replacing but wanted a cordless. I thought I would just use a spray mop for a bit, but I at the end of the day the mop didn't provide the results I received with my crosswave, so decided to make the purchase. I've now purchased both a corded and cordless crossover and have to say I prefer the cordless. It's just so much more convenient. This model is...
From BISSELL Homecare
Disappointed.
Would Not Recommend[This review was collected as part of a promotion.] It gets used about once a week. We are at the 2 year mark and it's taken a crap. It turns on but immediately tells me the dirty water tank is full even though it's completely empty. So it will not let me use my matchine. . I feel like a product only being used once a week should last way longer than this. I unscrewed some things. I can see some pieces rusting out already. The product stays indoor in my kitchen so it's not because of weather. We...
From BISSELL Homecare
Hi Kristen. We'd love to help resolve any issues you're having at get you back to cleaning! Please reach out to BISSELL Consumer Care at 1-800-237-769...
You clean the mop more than it cleans your floors
Would Not Recommend[This review was collected as part of a promotion.] This thing was a total waste of money. It does not clean the floors that well, and if you have pets- the clean up is a nightmare. You have to FULLY clean the entire mop after each use. That takes just as much time, if not more than mopping. The floors never really get clean, and the mop heads do not clean up well. Awful purchase, DO NOT BUY IT.
From BISSELL Homecare
We're sorry you aren't happy with your CrossWave! We'll share your feedback with our quality team, but please reach out to us in the future if we can ...
Thanks for your feedback, Sarah. We do have corded models of the CrossWave that may work better for your home. Please don't hesitate to reach out if w...