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CrossWave Max Cordless Wet/Dry Bagless Pet Upright Vacuum Cleaner

Ratings & Reviews for BISSELL CrossWave Max Cordless Wet/Dry Bagless Pet Upright Vacuum Cleaner

4.3
4339
Review
 4.3 out of 5
4339 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has mixed reviews. Some customers are satisfied with its performance, cleaning ability, and convenience, while others have experienced issues such as streaks and dirty water on the floor, difficulty picking up pet hair and debris, limited battery life, and frequent breakdowns. However, many praise its ability to quickly and effectively clean hard floors, as well as its all-in-one vacuum and mop functionality and self-cleaning feature. Potential buyers should carefully consider the pros and cons based on their specific needs and floor types.

Customer review summary generated by AI, including incentivized reviews.
4339 Customer Reviews

Hoover made the same mistake too

Would Not Recommend

[This review was collected as part of a promotion.] The crosswave X7 pet pro was great but discontinued, I then bought this so between the 2, the x7 didn't have any more features except the fact it had turbo mode. Which this doesn't. So I know take twice as long cleaning using this.

April 18, 2024

From BISSELL Homecare

Response from bissellpwr

Hi Sarah. We're sorry you aren't happy with it! We'll share your feedback with our quality team, but please reach out to us in the future if we can he...

bissellpwrApril 24, 2024

Fantastic, but a couple to tiny flaws

Would Recommend

[This review was collected as part of a promotion.] I really love this product. It truly deep cleans. My dog has a ton of hair and dander and it really picks it all up. Battery is great! The three improvements that could be made...1)if they had only made it be able to lie flat so I could get COMPLETELY under the furniture, that would be great. It seems this could be done easily with the right kind of connection point between the stem and the base. 2) It vacuums SO well, but it doesn't get comple...

April 14, 2024

From BISSELL Homecare

I love my cordless Bissell Crosswave!

Would Recommend

[This review was collected as part of a promotion.] I have had a corded Crosswave for several years and have always had a good experience using it , but decided it was time to upgrade to the cordless version! My daughter had the cordless and has said she would never give it up! SO I decided I also needed to upgrade! It does a wonderful job cleaning my floors! I have a large German Shepherd who always seems to track in lots of dirt and mud after it rains . Now I can just grab my Cordless Crosswav...

April 5, 2024

From BISSELL Homecare

I do not recommend this unit to ANYONE!

Would Not Recommend

[This review was collected as part of a promotion.] What a nightmare to use. !) 30 minutes is not long enough for ANY job and it takes 4 hours to fully recharge - NO QUICK CHARGER!!! 2) the instructions say waite 5 minutes after applying the solution to the floor before you rinse! What? So you have to do things in increments that include a 5 minute wait - it takes and hour to do one room!!! Vacuum and then clean - it really does not work like that at all. I am going back to my vacuum and then st...

March 26, 2024

From BISSELL Homecare

Response from bissellpwr

Hi Gary, we're sorry to hear of your experience. If you need any assistance, please reach out to us at support.bissell.com

bissellpwrApril 5, 2024

Would Recommend

[This review was collected as part of a promotion.]

March 20, 2024

From BISSELL Homecare

beware

Would Not Recommend

[This review was collected as part of a promotion.] this is the second one I bought, first one was fine till it sat for 7 months, but it was on charger, went to use it and NOTHING would not work so, I like a fool bought a second one thinking that maybe my first one was just broke or a bad one, well now the second one is doing same thing, it sat for 6 months on charger and won't work, I had three family members look at it and read directions, in case it was me doing something wrong and it does no...

March 20, 2024

From BISSELL Homecare

Response from bissellpwr

We're sorry to hear of your experience. You have a warranty on your BISSELL and we're always here to help! Please reach out to BISSELL Consumer Care a...

bissellpwrMarch 25, 2024

wish the battery life was longer

Would Recommend

[This review was collected as part of a promotion.] Love this CrossWave. Definitely read the instructions a couple of times before using, especially the cleaning part. Wish the battery life was longer.

March 18, 2024

From BISSELL Homecare

I would buy this product again and again!

Would Recommend

[This review was collected as part of a promotion.] I love my Bissell I use it on my kitchen floor and all of my hardwood floors...I haven't tried the rugs used... and not have a long cord is the most wonderful thing about it...but one small problem... it's a little heavy... for me any how.

March 13, 2024

From BISSELL Homecare

great product

Would Recommend

[This review was collected as part of a promotion.] wish the battery lasted longer but other than that it works great

March 10, 2024

From BISSELL Homecare

I would not buy this again

Would Not Recommend

[This review was collected as part of a promotion.] I have a dog who loves to be outdoors. He leaves dirty footprints daily. I thought this would be a great time and energy saving tool. It is not! I use it almost every day and there are always muddy streaks left behind. I clean the rollers with each use and take everything apart to empty and rise the tanks. My good old vacuum and steam mop do a much better job. It's harder work as it is a 2 step process but my floors actually get clean and I don...

February 24, 2024

From BISSELL Homecare

Response from bissellpwr

Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.

bissellpwrMarch 6, 2024

After 2 yrs it's a No

Would Not Recommend

[This review was collected as part of a promotion.] When it works it a life safer. I can clean the floors in my 2300sqft house in 30 minutes. But it's constantly gets errors. The self cleaning feature works but you still have to clean it after or it will stink. Have to keep replacing parts and recently the motor went so a definite no for me.

February 24, 2024

From BISSELL Homecare

Response from bissellpwr

Hi Kj. We're sorry to hear of your experience. You have a warranty on your BISSELL and we're always here to help! Please contact us at support.bissell...

bissellpwrMarch 6, 2024

Absolutely love my new Bissell Crosswave.

Would Recommend

[This review was collected as part of a promotion.] I really like the way it vacuums and cleans at one time. It is easy to move it around and I really like the self cleaning base. This machine is a great product that has been very thoughtfully engineered.

February 21, 2024

From BISSELL Homecare

I LOVE THE WET DRY VAC!

Would Recommend

[This review was collected as part of a promotion.] I use this Wet Dry Vac on my woods floors weekly. I used to dread mopping my floors and would put it off until I literally couldn't stand the mess, but now I don't mind mopping my floors and I mop every weekend now. Takes so much time and energy off mopping the floors. Recommend this product to everyone I know. I actually purchased a second one to keep in the basement.

February 16, 2024

From BISSELL Homecare

Yes, it's good !

Would Recommend

[This review was collected as part of a promotion.] I wish I could do 4 1/2. The only small thing that as a 70 yr old woman is, it is on the heavy side. Otherwise seeing the dirt in the second container is letting me know how good it cleans ! Best investment for me !

February 13, 2024

From BISSELL Homecare

Would Recommend

[This review was collected as part of a promotion.]

February 12, 2024

From BISSELL Homecare

This is s wonderful and a smart purchase

Would Recommend

[This review was collected as part of a promotion.] Have used on a couple rugs and the kitchen floor so far and I love it. All my floor and rugs are definitely clean

February 10, 2024

From BISSELL Homecare

Great for cleaning area rugs and floors

Would Recommend

[This review was collected as part of a promotion.] I have 2 residents and I own this one at my primary home. I loved it so much I purchased another one.

February 1, 2024

From BISSELL Homecare

Doesn't work anymore

Would Not Recommend

[This review was collected as part of a promotion.] I would give it five stars but it stopped working on me. I do enjoy using it, but now the problem is it doesn't stay on for me to use it. It stays on 8 seconds and then it says to empty it out. I check to see if something is stuck where the brushes and nothing. I changed the brush. I changed the filter. I cleaned it 5 times And still doesn't work. I don't know what to do anymore. I want to have it fixed but I have no idea Where to take it or ev...

January 28, 2024

From BISSELL Homecare

Response from bissellpwr

Hi Katie. Your machine has a warranty with BISSELL and we're happy to troubleshoot this issue with you. Please reach out to our Consumer Care team at ...

bissellpwrFebruary 2, 2024

Great floor cleaner! I would definitely buy another Bissell!

Would Recommend

[This review was collected as part of a promotion.] I have used the Bissel Crosswave for a few years now, and it stopped working so I looked for another one and found the Bissell Crosswave Cordless Max Multi-Surface Wet Dry Vac! After reading the reviews I decided to buy it since I had great service from my previous Bissell crosswave! I would highly recommend the Bissell crosswave Cordless Max!

January 27, 2024

From BISSELL Homecare

Great for laminate flooring

Would Recommend

[This review was collected as part of a promotion.] We bought this machine to clean our laminate floors. This is the second one we've owned. The thing we did not like about the first one was the cord, which is why we purchased the cordless version the second time around.

January 27, 2024

From BISSELL Homecare